Tom Matthews | Page 7
Senior Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
12 yrs, 4 mos
Industry Experience
32 yrs, 3 mos
Specialties & Trainings
Land Rover Certified
Jaguar Certified
100 Reviews
Write a Review100 Reviews of Tom Matthews
May 30, 2025
Mr. Donald Bonsu Sir, I just wanted to thank you for making my Range Rover purchase such a smooth and enjoyable experience. Your professionalism, know Donald Bonsu Sir, I just wanted to thank you for making my Range Rover purchase such a smooth and enjoyable experience. Your professionalism, knowledge, and attention to detail truly stood out, and I couldn’t be happier with my new vehicle. I appreciate all your help and will definitely recommend you to anyone looking for a new car! Best regards, Gerald Williams More
Other Employees Tagged: Will Brown, Donald Bonsu, Debi Bell
May 28, 2025
Great service. Tom, my service advisor, was informative, personable, knowledgeable and extremely helpful in matters of maintaining my vehicle. Kudos!! Tom, my service advisor, was informative, personable, knowledgeable and extremely helpful in matters of maintaining my vehicle. Kudos!! More
May 24, 2025
This dealership has one of the most caring service team members I’ve ever seen. From the moment I drove my car in for service, I was treated with respect and top priority. I would recommend dealership for members I’ve ever seen. From the moment I drove my car in for service, I was treated with respect and top priority. I would recommend dealership for all of your car needs. More
Other Employees Tagged: Marcus Dominguez
May 23, 2025
I have had an excellent experience with the staff, particularly Mr. Tom Mathews. The professionalism and honesty is very refreshing. particularly Mr. Tom Mathews. The professionalism and honesty is very refreshing. More
Other Employees Tagged: Marcus Dominguez
May 03, 2025
This dealership is always very helpful, everyone there is very nice. I definitely recommend coming here very nice. I definitely recommend coming here More
Other Employees Tagged: Marcus Dominguez, Leon Kedzierski, Tony Derrenberger
April 10, 2025
Jaguar gives good customer service. Always hospitable and treat customers with respect and in a timely manner. Always hospitable and treat customers with respect and in a timely manner. More
Other Employees Tagged: Marcus Dominguez, Leon Kedzierski, Tony Derrenberger
March 31, 2025
Service was great, The loaner was not comparable to our Autobiography Range Rover that was being serviced. There was plastic tape to cover an air leak over the windshield that they ripped off of the roll a Autobiography Range Rover that was being serviced. There was plastic tape to cover an air leak over the windshield that they ripped off of the roll and slapped on. Hideous but we had a loner for those fe days. More
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