54 Reviews
Write a Review54 Reviews of Tom Shields
January 06, 2023
Amazing customer service, willing to work around getting into a newer car on a better loan and making it happen quickly into a newer car on a better loan and making it happen quickly More
Other Employees Tagged: David "Mckay" Smith
December 07, 2022
Tom and Todd were great! I told them what I was looking for and they found exactly what I wanted to buy. They didn’t waste any time trying to “sell “ me on anything bigger an I told them what I was looking for and they found exactly what I wanted to buy. They didn’t waste any time trying to “sell “ me on anything bigger and better. I would definitely recommend either of these gentlemen to buy a new vehicle from. More
Other Employees Tagged: Todd Robinson
December 06, 2022
Every one was nice and helpful, thing's went smoothly and the communication was great. the communication was great. More
Other Employees Tagged: Brian Boyd, Todd Robinson, Sheldon Williams
November 16, 2022
Friendly salespeople (without being pushy). Tom was terrific - listened to what I was looking for, patiently explained pros and cons of several choices, and took the time to make sure I felt co Tom was terrific - listened to what I was looking for, patiently explained pros and cons of several choices, and took the time to make sure I felt comfortable with my car choice. More
Other Employees Tagged: Brian Boyd, Josh Hawkes , Maddy Loveless
November 06, 2022
Wes and Tom were great. As was Nate. I was discouraged about not getting $ credit for all the options on my 2017 Subaru Outback, especially in light of the new marketing mar As was Nate. I was discouraged about not getting $ credit for all the options on my 2017 Subaru Outback, especially in light of the new marketing markup well over the MSRP. I felt Tom tried hard to get me the vehicle I wanted and a decent trade value for my car. He explained a lot of things very well for me. The experience with Nate was also good. We reviewed lot of papers and he helped with the pricing for me. I just wish e had gone over the sales contract line by line. Looked at it when I got home And realized I should have asked for that. Working on meeting with Nate to do so. More
Other Employees Tagged: Joel Kitchen, Nate Casper, Ryan Bell, Wesley Lind
October 21, 2022
They were great when I was looking for a car but after I left with my car I can’t get any answers to my questions left with my car I can’t get any answers to my questions More
Other Employees Tagged: David "Mckay" Smith
October 09, 2022
Found the car we wanted and needed. Hunter helped us nail down our thoughts which made the Highlander a natural choice. . Thanks to all involved. Hunter helped us nail down our thoughts which made the Highlander a natural choice. . Thanks to all involved. More
Other Employees Tagged: Colby Sanders , Hunter Chapman
September 20, 2022
I've Purchased 4 Cars from McKay at Brent Brown over the years and never been Disappointed. Each of them performed Great with next to no problems. I went in last week and gave a few details of what I had years and never been Disappointed. Each of them performed Great with next to no problems. I went in last week and gave a few details of what I had in mind for a used Vehicle for my Daughter. The next day I had 6 Puctures/Video's of Candidates. When we met with McKay later in the week he said he had one she should Drive. She liked it but, I had her drive a few others. She drove out later that day with the one he'd picked and she is Very Happy with the Car and with the way she was treated. Everyone she encountered were good to take the time to answer her questions and explain things to her. I encourage everyone who is look for a Vehicle to go meet McKay! Thanks Again! More
Other Employees Tagged: David "Mckay" Smith, Sheldon Williams
September 13, 2022
Tom’s a great guy! Super helpful and personable. Gave us accurate information and seemed like he cared about our best interest Super helpful and personable. Gave us accurate information and seemed like he cared about our best interest More
Other Employees Tagged: Charlie Hook, Brock DeLuca