Tom Shaw
Tom Shaw at Heritage Toyota

Tom Shaw

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
12 Reviews

With experience ranging from construction to office work, and most recently in a busy retail setting, I’m excited to bring my customer service and problem-solving skills to the Heritage team. Raised and schooled locally, I’m proud to serve the community I grew up in. Outside of work, I enjoy spending time with friends and family, and when I can find some free time, I’m usually golfing or skiing. I look forward to helping customers feel confident and taken care of throughout their vehicle-buying experience.

5.0

12 Reviews

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12 Reviews of Tom Shaw

May 12, 2026

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Employee Rating

Great experience buying our new bZ! It was our first ev and Tom was great helping us make the transition super smooth. More

by Matt Gardner
Recommend Dealer
Yes

May 07, 2026

Dealership Rating
Employee Rating

Tom is great. Very personable and willing to put forth the extra effort to make the process as stress free as possible. More

by Mikelfball73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2026

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Tom to shop for your new Tacoma, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your new truck's first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

April 30, 2026

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Employee Rating

Tom was great! Really enjoyed working with him! Would definitely recommend him to friends and family. More

by jimdunnvt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Heritage Toyota responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom to shop for your new Prius, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Prius!

April 06, 2026

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We enjoyed working with tom very much. He was very professional and informative. Very personable (even laughed at my stupid comments). We had a great experience with the entire dealership. More

by Danderson124
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Apr 07, 2026

Heritage Toyota responded

David, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Tacoma, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

March 25, 2026

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Employee Rating

We had a great experience buying our car at Heritage, and Tom was fantastic to work with. He was super clear with communication, very responsive, and made the process easy. More

by hannahcgwillett
Recommend Dealer
Yes
Mar 25, 2026

Heritage Toyota responded

Hannah, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom to shop for your new Grand Highlander, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

March 20, 2026

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It was the best experience I had ever had Tom was very pleasant and polite asked question about I was looking for and took the time and listen to what I wanted. Hands down the best sales men. More

by bobbie.lawrence2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks

Mar 23, 2026

Heritage Toyota responded

Bobbie, Thank you for taking the time to share your feedback - We are pleased to see that you enjoyed working with Tom and our team to shop for your new 4Runner, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new 4Runner!

January 10, 2026

Dealership Rating
Employee Rating

Both Adam and Chris were nice and professional - we're happy with our new minivan! Thank you! More

by Andrewjayfornal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson, Adam Safford

Jan 12, 2026

Heritage Toyota responded

Andrew, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Adam and Chris to shop for and bring home your new Sienna, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 02, 2026

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Employee Rating

Easiest car buying experience I have ever been through. Tom was very helpful. Negotiations were straightforward. More

by Skobird
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Jan 05, 2026

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 01, 2026

Dealership Rating
Employee Rating

So helpful thank you! ! The Camry is exactly what I am looking for and Tom was so helpful More

by lucyldrummond
Recommend Dealer
Yes
Jan 05, 2026

Heritage Toyota responded

Lucy, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Camry, and that they were able to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Camry!

December 26, 2025

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Employee Rating

Tom Shaw was amazing! He took his time, listened to my needs, provided information and followed up in a timely manner. I will absolutely call Tom for any future needs! More

by Drgravett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Heritage Toyota responded

Michael, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom to shop for your new Highlander, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Highlander!

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