Industry Experience
27 yrs, 10 mos
277 Reviews
Write a Review277 Reviews of Tom Urbina
July 23, 2018
Tom U. is the best service writer! He earned our trust with honesty and integrity!! We are happy and will be back to service our Honda again. We will recommend him to our friends too. He earned our trust with honesty and integrity!! We are happy and will be back to service our Honda again. We will recommend him to our friends too. More
July 22, 2018
Service 7/21 Always work with Tom Urbina- he is the reason I will buy another Honda brought my car in for oil change he is always great and gets the car serviced Always work with Tom Urbina- he is the reason I will buy another Honda brought my car in for oil change he is always great and gets the car serviced like it should be . More
July 18, 2018
My service at Arrowhead Honda Tom Urbina is excellent . I have trusted him with my cars for ten years or more.I have never been disappointed. Tom is friendly,recognizes me and t Tom Urbina is excellent . I have trusted him with my cars for ten years or more.I have never been disappointed. Tom is friendly,recognizes me and takes an interest in me a a person. More
July 17, 2018
Great experience, as usual. Tom Urbina is efficient , helpful and friendly. I feel he gives me straight answers. My service experiences with Arrowhead Honda have been excellent Tom Urbina is efficient , helpful and friendly. I feel he gives me straight answers. My service experiences with Arrowhead Honda have been excellent since I bought my Honda in 2014. Kris Page More
July 17, 2018
Oil change I have been coming to Arrowhead Honda for many years. The sales and service teams have always treated me well. Today I had a undercarriage cover that I have been coming to Arrowhead Honda for many years. The sales and service teams have always treated me well. Today I had a undercarriage cover that was loose and they fixed it without cost for me. More
Other Employees Tagged: Antwon Germany
July 14, 2018
Second time within aweek. Tom is a true professional. This was the second time I dealt with him within a week. He kept me informed of the progress being made on this service. H Tom is a true professional. This was the second time I dealt with him within a week. He kept me informed of the progress being made on this service. He told me the cost up front and it remained the same upon payment. This is my wife's car and she was so very pleased with the results when she saw it. Thank you so much Tom. More
July 14, 2018
Routine Maintenance Didn't have to wait long once I pulled into customer service, service rep very friendly and knowledgeable. Length of time to have service completed wa Didn't have to wait long once I pulled into customer service, service rep very friendly and knowledgeable. Length of time to have service completed was very good. More
July 12, 2018
Came into the service department with no appt. I came into the service department with no appointment but with a bad battery. I was helped immediately; they replaced my battery and washed the car. I came into the service department with no appointment but with a bad battery. I was helped immediately; they replaced my battery and washed the car. I was in and out in about an hour. More
July 04, 2018
2004 Hoba Odessey I was very pleased with my service. I have been bringing it here ever since 2004 when we bought the car and I wouldn’t take it anywhere else! I was very pleased with my service. I have been bringing it here ever since 2004 when we bought the car and I wouldn’t take it anywhere else! More
June 29, 2018
Excellent Customer Service I've worked with Tom Urbina at the Bell Rd Honda Dealership for several years. He has provided outstanding service each and every time. He has a pos I've worked with Tom Urbina at the Bell Rd Honda Dealership for several years. He has provided outstanding service each and every time. He has a positive attitude and is honest with me on the work that needs to be done. Excellent Service Department! More

