Tom Urbina | Page 21

Celeste Fitzpatrick We have done business with Celeste for many years. She is very honest and knowlegable and always addresses our needs and concerns. It is always a ple We have done business with Celeste for many years. She is very honest and knowlegable and always addresses our needs and concerns. It is always a pleasure working with Celeste. She helps make buying a car a less stressful event. We also want to mention the great customer service we also always receive from the service department. Would not bring our care anywhere else for service or repair. More

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Brake job Once again Tom and the techs did a great job. Promised on time and work completed adequately at the price that was promised. Service dept is top notch Once again Tom and the techs did a great job. Promised on time and work completed adequately at the price that was promised. Service dept is top notch More

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Professional Servive The wait time was reasonable. There was a nice lounge in which to wait. The vehicle was ready when promised. The service advisor was helpful and pr The wait time was reasonable. There was a nice lounge in which to wait. The vehicle was ready when promised. The service advisor was helpful and professional. He explained the recommendations for service and what would be due on future visits. More

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Always excellent service! We have purchased 3 vehicles here, one new, two used. Sales were always great but their service: the best!!! Trust them completely. Tom Urbina is alwa We have purchased 3 vehicles here, one new, two used. Sales were always great but their service: the best!!! Trust them completely. Tom Urbina is always a pleasure to work with! More

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Great! Tom was very helpful and got the Pilot back to me on time. Only Arrowhead people have ever worked on the Pilot. Super! We bought it there and couldn' Tom was very helpful and got the Pilot back to me on time. Only Arrowhead people have ever worked on the Pilot. Super! We bought it there and couldn't be happier. More

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Arrowhead Honda Service Department The service team (as well as the sales team) at Arrowhead Honda treats you like good friends, ensuring you are comfortable and understanding the work The service team (as well as the sales team) at Arrowhead Honda treats you like good friends, ensuring you are comfortable and understanding the work to be completed. They do what they can to make sure you get the most conservative deal they can offer at the time. You are offered beverages and snacks should you choose to wait for your vehicle or shuttle transportation should you not. Tom helped us this time and has been our representative on more than one occasion. He "ROCKS"! More

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Service at Arrowhead Honda The service at Arrowhead Honda was quick and efficient with a thorough explanation of the service work suggested and/or required with a summary of wor The service at Arrowhead Honda was quick and efficient with a thorough explanation of the service work suggested and/or required with a summary of work completed. More

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Maintenance on my CRV 2008 I was in for routine oil and filter change and tire rotation. When the car was ready Tom Urbina pointed out some additional needed work including I was in for routine oil and filter change and tire rotation. When the car was ready Tom Urbina pointed out some additional needed work including brake fluid change which was overdue i believe and front brake pads which were finally in need of replacement. I have gone through Tom urbina on most of my visits to Arrowhead so I had no reason to doubt his recommendations and he was able to get it scheduled and the work was completed a little under the time i expected to wait. So a very good experience. Tim Robertson More

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Excellent service! I had routine maintenance done on my Honda Pilot. Tom Urbina is my service advisor. He is friendly and knowledgeable. I am very pleased with the servi I had routine maintenance done on my Honda Pilot. Tom Urbina is my service advisor. He is friendly and knowledgeable. I am very pleased with the service as always. More

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Service visit Whenever I need routine maintenance or a repair, I look to Arrowhead Honda and no further. My Service adviser, Tom, is polite, punctual, and has my be Whenever I need routine maintenance or a repair, I look to Arrowhead Honda and no further. My Service adviser, Tom, is polite, punctual, and has my best interest at heart. No heavy pressure and always offers me a fair price. I am always well pleased with the service dept at Arrowhead Honda More

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