Tom Matthews
Tom Matthews at Jaguar Land Rover West Columbia

Tom Matthews | Page 7

Senior Service Advisor

Jaguar Land Rover West Columbia

12500 New Car Drive
Clarksville, MD 21029

Contact Me
4.9
116 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

Land Rover Certified

Jaguar Certified

4.9

116 Reviews

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116 Reviews of Tom Matthews

August 20, 2025

Dealership Rating
Employee Rating

I always receive excellent service from Tom and the staff at Jaguar Land Rover West Columbia. More

by Nana O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2025

Dealership Rating
Employee Rating

I had a great experience the salesperson was very proactive kept me in the loop. And after taking delivery of my car I had one minor glitch and they promptly took care of it More

by 0007.wr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

July 28, 2025

Dealership Rating
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The service was outstanding as it is always. Response was quick and correct with little need for change. More

by HANDRPARCOVER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 28, 2025

Dealership Rating
Employee Rating

Tom was very easy to work with; he kept me well informed. I will definitely be sending more units his way. More

by john.harrison1
Service Price Transparency
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Recommend Dealer
Yes

July 24, 2025

Dealership Rating
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Tom is incredible to work with. His communication is excellent and his attention to detail is great! More

by LISA_BERG
Service Price Transparency
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Recommend Dealer
Yes

July 24, 2025

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I have purchased two car and I am very satisfied with their professionalis m From salesperson to managers.. More

by Alton Etheridge
Service Price Transparency
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Recommend Dealer
Yes

July 19, 2025

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The guys at the dealership are very nice and professional, I will defenatly come back for my next car . More

by landlfloors
Service Price Transparency
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Recommend Dealer
Yes

July 13, 2025

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Tom in service is a gem. Their service dept has always been top notch. Helpful and timely More

by RROXIR
Service Price Transparency
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Recommend Dealer
Yes

July 12, 2025

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Employee Rating

My 2018 jaguar passed all inspections I paid 2400. however the brake sensor failed in 3 days. I am not really sure about other things passed by the factory trained mechanics. More

by RSARIN1
Service Price Transparency
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Recommend Dealer
Yes

June 29, 2025

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Employee Rating

Great & helpful service, as usual! You guys are the best! Thanks for your great service, each & every time. More

by GEOSYLJACK
Service Price Transparency
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Recommend Dealer
Yes
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