Tom Shaw
Tom Shaw at Heritage Toyota

Tom Shaw

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
17 Reviews

With experience ranging from construction to office work, and most recently in a busy retail setting, I’m excited to bring my customer service and problem-solving skills to the Heritage team. Raised and schooled locally, I’m proud to serve the community I grew up in. Outside of work, I enjoy spending time with friends and family, and when I can find some free time, I’m usually golfing or skiing. I look forward to helping customers feel confident and taken care of throughout their vehicle-buying experience.

5.0

17 Reviews

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17 Reviews of Tom Shaw

October 11, 2026

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Employee Rating

Heritage Toyota made me feel comfortable as a customer while still keeping everything very professional. From sales to finance, everyone was easy to work with. More

by corbob88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Oct 12, 2026

Heritage Toyota responded

Corey, Thank you for taking the time to share your feedback, and congratulations on your new Camry! We are pleased to hear that you enjoyed working with Tom and our team, and that your purchase experience went smoothly. We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Camry!

August 30, 2026

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Tom and Heritage Toyota were super friendly and easy to work with! They made buying a car quick and easy. I had a lot of questions, but Tom made sure I understood the entire process. Thank you for all of y More

by firelessen
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Aug 31, 2026

Heritage Toyota responded

Eleanor, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom to shop for your new Prius, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Prius!

July 20, 2026

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Tom was amazing--kind and accommodating and super flexible to my schedule. He was so knowledgeable and helpful, without being pushy. I will be back for my next car and can't wait to recommend him to More

by emilyrinkema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2026

Heritage Toyota responded

Emily, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom and our team to shop for your new Corolla Cross, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

June 06, 2026

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Tom was so great to work with. He was personable and listened to our needs. He was knowledgeable but not pushy. Purchasing a car through him was a great, easy experience! More

by LHP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Jun 08, 2026

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

June 01, 2026

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The dealership was patient and flexible with our search for a new vehicle and found one that we wanted. Our salesperson, Joe Mount, was phenomenal. He was straight forward and provided pros and cons to dif More

by VermontDan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Joe Mount

Jun 02, 2026

Heritage Toyota responded

Dan, Thank you for taking the time to share your feedback - We are pleased to her that you enjoyed working with Joe to shop for your new Toyota, and that he was able to help navigate the available models and options to find the perfect fit for you! Look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

May 12, 2026

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Great experience buying our new bZ! It was our first ev and Tom was great helping us make the transition super smooth. More

by Matt Gardner
Recommend Dealer
Yes
May 13, 2026

Heritage Toyota responded

Matt, Thank you for taking the time to share your feedback, and congratulations on your new BZ! We are so glad to hear that you enjoyed working with Tom, and that he was able to help make sure your transition to electric driving went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new BZ!

May 07, 2026

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Tom is great. Very personable and willing to put forth the extra effort to make the process as stress free as possible. More

by Mikelfball73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2026

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Tom to shop for your new Tacoma, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your new truck's first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

April 30, 2026

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Tom was great! Really enjoyed working with him! Would definitely recommend him to friends and family. More

by jimdunnvt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Heritage Toyota responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom to shop for your new Prius, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Prius!

April 06, 2026

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We enjoyed working with tom very much. He was very professional and informative. Very personable (even laughed at my stupid comments). We had a great experience with the entire dealership. More

by Danderson124
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Apr 07, 2026

Heritage Toyota responded

David, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Tacoma, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

March 25, 2026

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Employee Rating

We had a great experience buying our car at Heritage, and Tom was fantastic to work with. He was super clear with communication, very responsive, and made the process easy. More

by hannahcgwillett
Recommend Dealer
Yes
Mar 25, 2026

Heritage Toyota responded

Hannah, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom to shop for your new Grand Highlander, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

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