

Tom Matthews
Senior Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
11 yrs, 8 mos
Industry Experience
31 yrs, 7 mos
Specialties & Trainings
Land Rover Certified
Jaguar Certified
67 Reviews
Write a Review67 Reviews of Tom Matthews
October 15, 2025
Very knowledgeable and helpful dealership— the service department is efficient and goes above and beyond. department is efficient and goes above and beyond. More
Other Employees Tagged: Mike Arata
October 02, 2025
First time at this Dealership and would say it was a good experience thus far...service writer Tom was respectful, and straight forward and offered multiple viable options and has exquisite customer service experience thus far...service writer Tom was respectful, and straight forward and offered multiple viable options and has exquisite customer service. Mechanic Technicians sent video texts about the process which I appreciated. More
September 30, 2025
Service is always thorough, reliable and courteous. I also appreciate the transparency in service you can trust. I also appreciate the transparency in service you can trust. More
Other Employees Tagged: Tony Derrenberger
September 30, 2025
The Agent assisted me greatly in getting my tire changed with a car wash at the end of the service with a car wash at the end of the service More
Other Employees Tagged: Marcus Dominguez, Tony Derrenberger
September 25, 2025
Every time I visit Jaguar Land Rover West Columbia I have nothing but good things to say! have nothing but good things to say! More
Other Employees Tagged: Tony Derrenberger