Tom Portee | Page 117

Family run business Love the no pressure sales force , very informative and upfront about everything. Price was best deal btw total of 3 dealerships in area. Ed Vogel ke Love the no pressure sales force , very informative and upfront about everything. Price was best deal btw total of 3 dealerships in area. Ed Vogel kept me informed on my car order and gave me accurate information. When I picked up car he explained everything clearly. More

Report | Print

Glad to picked this dealer Just bought a '15 Impreza from Dan Lidestri. Went to the dealership & picked out the car, meet with Dan & he went over the lease with me. No gimmicks Just bought a '15 Impreza from Dan Lidestri. Went to the dealership & picked out the car, meet with Dan & he went over the lease with me. No gimmicks or tricks, happy with lease payments. Trade in my '09 Legacy & he offered me a price close to my asking. The whole transaction went fast & smooth. Dan & the dealer have my car ready when I picked it up a few days later. Meet Tom Portee & he explain all the paper works with me. There was no surprises or hidden fees. And finally, got into my new car & Dan explained all the functions & even connected the bluetooth for me. The whole car buying process from Dan & Liberty was great !!! Thanks again...BTW, Dan make a courtesy call a few days later to see if everything's ok. More

Report | Print

Very good experience On my first visit, after not even 2 hours, test drive, no negotiation /they accept TrueCar certificate/, and all paperwork, I drove my new car out of On my first visit, after not even 2 hours, test drive, no negotiation /they accept TrueCar certificate/, and all paperwork, I drove my new car out of dealership. I couldn't believe it. Good job Rob and Tom More

Report | Print

Great experience! Went to Liberty Subaru after having gone to several other dealership and finally after a recommendation from a friend. Met with Steve Klein to talk a Went to Liberty Subaru after having gone to several other dealership and finally after a recommendation from a friend. Met with Steve Klein to talk about purchasing a new Subaru Forester for my mom as her current SUV no longer had a working/irreparable A/C. He was very patient and straight forward with answering all the questions I had about the vehicle and the options they currently had available for purchase. After going on a test drive and looking at the available vehicles in the dealership's lot, we decided to make a purchase the very same day. Even before I drove out of the dealership with a new '15 Forester, Steve took the time to carefully explain all the features and options included with the new Forester. All in all, Steve made the experience very pleasant and painless. More

Report | Print

Excellent customer service! Quick, Fair Price, no hard sell Dave Finkel and the entire team at Liberty Subaru were excellent. The process was quick because I did everything via email except pickup the car. T Dave Finkel and the entire team at Liberty Subaru were excellent. The process was quick because I did everything via email except pickup the car. There was no sales pressure and no haggling. Instead I got an excellent price right up front, I had time to do my own research and then ask for the extras I wanted and I walked away feeling that I had bought the car I wanted. (That's in contrast to another dealership that pressured me to buy because "Subaru only makes a certain number of Foresters in blue" and I might have trouble finding another one. I found another one in one day at Liberty Subaru AND it didn't come with extras i would never ever want…like a specialized license plate cover. Tom in finance was excellent too. No pressure to sell me a warranty I didn't need. (By contrast another dealer tried to sell me an extended warranty (okay) plus a tire warranty and another warranty I cant remember because I'd already decided I didn't want any warranty at all.) Because Tom didn't push a warranty on me; which is good because Subaru makes a good car; I was able to research and ask for the warranty I wanted. The price was a big improvement over the previous dealership and I actually bought an extended Gold Plus warranty so I didn't have to go through the same process of haggling with a repair shop. The dealership is easy to get to if you live in the city…just take the train out to Emerson and walk about 5 minutes (avoiding the donuts at Duncan Donut along the way.) I met David and Tom the day I picked up my new car. They were very, very good guys, clearly loved Subaru as a company. I had a fantastic time in the dealerships to top it all off! Thanks David and Tom in Finance! More

Report | Print

Easy & Pleasant from start to finish I have purchased a few cars in my day but I have never been so impressed by a dealership. Every detail of my transaction was handled perfectly. I am I have purchased a few cars in my day but I have never been so impressed by a dealership. Every detail of my transaction was handled perfectly. I am completely satisfied. More

Report | Print

Best car buying experience ever! After visiting a few local car dealers and considering recommendations from Consumer Reports, we decided on a Subaru Legacy. (Our recommended local S After visiting a few local car dealers and considering recommendations from Consumer Reports, we decided on a Subaru Legacy. (Our recommended local Subaru dealer had none in for us to test drive, but promised to call soon and then let us order the exact vehicle we wanted.) I was on Subaru's website and searched inventory at many dealers in NJ and close by in PA. I also considered DealerRater reviews and excluded some dealers from my consideration. When I saw a Legacy Limited in white with most of the options we were considering "IN TRANSIT" to Libert Subaru, I submitted an online price request. Dave Finkel called me within minutes of the request. He followed up with an email price quote. We made the trip (a little more than an hour away) for a test drive the next morning, May 16, and the purchase process was extremely smooth. We were told the car was expected in about 2 weeks. There were no surprises on the sales invoice, no pressure tactics, and we were satisfied that we paid a fair price. Dave kept in touch and we picked up our Legacy on May 27. This is my 6th new car purchase, but my first Subaru. It was by far the best car buying experience ever. Dave Finkel was amazing to work with and I would definitely make the trip back to Liberty Subaru in the future rather than going to dealers that are geographically closer. And a follow up note: even though the local dealer inventory shows 3 Subaru Legacy models no longer listed as in transit, I'm still waiting for that promised call for my test drive! More

Report | Print

If you are looking for a Subaru come to Liberty Subaru Thanks to my fabulous mechanic, Ed of Dr. Ed's Auto who recommended I go to Liberty Subaru and see Ed Vogel for my next car purchase. Entire process Thanks to my fabulous mechanic, Ed of Dr. Ed's Auto who recommended I go to Liberty Subaru and see Ed Vogel for my next car purchase. Entire process from start to end was easy. Thanks to Jeff who let me test drive the car in the snow and thoroughly explaining many of the features the car had to offer. Next, super thanks to Ed Vogel for being able to help me find a car that met my needs, stayed within my budget, for your honesty and for answering all of my questions no matter how many I had; your kind nature and professionalism is appreciated. Last but not least, thank you to Tom P for making the financial aspects of buying my car a breeze. I appreciate your honesty and for being so detailed with your answers to all of my questions. So if you are looking for Subaru...go to Liberty Subaru...See Ed Vogel More

Report | Print

Highly recommend you buy a Subaru at this dealership Had a good experience buying an Outback at Liberty Subaru. I got the car I wanted at a price I was happy with. People were friendly and efficient. Had a good experience buying an Outback at Liberty Subaru. I got the car I wanted at a price I was happy with. People were friendly and efficient. Liberty Subaru is located a five minute walk from the Emerson NJ Transit station--makes it a very convenient location. More

Report | Print

Fantastic and friendly service Rob and Tom were both extremely friendly and helpful, and at no time used any sort of "hard sell" or "pressure" sales techniques. They respected my wi Rob and Tom were both extremely friendly and helpful, and at no time used any sort of "hard sell" or "pressure" sales techniques. They respected my wife and me and made the entire experience extremely stress-free and pleasant. More

Report | Print