Tom Nguyen
Tom Nguyen at Zimbrick Nissan
Refer Me

Tom Nguyen | Page 9

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

Contact Me
4.7
90 Reviews
4.7

90 Reviews

Write a Review

90 Reviews of Tom Nguyen

October 05, 2023

Dealership Rating
Employee Rating

Questions were answered by the technician promptly. Quick and efficient service was provided by dealership and technician. More

by noggleldh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Zimbrick Nissan responded

Thank you for the review!

September 29, 2023

Dealership Rating
Employee Rating

very happy with the Nissan rogue sport and all help and customer service. If they would have continued the sport vehicle I would have leased for 3 more years definitely but did not want larger or smaller More

by JOYB74
Recommend Dealer
Yes
Sep 29, 2023

Zimbrick Nissan responded

Thank you for the 5-Star review!

September 28, 2023

Dealership Rating
Employee Rating

Work done quickly and loaner car was great. Only thing is when giving a loaner car staff should show customer things like how to open gas filler door etc. More

by neesyfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Zimbrick Nissan responded

Thank you for the feedback and 5-Stars, we appreciate it!

September 11, 2023

Dealership Rating
Employee Rating

Rude customer service, didn’t follow instructions left on paper at drop box, overcharged me. Overall bad work, rude employees, and over charged. Would give zero stars if I could. Go anywhere but here. More

by Kevin Richardson
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Poole, Dylan Olson

Sep 18, 2023

Zimbrick Nissan responded

Hello Kevin. We are sorry to hear where you had your vehicle serviced did not follow the instructions you left on your drop off paperwork. We've searched our records and cannot find a recent visit to Zimbrick Nissan. Since you have not been here, we find it unfair to tag all of our service staff in a 1-star review. In fact, had your vehicle been here for service, you'd find our staff very prompt and courteous to our customer requests. In the future, we'd love for you to visit us and find out first person how outstanding our loving care service is and what Zimbrick has become known for.

August 31, 2023

Dealership Rating
Employee Rating

Zimbrick Nissan does a great job in checking in and listening to my questions about my car. More

by EHINZ4361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Zimbrick Nissan responded

Thank you for the great review! We appreciate it and look forward to assisting you in the future.

August 30, 2023

Dealership Rating
Employee Rating

Used to bring in my vehicle for everything but got to expensive and felt like I was being taken advantage of. More

by STATZFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 30, 2023

Dealership Rating
Employee Rating

I have always been very satisfied with the service I have received. Every person I have been in contact with has been professional and courteous. That’s why I keep coming back. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Poole

Aug 31, 2023

Zimbrick Nissan responded

Thank you, Elizabeth! We greatly appreciate your continued support!

August 30, 2023

Dealership Rating
Employee Rating

They are great to work with. And always provide great service. I have been here several times More

by myybecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! We appreciate your continued service with us and look forward to seeing you again!

August 25, 2023

Dealership Rating
Employee Rating

The entire service process was smooth and professional. I was kept informed during the entire service process and service was done on schedule.. More

by terrydunn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Zimbrick Nissan responded

Thank you for the great review! We look forward to assisting you in the future!

August 25, 2023

Dealership Rating
Employee Rating

Was able to wait for a warranty job, they were quick and got the job done right. More

by AMITCHELL1702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! We hope to see you again!

...
9

Dealership Inventory (101 Vehicles)

new 2024 Nissan Versa car, priced at $21,646
2024 Nissan Versa
new
Gray Sky Pearl exterior
CVT
Front-wheel Drive
new 2024 Nissan Altima car, priced at $32,114
2024 Nissan Altima
new
Scarlet Ember Tintcoat exterior
CVT
All-wheel Drive
new 2024 Nissan Rogue car, priced at $33,909
2024 Nissan Rogue
new
Gun Metallic exterior
CVT
All-wheel Drive
new 2024 Nissan Frontier car, priced at $43,332
2024 Nissan Frontier
new
Super Black exterior
Unknown
Four-wheel Drive
new 2024 Nissan Rogue car, priced at $33,909
2024 Nissan Rogue
new
Deep Ocean Blue Pearl exterior
CVT
All-wheel Drive
new 2024 Nissan Pathfinder car, priced at $43,858
2024 Nissan Pathfinder
new
Gun Metallic/Super Black exterior
Automatic
Four-wheel Drive