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Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud | Page 3

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
143 Reviews
4.8

143 Reviews

Write a Review

143 Reviews of Tom Stensrud

August 30, 2024

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Employee Rating

Great service department getting everything done on time they said it would and they even did it better Much appreciated More

by garyl435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Sep 03, 2024

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department at Valley Buick GMC of Apple Valley. It's our goal to deliver timely and efficient service, and we appreciate your recognition. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

August 29, 2024

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Employee Rating

No reservation. Monday morning Scott got my car diagnosed and repaired within hours. He kept in touch via the wonderful system they use. The lady who closed out More

by treyray2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Aug 30, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Scott was able to diagnose and repair your car quickly and keep you updated throughout the process. It’s also great to know that our team provided you with friendly and professional service during your visit. At Valley Buick GMC of Apple Valley, we pride ourselves on our staff and their dedication to ensuring customer satisfaction. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 25, 2024

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Found a problem with my truck and they fixed fast. Great service and employees were very professional. More

by bseger1959
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Valley Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you experienced great service at Valley Buick GMC of Apple Valley and that our team was able to quickly address the issue with your truck. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 23, 2024

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Employee Rating

Great. Flexible on availability and time. Very detailed explanation of service. Would recommend to others. More

by cabenolkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Aug 26, 2024

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear you had a great experience at Valley Buick GMC of Apple Valley. It's our goal to provide flexible availability and thorough service explanations. We truly appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 22, 2024

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Employee Rating

Very timely diagnosis and explanation. Service was performed promptly and notified when complete. Very friendly staff. More

by mo.raverty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our timely service and friendly staff at Valley Buick GMC of Apple Valley. Your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

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Employee Rating

The guys are very professional and I know I can trust them. I have all my maintenance and repairs done at Valley GMC. More

by jimmytwardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Aug 22, 2024

Valley Buick GMC responded

Thank you for your kind words! We appreciate your trust in Valley Buick GMC of Apple Valley for your maintenance and repairs. Our team is dedicated to providing professional service, and we’re glad to hear you’ve had a positive experience. We look forward to continuing to serve you! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

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Employee Rating

The service personal are always helpful and willing to explain what my car does or does not need and what has been done. More

by ritakarsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson , Unfortunately, I do not know the name of the last service person who helped me

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Aug 22, 2024

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our service team at Valley Buick GMC of Apple Valley has been helpful and informative during your visits. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

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Employee Rating

Heather answered a tech question and got my gps to show on the screen again! More

by conron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Aug 22, 2024

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our team member was able to assist you with your GPS issue and got it working again. At Valley Buick GMC of Apple Valley, we pride ourselves on providing excellent service, and we're glad to see that reflected in your experience. We look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

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Employee Rating

My wife has used them for several years and I just bought 2 new gmc’s this year and both willl be serviced there as needed. I have had some parts added and they did a good job for me More

by bill@stpaulsiding.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Wickenhauser

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Aug 22, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your continued trust in Valley Buick GMC of Apple Valley for both your and your wife's vehicle needs. We're glad to hear that you're satisfied with the service you received while adding parts to your new GMCs. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

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Employee Rating

The dealership was on time for the appointment and everything went well. they were very helpful. More

by michelle1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Aug 22, 2024

Valley Buick GMC responded

Thank you for your kind words! We’re glad to hear that your appointment went smoothly and that our team at Valley Buick GMC of Apple Valley was able to assist you effectively. We strive to provide excellent service and truly appreciate your feedback. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

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