Tom Pardo | Page 9

Had no intention of buying a new car but then we met David This is our second car from Phillips Toyota in 5 years so they must be doing something right! Our intention was to check out the 2020 Camry, not to bu This is our second car from Phillips Toyota in 5 years so they must be doing something right! Our intention was to check out the 2020 Camry, not to buy one. David approached us and explained many of the features that are new to the car. Still we were not planning on buying but thought that perhaps we should get a price in case we changed our minds. Bottom line...we are now the proud owners of a new car. David is a major part of our decision...he is enthusiastic about the product he sells, he is low-key, which helps you feel more comfortable, and he spends a lot of time explaining how things work and setting up many of the features. We know he will be available to answer any questions in the future. Thank you, David! More

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They couldn’t have been more helpful. They got the lease payment down to an amount I can handle. I’m looking forward to working with them in the future. payment down to an amount I can handle. I’m looking forward to working with them in the future. More

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Our second new car sale We worked with Jamie Reed for both of our new car sales, both times it was a great experience, he’s just a smooth and easy guy to deal with. We worked with Jamie Reed for both of our new car sales, both times it was a great experience, he’s just a smooth and easy guy to deal with. More

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Wonderful dealership! Our experience with Phillips Toyota was great. A.B. Took excellent care of us. He explained every detail of or new purchase. We were very happy with t Our experience with Phillips Toyota was great. A.B. Took excellent care of us. He explained every detail of or new purchase. We were very happy with the service he provided. More

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Return Customer - Twice as Satisfied Purchased another Highlander from Sonny Rothwell who is an outstanding sale representative. He really works with you to find the model you want and h Purchased another Highlander from Sonny Rothwell who is an outstanding sale representative. He really works with you to find the model you want and his word is a good as gold. He maintained contact with me during the purchase and even gave me a reminder call of an appointment set up after purchase. The dealership is clean, well laid out and everyone is friendly and has a smile on their faces. If you want to purchase a Toyota, I don't think there is a better sales rep to help you than Sonny Rothwell. He was super! More

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Smooth process getting the car I desired. Ryan King and the entire staff were very accommodating, providing what I wanted in an automobile and with reasonable financial terms, I had trouble fi Ryan King and the entire staff were very accommodating, providing what I wanted in an automobile and with reasonable financial terms, I had trouble finding the trim level and colors I wanted in the Avalon, but walked into Phillips Toyota on a whim and Ryan and Tony had me the exact car I desired ordered and at the price point I felt was fair and all this within an hour. Highly recommend. More

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We Love Phillips Toyota We just leased a 2019 Highlander XLE From Kathy Curtis. Kathy is very knowledgeable about the many models offered by the dealership. Her friendly de We just leased a 2019 Highlander XLE From Kathy Curtis. Kathy is very knowledgeable about the many models offered by the dealership. Her friendly demeanor made us feel very comfortable during the purchase process. Our only regret is that we didn't discover Phillips Toyota until recently. We would also like to acknowledge Tom Pardo for arranging the financing. After several other past dealership transactions that left us questioning the integrity of the financial staff, working with Tom was nothing short of amazing. We will be returning to Phillips for all of our future purchases. Jim and Nancy Cummings entire More

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Pleasant car buying experience All the Phillips personnel we dealt with were personable and professional. One of the few times I’ve walked out of a dealership and not felt like I’d All the Phillips personnel we dealt with were personable and professional. One of the few times I’ve walked out of a dealership and not felt like I’d been flim-flamed. More

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Closing made the deal not worth it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it was rush, rush and pushed the paper work which was selling contracts and nothing to do with car sales.After buying 13 Toyotas which I still have 3 I'm finished doing business with Toyota. In years gone by Toyota would never do business this way. I agree with other statements here that the closing is a pile on of paper work that you cannot digest in days much less minutes . Statement made while attempting to read the papers can not to be trusted , so sad that a great car company has let there dealers conduct business this way.............worse then the old used car lots when tire kicking was an inspection ! More

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Jamie Reed Jamie is a wonderful person to work with he listens to what we want. This is the 2 vehicle that we have purchased from Phillips Toyota. We returned be Jamie is a wonderful person to work with he listens to what we want. This is the 2 vehicle that we have purchased from Phillips Toyota. We returned because of the no pressure sales. The service dept has also been very professional. Thanks Jamie and the staff at Phillips. More

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