Tom Rodriguez

Very good and nice people good service thank you a good day lm happy happy good day lm happy happy More

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Non responsive to my needs and could not get a strait answer on what exactly was wrong or when I would be able to pick up my vehicle. I had to call to find out my vehicle would be ready in about 30 minut answer on what exactly was wrong or when I would be able to pick up my vehicle. I had to call to find out my vehicle would be ready in about 30 minutes and they would send a car to pick me up. Had to call them back the next day to find out what happened. Scheduled to pick it up after work that day. Called to have pick up and Tom said he would send a car but I would not be able to leave with my vehicle due to them closing. I asked for a manager and Tom said there was not a manager on duty. I then asked for the general manager. I was transferred to Mickey. I explained to him how poorly I was treated by the experience and how I was disrespected by Tom. He immediately apologized for what happened and sent a driver to pick me up. I was able to get my vehicle, he apologized again and said thank you. I told Mickey that if the dealership was going to be able to keep my business, it would be due to him and his efforts to get me back in my vehicle. I am still waiting for a call from someone to see if I am important enough as a customer to make an effort to keep my business. More

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Tom Rodriguez has assisted me for years and always does what he can to help along with quoting me accurate completion date/time what he can to help along with quoting me accurate completion date/time More

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Great service other than it took over a week. Had to order some parts. But they got all the issues taken care of. Tom R was my service person. All were pleasant to deal with in ncluding the shutt Had to order some parts. But they got all the issues taken care of. Tom R was my service person. All were pleasant to deal with in ncluding the shuttle driver. More

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Professional provided great service. Explained what was done to the car and explained future service on the car. Explained what was done to the car and explained future service on the car. More

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Great communication Tj is awesome to work with and all the other service writers. Great team work the other service writers. Great team work More

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Had Dodge towed to dealer due to electrical problem. Stoped off Tuesday nite and done Thursday. Got new battery and did some upgrades. Stoped off Tuesday nite and done Thursday. Got new battery and did some upgrades. More

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One of the worst appointments I’ve ever experienced by a mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they had my car for two full days and didn’t touch it! But gave me a $3000 estimate! Complete lack of integrity. No phone calls to keep us abreast with what was going on…I had to call at 4:30 on second day to try to get a progress report. I did finally speak with a service mgr who seemed to be a quality guy with real interest in my experience!!! Over all, beside him, the entire experience was shameful!! More

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Been coming here for about 7 years love the place. .... I tell all my friends all the time for years.. .... I tell all my friends all the time for years.. More

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Very professional, fast and efficient, I had a good experience there, I would recover them to friends experience there, I would recover them to friends More

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