Tom Urbina | Page 18

excellent service courteous and timely, shuttle service was so nice to have available, was called when car was done and everything was explained to me and had coupons courteous and timely, shuttle service was so nice to have available, was called when car was done and everything was explained to me and had coupons applied too More

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Convenient Went the extra mile when I took my vehicle in to be checked for a leak. Found problem and fixed it. It took two days and I was given an on the spot re Went the extra mile when I took my vehicle in to be checked for a leak. Found problem and fixed it. It took two days and I was given an on the spot rental. More

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Service Department / Tom Urbina I'm always pleased by the level of support and communication when having my Pilot serviced. Highest marks to Tom Urbina who is a true "go to" within t I'm always pleased by the level of support and communication when having my Pilot serviced. Highest marks to Tom Urbina who is a true "go to" within the Arrowhead service team. More

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Getting new tires and as alwasy Tom made sure i got the best Tom is very supportive and informational , made sure I got the best tires for my car at a great price! I have just given my mom his card to she can st Tom is very supportive and informational , made sure I got the best tires for my car at a great price! I have just given my mom his card to she can start to see him for her car service More

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Awesome service! I brought my Honda Pilot in because my transmission light was on. Tom Urbina is the service advisor I always go to because he is always helpful and fr I brought my Honda Pilot in because my transmission light was on. Tom Urbina is the service advisor I always go to because he is always helpful and friendly. More

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Honda Accord Service Timely, efficient, courteous, and cost efficient. I love my Honda and would never take it anywhere else but to you for your superb maintenance! Than Timely, efficient, courteous, and cost efficient. I love my Honda and would never take it anywhere else but to you for your superb maintenance! Thanks! More

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Great service advisor Tom Urbina always gets me in and out when I've had problems with my van.Glad i switched from another dealership,I know I can get the best service from Tom Urbina always gets me in and out when I've had problems with my van.Glad i switched from another dealership,I know I can get the best service from him More

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Service was surprisingly quick After returning from a business trip on a Friday, my 2016 CRV barely started at the Phoenix Airport parking lot. I called Tom Urbina at Arrowhead to c After returning from a business trip on a Friday, my 2016 CRV barely started at the Phoenix Airport parking lot. I called Tom Urbina at Arrowhead to check if the CRV was still under warranty to get the battery replaced. Tom responded the CRV was under warranty and to bring it in so the battery could be replaced. I took the CRV in and within 15 - 20 minutes it was ready with.a car wash. More

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Always awesome Tommy Urbina is always polite on point and ready to help with all my concerns and needs. Wouldn’t think of going anywhere else. Thank you Tommy. Tommy Urbina is always polite on point and ready to help with all my concerns and needs. Wouldn’t think of going anywhere else. Thank you Tommy. More

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Thanks Tom Urbina for all your help! The Service Center is why I keep coming back to Arrowhead Honda, I've always had good experiences with the Service Tech's understanding the issue at The Service Center is why I keep coming back to Arrowhead Honda, I've always had good experiences with the Service Tech's understanding the issue at hand and repairing correctly the first time! Time is money and who has extra time these days.... More

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