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31 Reviews of Tom Stensrud
June 09, 2019
Service Beyond None Other I have had my car serviced and work done in the body shop. Everyone has been so terrific to work with. Customer service from a scale of 1 to 10 is a 2 I have had my car serviced and work done in the body shop. Everyone has been so terrific to work with. Customer service from a scale of 1 to 10 is a 20. Bar none, the best service I have ever experienced at a car dealership. I now purchased a car from Valley and the service was wonderful experience as well. I would never go anywhere else! More
by smstarkmn
Verified CustomerOther Employees Tagged: Randy Rue, Tim Condon, Scott Soller, Heather Swanson, Joel Mullett , Jim Earhart, Tom Monson
Helpful 
May 30, 2019
Fantastic service This dealership and service department has always been my go-to for anything I need done with my vehicle. We now live in Duluth and still drive to App This dealership and service department has always been my go-to for anything I need done with my vehicle. We now live in Duluth and still drive to Apple Valley for our vehicle upkeep. I would definitely recommend this service department to anyone looking for great service and extremely knowledgeable people! Thanks Valley! More
by dadd0003
Other Employees Tagged: Scott Soller , Tom Monson
May 28, 2019
Great Experience Service is always great. Always do what is promised, on time. Scott in service is a great communicator. Shane always there in support. Great dealer Service is always great. Always do what is promised, on time. Scott in service is a great communicator. Shane always there in support. Great dealership! More
by MVIOLA0
Other Employees Tagged: Shane Carnahan, Scott Soller
May 09, 2019
Tom did a great job on our 2002 Yukon XL Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get m Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get me the best pricing and call me to inform me of the status of the repair. More
by dale22
Other Employees Tagged: Jim Earhart
May 07, 2019
Check Engine light was diagnosed and results quick . I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repai I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repair there was no pressure to replace that part, though they explained the need and we discussed later repair. More
by wuerffeldavid
Other Employees Tagged: Jim Earhart
April 18, 2019
Awesome service Sarah and Tom are total assets to you dealership. The professional service they provided me was top notch! They both deserve a bonus or raise! Sarah and Tom are total assets to you dealership. The professional service they provided me was top notch! They both deserve a bonus or raise! More
by TGraff
Other Employees Tagged: Sarah Kuhns
April 11, 2019
Waiting over an hour for a scheduled oil change? It was pleasant enough. Waiting room is fine. It should not take over an hour to an oil change that I had an appointment for. Service people were a It was pleasant enough. Waiting room is fine. It should not take over an hour to an oil change that I had an appointment for. Service people were all nice. More
by toddtschida
April 10, 2019
Flat tire Got me in on a Saturday afternoon only a few hours before the closed. Everyone was great and got me up and running in no time. Got me in on a Saturday afternoon only a few hours before the closed. Everyone was great and got me up and running in no time. More
by Tracy
Other Employees Tagged: Connor Wickenhauser , Jim Earhart
April 01, 2019
Always a great experience We have purchased several vehicles from Valley Buick GMC and always have had them service the vehicles. We have always been well satisfied with the se We have purchased several vehicles from Valley Buick GMC and always have had them service the vehicles. We have always been well satisfied with the service department. They are always very professional. We highly recommend Valley Buick GMC for purchasing and servicing your vehicles. More
by rcbible
Other Employees Tagged: Jim Earhart, Tom Monson
April 01, 2019
a little frustrating frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same commu frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same community as the garage More
by isomd
Other Employees Tagged: Randy Rue, Connor Wickenhauser , Jim Earhart
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