Tom Terrill | Page 59

Tom made the lease of my new BMW easy and painless. Up front discussions, understanding my needs and quick response time all come to mind when thinking about the service that Tom provided. We were able front discussions, understanding my needs and quick response time all come to mind when thinking about the service that Tom provided. We were able to complete the transaction in record time, without any loss of quality discussion and explanations of my new BMW features. A real plus in today's busy, time starved world! I plan on returning to Flemington BMW again when my lease is up, as well as for all of my service needs. The car wash (free) is a welcome sight on those harsh winter days to keep my car looking like new. More

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Tom Terrill was extremely accomodating and helpful. I really liked working with him and my transaction went very smoothly. The dealership was excellent and I highly recommend both Tom and Flemington BMW really liked working with him and my transaction went very smoothly. The dealership was excellent and I highly recommend both Tom and Flemington BMW. More

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This is our fourth new vehicle leased from Flemington BMW, and the second with Gerry Vaughn. We found the dealership to be exemplary and porgressive with a very comprehensive team approach. From start to BMW, and the second with Gerry Vaughn. We found the dealership to be exemplary and porgressive with a very comprehensive team approach. From start to finish, Gerry spent an inordinate amount of time with us, explaining all of the new features of the vehicle, particularly the new state-of-the arts technology. On one occasion, when I stopped by to take a test drive, Gerry was unavailable;however, Tom Terrill accompanied me. I was most impressed with his patience, honesty and integrity as well as his willingness to answer all of my queries. The entire process at the dealership, from choosing the vehicle to the final delivery was totally awesome and stress-free. At no point, did I feel pressured to make a hasty decision. My husband and I have repeatedly found the staff to be very friendly, professional. knowledgeable and committed to the client. I love my new 2012 BMW X3. It was delivered to me in impeccable condition. Gerry, patiently went through all of the contents of the owner's manual. He spent a great deal of time on all of the new technology such as the navigation system, back-up camera and the entertainment features of the sound system. I was amazed at his patience, honesty, competency and ease with which he explained and operated the various sytems. For someone like me, who is "technologically challenged", this was exactly the approach I needed to understand the workings of the car. In closing, I'd like to also commend the service department. Throughout the years, service appointments have alway been scheduled around my convenience and availablity and the service was completed in a timely fashion. Moreover, whenever, I'd drop in for a minor issue such as having the tire pressure checked during seasonal weather changes or to have a light bulb replaced, the service team, particularly, Jim Hierl addressed my needs immediately. The waiting area is very attractive and inviting with all of the state-of-the art conveniences. I would recommend Flemington BMW and their accomplished and dedicated team without reservation. More

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I have just purchased my second car from Tom Terrill. He knew exactly what I was looking for and always gave me options. He never tried to "sell" to me or use pressure to make the sale. He is open and hon knew exactly what I was looking for and always gave me options. He never tried to "sell" to me or use pressure to make the sale. He is open and honest on all costs. Any questions that I had were quickly answered either via phone or email. It is an absolute pleasure working with Tom. More

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Tom Terrill of Flemington BMW searched far and wide to find a 328I xdrive with 6 speed for me. The manual transmission in this model is rare these days so I was extremely pleased that he went the extra m find a 328I xdrive with 6 speed for me. The manual transmission in this model is rare these days so I was extremely pleased that he went the extra mile to find what I wanted when other BMW dealers in my area did not. This is the second BMW I've purchased from Flem BMW; they are the best at what they do. More

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My experience with Flemmingto BMW was very pleasant and professional. I am not fond of shopping or buying a new car and tend to hang onto my cars for a very long time. Tom Terrell was very honest and fort professional. I am not fond of shopping or buying a new car and tend to hang onto my cars for a very long time. Tom Terrell was very honest and forth coming and really made my experience a pleasant one. Thanks Tom. Great Job. More

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I basically purchased this car sight unseen, something I never thought I would do. But I was impressed with the ad online, it was exactly what I was looking for, and I read dozens of reviews on the dealersh never thought I would do. But I was impressed with the ad online, it was exactly what I was looking for, and I read dozens of reviews on the dealership. Both Cindy and Gerry were wonderful. They patiently answered all of my questions about the car. We drove four hours to pick it up and I was in awe at Flemington BMW's entire facility. State of the art, immaculate, huge and extremely well organized. I signed all the paperwork with Tom and Gerry went over the car with me. Cindy made a point to find me and say hello. A real nice touch. This was a most pleasant experience and I highly recommend giving them a try. Well worth the ride. More

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I was in the market for a 2011 5-series and wanted to do European Delivery. I live in Doylestown PA so I looked at a local BMW dealer as well as a few other dealers nearby. I hit up the Flemington website European Delivery. I live in Doylestown PA so I looked at a local BMW dealer as well as a few other dealers nearby. I hit up the Flemington website and asked for a quote via email. I worked with Tom Terrill and he was by far the most straight forward, honest, and offered the most aggressive price. He is very knowledgeable about European Delivery. My trip to Munich was perfect. Car made it back the the US in record time. Tom had it prepped and ready to pickup. Smooth transaction. Great experience. More

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Byron worked with me on price. There was no haggling. The price was fair and I was treated very professionally. Tom kept me informed every step of the way. When the car arrived, tom spent about 2 hours with price was fair and I was treated very professionally. Tom kept me informed every step of the way. When the car arrived, tom spent about 2 hours with me explaining everything about the car and its operation. Im betty impressed! Many thanks to both byron and tom. More

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A real team effort to get us into the 535 my wife and I wanted. As noted in an earlier post, Scott came to the dealership on his day off to see last minute paperwork through the system. Lots of patience w wanted. As noted in an earlier post, Scott came to the dealership on his day off to see last minute paperwork through the system. Lots of patience with our questions and a willingness to make the deal happen. Icing on the cake was being offered a better interest rate than expected/advertized - well done Becky! Thanks Tom for the thorough iDrive prep. More

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