Tom Nguyen
Tom Nguyen at Zimbrick Nissan
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Tom Nguyen | Page 2

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

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4.7
90 Reviews
4.7

90 Reviews

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90 Reviews of Tom Nguyen

February 03, 2024

Dealership Rating
Employee Rating

Vehicle was fixed and completed very timely. Associate was personable and knowledgeable. Overall a good experience More

by SARAH.CUMMINGS
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Feb 05, 2024

Zimbrick Nissan responded

Thank you, Sarah! We greatly appreciate the kind review!

February 02, 2024

Dealership Rating
Employee Rating

Very good. Explained process and great communication Follow up was excellent and timely Great job More

by Frank.jimenez11
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Feb 02, 2024

Zimbrick Nissan responded

Thank you for the kind review - we look forward to seeing you again!

January 30, 2024

Dealership Rating
Employee Rating

The service was good. However, $244 for one windshield washer nozzle is a high amount. More

by 2019 Nissan Frontier
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Jan 30, 2024

Zimbrick Nissan responded

Thank you for the feedback. We're glad you had a good experience with our Service Team!

January 28, 2024

Dealership Rating
Employee Rating

Online advisor said service would call to confirm the appointment, this didn't happen. Please clean this up. Tom is first rate, always. Outstanding ambassador for your business. More

by DALEE0
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Jan 29, 2024

Zimbrick Nissan responded

Thank you for the feedback and review, we appreciate it!

January 25, 2024

Dealership Rating
Employee Rating

Very easy process. Good communication and clean dealership Definitely will be back there again for service More

by Michael Berning
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Jan 25, 2024

Zimbrick Nissan responded

Thank you, Michael! We appreciate the review, it's wonderful to hear of the great experience you had with our Service Department. See you again next time!

January 23, 2024

Dealership Rating
Employee Rating

Great people, great boss, David Finco was the guy who hired me and he's a great guy to work for! The dealership is super friendly! More

by MEDUDA1602
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Jan 23, 2024

MEDUDA1602 responded

Great dealership, Zimbrick and the people who work for it are great people! And David Finco is a great boss!

Jan 23, 2024

Zimbrick Nissan responded

Thank you for the great review!

January 20, 2024

Dealership Rating
Employee Rating

Tom was very communicative and kept in constant contact. ..dealt with my aftermarket warranty company, and got it done SOONER than promised, and cheaper than promised More

by GLENNZWIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Zimbrick Nissan responded

It is wonderful to hear of the great experience with Tom and our Service Team. We look forward to assisting you in the future!

January 18, 2024

Dealership Rating
Employee Rating

Everyone was great Easy to deal with explained everything. Loaner car was dirty only complaint. More

by ppolenz
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Jan 19, 2024

Zimbrick Nissan responded

Thank you for the review. We apologize the loaner was not clean, that was not our intent but appreciate you letting us know.

January 18, 2024

Dealership Rating
Employee Rating

They are Very polite, work is done in a reasonable time. They Keep me constantly updated. I appreciate that they clean the car afterwards too. More

by scottrip1
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Jan 18, 2024

scottrip1 responded

They are very polite. Work is done in a reasonable time. They keep me constantly updated. They clean my vehicle after work is done which is highly appreciated.

Jan 19, 2024

Zimbrick Nissan responded

Thank you for the kind review, we truly appreciate it along with the 5-Stars!

January 18, 2024

Dealership Rating
Employee Rating

Efficient and great customer service. Needs for vehicle are clearly communicated and pricing has been transparent b More

by rsrds433
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

Jan 19, 2024

Zimbrick Nissan responded

Thank you for the kind review!

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