Tom Schuiteman | Page 2

We would like to give a HUGE shout out to Kim Rasch and Jay Luchies!! You made it so easy and fun to purchase our New 2020 Jeep Compass!! Thank you to the whole Team at Deur Speet!! Jay Luchies!! You made it so easy and fun to purchase our New 2020 Jeep Compass!! Thank you to the whole Team at Deur Speet!! More

Helpful 1

Report | Print

Stay at home order or not, Deur-Speet is on top of customer service. The team here is the best! I highly recommend! Over 20 year's helping me understand how to keep our vehicles on the road. John Fr customer service. The team here is the best! I highly recommend! Over 20 year's helping me understand how to keep our vehicles on the road. John Frey More

Helpful 0

Report | Print

Satisfied as usual We now bought our third consecutive vehicle from Deur Speet and again was completely satisfied. Kim, Tom,Todd and JJ were all their usual courteous s We now bought our third consecutive vehicle from Deur Speet and again was completely satisfied. Kim, Tom,Todd and JJ were all their usual courteous selves and helped us to find the right car for our needs --a Pacifica. Their approach is no pressure and so very helpful. The Schuiteman family, who owns the dealership, is just very caring and makes you feel at home when looking for cars. More

Helpful 1

Report | Print

Thank you Tom, Becca and Jay for all your work in finding the right car for us! We feel like family when we come to Deur-Speet! A 5 star car dealership! the right car for us! We feel like family when we come to Deur-Speet! A 5 star car dealership! More

Helpful 0

Report | Print

We have been dealing with Duer Speet for years. We purchased 3 vehicles from them prior to this one. All 3 were purchased using the same sales guy but he is no longer there so we just picked someone n purchased 3 vehicles from them prior to this one. All 3 were purchased using the same sales guy but he is no longer there so we just picked someone new for this purchase. I had a lot of very specific things I wanted out of this new truck. The customer service we received was just as good as always, if not even better. Everyone pitched in to not only find me the truck I wanted but it was actually even better then I expected. This is the best dealership I have ever worked with, all the way from sales to service. Thank you. More

Helpful 1

Report | Print

I have bought several cars at Deur-Speet. I keep going back because I get great service and the people are genuine. They also have cars available to use while my car is getting serviced. back because I get great service and the people are genuine. They also have cars available to use while my car is getting serviced. More

Helpful 0

Report | Print

Awesome awesome awesome Dealership! The owner was amazing and personable! This dealership really cares about their customers! Kim in sales and Jay in finance were super friendly and informative! D amazing and personable! This dealership really cares about their customers! Kim in sales and Jay in finance were super friendly and informative! Definitely would buy from Deut Speet again! More

Helpful 1

Report | Print

Amazing Service I cannot say enough positive words regarding the service that we receive by everyone at the dealership!! The understanding and friendly words that we I cannot say enough positive words regarding the service that we receive by everyone at the dealership!! The understanding and friendly words that we received every time we went into the dealership was amazing. Everyone knows us by name and always welcomes us!! More

Helpful 1

Report | Print

Quick Great experience, we live 3 hrs away and they had all the paperwork ready to go. Once we decided to buy it was quick and painless. Great people to wor Great experience, we live 3 hrs away and they had all the paperwork ready to go. Once we decided to buy it was quick and painless. Great people to work with! More

Helpful 0

Report | Print

Making Friends is just as rewarding as making a purchase. I guess I needed a bigger truck. Well, maybe not 'needed'. I already knew the truck I wanted. It needed to be new, it needed to be big, it needed t I guess I needed a bigger truck. Well, maybe not 'needed'. I already knew the truck I wanted. It needed to be new, it needed to be big, it needed to be powerful, and it needed to be LOADED! I spent a lot of time looking, then decided to just order one. Kim Rasch was the lucky one who got to 'wheel and deal' with me. Not always an easy task. Todd and Tom both helped with the trade-in. First, I thought they came in a little low on the trade, but Todd did an excellent job of discussing it, and helped me to understand that things aren't always worth what we think they are. Items that we think are Priceless aren't always Priceless. I know I got a good deal with my trade-in. Kim then helped with the Financing. She sent the information to Jay, and he did some kind of magic trick, and came in with a monthly payment that Bill Gates would have turned down. Geez, Jay! Help a buddy out. So he did. Kim and Jay searched, and scrapped and hunted for every little dollar off the purchase price. Then, of course, Jay did his little pitch for the extended warranty and all that Jazz. Yeah, we added it. Still, came in with a monthly payment, and an interest rate that is going to work out really well. (Personally I think Jay is paying part of my bill, I just can't prove it.) But we signed all the papers and we were off. So.... I mentioned Kim a couple times.... What can one say about Kim Rasch? Truly, to get all the information and praise into one review, it would take more than one person to do it. (There should be a choir walking around behind her singing all day.) First, I wanted a new Ram 3500 Dually Limited. Yeah, fully loaded. Kim sat down and we went line by line adding all the bells and whistles. Making sure it had everything I wanted. She was extremely patient and a treat to work with. She placed the order and said she would keep me updated. Then we waited...... And waited.... And waited.... OH! A text from Kim, the truck was on the schedule to be built. YAY!!!! More waiting....... Another Text... It's in Paint.... Then it was in trim....It's being shipped!!!! She was all over it. She checked every day, Sent texts giving me updates every morning. (I think she was just as excited about the new truck as I was) Shipping took a little while, and I think there was a moment, when Kim was just as impatient as me, and was willing to drive and pick it up herself. (Ha! A road trip would have been awesome, but the idea was turned down who has time for a road trip?) I think Kim missed her calling. Sales, yeah, she's not just good....She's amazing... Kim was always positive, always smiling, and always willing to help. Maybe she should be a motivational speaker. (She could make a Michigan fan happy after loosing an important game.) From start to finish, Kim was at the forefront, making sure everything went well. Whether you are buying new, or looking for something used, shoot, if you're just looking around cause you're there for service. Stop in and say "Hi" to Kim. She'll make your day better. (She's that good.) You spend so much time in your life dealing with Customer Service, but Kim isn't just in Customer Service, or Sales. She becomes a friend. Dealing with a friend, makes the whole thing FUN. I've had the new truck a couple days now. It's better than I even expected. Heck yeah, I recommened Deur-Speet for your next vehicle, and I HIGHLY recommend talking to Kim Rasch. You won't be disappointed. More

Helpful 1

Report | Print