Tom Shaw
Tom Shaw at Heritage Toyota

Tom Shaw

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
14 Reviews

With experience ranging from construction to office work, and most recently in a busy retail setting, I’m excited to bring my customer service and problem-solving skills to the Heritage team. Raised and schooled locally, I’m proud to serve the community I grew up in. Outside of work, I enjoy spending time with friends and family, and when I can find some free time, I’m usually golfing or skiing. I look forward to helping customers feel confident and taken care of throughout their vehicle-buying experience.

5.0

14 Reviews

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14 Reviews of Tom Shaw

June 06, 2026

Dealership Rating
Employee Rating

Tom was so great to work with. He was personable and listened to our needs. He was knowledgeable but not pushy. Purchasing a car through him was a great, easy experience! More

by LHP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Jun 08, 2026

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

June 01, 2026

Dealership Rating
Employee Rating

The dealership was patient and flexible with our search for a new vehicle and found one that we wanted. Our salesperson, Joe Mount, was phenomenal. He was straight forward and provided pros and cons to dif More

by VermontDan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Joe Mount

Jun 02, 2026

Heritage Toyota responded

Dan, Thank you for taking the time to share your feedback - We are pleased to her that you enjoyed working with Joe to shop for your new Toyota, and that he was able to help navigate the available models and options to find the perfect fit for you! Look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

May 12, 2026

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Employee Rating

Great experience buying our new bZ! It was our first ev and Tom was great helping us make the transition super smooth. More

by Matt Gardner
Recommend Dealer
Yes
May 13, 2026

Heritage Toyota responded

Matt, Thank you for taking the time to share your feedback, and congratulations on your new BZ! We are so glad to hear that you enjoyed working with Tom, and that he was able to help make sure your transition to electric driving went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new BZ!

May 07, 2026

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Employee Rating

Tom is great. Very personable and willing to put forth the extra effort to make the process as stress free as possible. More

by Mikelfball73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2026

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Tom to shop for your new Tacoma, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your new truck's first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

April 30, 2026

Dealership Rating
Employee Rating

Tom was great! Really enjoyed working with him! Would definitely recommend him to friends and family. More

by jimdunnvt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Heritage Toyota responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom to shop for your new Prius, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Prius!

April 06, 2026

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Employee Rating

We enjoyed working with tom very much. He was very professional and informative. Very personable (even laughed at my stupid comments). We had a great experience with the entire dealership. More

by Danderson124
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Apr 07, 2026

Heritage Toyota responded

David, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Tacoma, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

March 25, 2026

Dealership Rating
Employee Rating

We had a great experience buying our car at Heritage, and Tom was fantastic to work with. He was super clear with communication, very responsive, and made the process easy. More

by hannahcgwillett
Recommend Dealer
Yes
Mar 25, 2026

Heritage Toyota responded

Hannah, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom to shop for your new Grand Highlander, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

March 20, 2026

Dealership Rating
Employee Rating

It was the best experience I had ever had Tom was very pleasant and polite asked question about I was looking for and took the time and listen to what I wanted. Hands down the best sales men. More

by bobbie.lawrence2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks

Mar 23, 2026

Heritage Toyota responded

Bobbie, Thank you for taking the time to share your feedback - We are pleased to see that you enjoyed working with Tom and our team to shop for your new 4Runner, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new 4Runner!

January 10, 2026

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Employee Rating

Both Adam and Chris were nice and professional - we're happy with our new minivan! Thank you! More

by Andrewjayfornal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson, Adam Safford

Jan 12, 2026

Heritage Toyota responded

Andrew, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Adam and Chris to shop for and bring home your new Sienna, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 02, 2026

Dealership Rating
Employee Rating

Easiest car buying experience I have ever been through. Tom was very helpful. Negotiations were straightforward. More

by Skobird
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Jan 05, 2026

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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