Tom Phelan | Page 12
General Sales Manager
Jack Phelan Chrysler Dodge Jeep RAM
5859 S La Grange Rd
Countryside, IL 60525
Dealership Experience
9 yrs, 7 mos
Industry Experience
12 yrs, 2 mos
152 Reviews
Write a Review152 Reviews of Tom Phelan
May 22, 2019
How Car Buying Should Be A great car buying experience. The staff was attentive and straight forward. There was no gimmicks or false advertising. We quickly agreed on a price A great car buying experience. The staff was attentive and straight forward. There was no gimmicks or false advertising. We quickly agreed on a price for the new car and the trade in without much back in forth. The financing was clearly laid out and straight forward. The whole process was pleasant and I will definitely be back when I purchase another car. More
Other Employees Tagged: Svet Valchev , David Mohler
May 18, 2019
2018 Jeep Renegade I was set up for failure. Now I'm still in a truck I can not get out or refinance. Promise that was made lie I was set up for failure. Now I'm still in a truck I can not get out or refinance. Promise that was made lie More
Other Employees Tagged: David Mohler, Jose Solorzano
May 06, 2019
Quick sale and to the point, no B.S Tino was great, he was to the point and we wasted no time making a deal that worked for everyone. I will recommend this dealership to all my friends a Tino was great, he was to the point and we wasted no time making a deal that worked for everyone. I will recommend this dealership to all my friends and family. More
Other Employees Tagged: Jonathan Castellanos , Tino Guzman, David Mohler
February 23, 2019
Excellent experience We had a great experience at Jack Phalen and with Svet. Everyone was very nice and helpful throughout the whole process. Svet was knowledgeable, helpf We had a great experience at Jack Phalen and with Svet. Everyone was very nice and helpful throughout the whole process. Svet was knowledgeable, helpful, and took the time to answer all our questions, and made sure we were comfortable with our decision. While buying a car may seem like a stressful situation, everything was smooth and easy. i would definitely recommend Jack Phalen. More
Other Employees Tagged: Svet Valchev
February 09, 2019
HIGHLY RECOMMEND!! My family and I have been purchasing vehicles here for the past 28 years. Love their family oriented business and their dedication to their customers. My family and I have been purchasing vehicles here for the past 28 years. Love their family oriented business and their dedication to their customers. Their representatives spend as much time as needed to ensure quality customer care and i would refer this place to anyone. More
Other Employees Tagged: Ruben Mendoza
February 09, 2019
Thank you for a great car buying experience! The car buying process was never one I looked forward to. Until now. As soon as we walked in Jack Phelan to test drive a mini van we felt welcomed and The car buying process was never one I looked forward to. Until now. As soon as we walked in Jack Phelan to test drive a mini van we felt welcomed and no pressure to purchase. With two toddlers and all life’s surprises, we needed to be thoughtful in our decision and know we were getting a great price. Jose was patient and supportive while we took time to weigh options, and helped ensure we were comfortable the whole time. I was also very thankful for Tom, his appreciation for his customers and his flexibility in doing what is best for the people who trust him with their business. My dad has purchased from Jack Phelan for many years and I now know why he continues to return regularly. I purchased my first two cars at Phelan, but my last car at another dealer with not ideal customer service. I vowed return to Phelan and will never make the mistake of going elsewhere again. Our two toddlers were also with us in the showroom and the staff was incredibly patient with them...and their little hand prints finding all the spots on the display cars. Very thankful for Jack Phelan, Jose and Tom for helping our family move from SUV to mini van and into a car we’ll love as a family for many years to come. Thanks for taking great care of us!! More
Other Employees Tagged: Jose Solorzano
February 04, 2019
Outstanding service! The team of employees at Jack Phelan are incredible. They not only make the process of purchasing a car smooth and stress free, but do their absolute The team of employees at Jack Phelan are incredible. They not only make the process of purchasing a car smooth and stress free, but do their absolute best to take great care of each and every customer who comes to their dealership. Another great experience! More
Other Employees Tagged: Svet Valchev , David Mohler
December 10, 2018
Another great experience I came in to purchase a 2019 Cherokee and from start to finish I could not of had a better experience. I would highly recommend this dealership. I came in to purchase a 2019 Cherokee and from start to finish I could not of had a better experience. I would highly recommend this dealership. More
Other Employees Tagged: Svet Valchev
December 06, 2018
I came for the car, I'd return for Jose S. and Tom Phelan! Jose was the best sales man I have ever dealt with. He put things in perspective, didn't hassle and really worked with my budget. I can't say enough Jose was the best sales man I have ever dealt with. He put things in perspective, didn't hassle and really worked with my budget. I can't say enough about Jose and this dealership. This is the place to go! More
Other Employees Tagged: Selena Rodriguez, Jose Solorzano
November 25, 2018
Best experience for buying a new car Very nice, very patient, listened all my questions, showed different cars, try to meet all my requests, helped me find best car I wanted. Great exper Very nice, very patient, listened all my questions, showed different cars, try to meet all my requests, helped me find best car I wanted. Great experience with them! If you want a new Jeep , please contact Joe! He definitely will help you get what you want. More
Other Employees Tagged: Jorge Soria, Sebastian Nowak , Joe Bautista, David Mohler