Tom Urbina | Page 22

Getting the car ready for travel Tom Urbina was very helpful, explaining the repair and its benefits to maintaining my car's overall optimal functioning and in getting the work done i Tom Urbina was very helpful, explaining the repair and its benefits to maintaining my car's overall optimal functioning and in getting the work done in an efficient manner. Thank you. More

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Service Tom Urbina courteously scheduled me for routine service when I called several days before my preferred appointment day and time. On the appointment d Tom Urbina courteously scheduled me for routine service when I called several days before my preferred appointment day and time. On the appointment day, shortly into the service, other repairs were noticed and recommended. Tom explained all the details, options, and costs well. The additional work was completed right on his updated schedule. Tom is always fast, friendly, and efficient! More

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Found a problem, fixed it Tom was very helpful. Found a problem with a part replaced a couple visits ago, fixed it at no cost and gave me a rental so i could still transport my Tom was very helpful. Found a problem with a part replaced a couple visits ago, fixed it at no cost and gave me a rental so i could still transport my kids. Car was done earlier than predicted. More

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100,000 mile service Tom Urbina handled my service visit expertly. I had quite a few issues addressed that come with a 100,000 service and all went as planned. My car was Tom Urbina handled my service visit expertly. I had quite a few issues addressed that come with a 100,000 service and all went as planned. My car was finished earlier than expected and all work was done as described to me. I've been having my 2007 Civic SI serviced "by the book" here at Arrowhead Honda since I bought it here new nearly eleven years ago and will continue to come back for the next 100.000 miles. Thanks for a job well done. More

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An advisor willing to work with you As a newcomer to the state of Arizona i have developed a good working relationship with Tom Urbina .My wife and i hs ve been devout owners of va r As a newcomer to the state of Arizona i have developed a good working relationship with Tom Urbina .My wife and i hs ve been devout owners of va rious Hondas for 33 years , During this period f time I ha ve always relied on Honda for servicing my vehicles. Tom Urbina continues that tradition of honesty while providing recommendations for servicing my Hondas for peak performance. I will continue to have my cars serviced at Arrowhead Honda and look forward to working with Tom . More

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Great service! Tom was extremely helpful, arranged for all necessary recall work and did my requested items without question. I would certainly recommend service for Tom was extremely helpful, arranged for all necessary recall work and did my requested items without question. I would certainly recommend service for your Honda here. More

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We only recommend the Service department. My wife and I have have given the sales department a few opportunities to play fair over the years, only for a Sale's manager's phone call later, acce My wife and I have have given the sales department a few opportunities to play fair over the years, only for a Sale's manager's phone call later, accepting my proposal; it convinced us to buy somewhere else. Davis More

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Fantastic In the last past 9 years I've been taking my car to the Honda Dealer at Bell Road and I had all my services with Tom, and has been always a great expe In the last past 9 years I've been taking my car to the Honda Dealer at Bell Road and I had all my services with Tom, and has been always a great experience, since he knows exactly what to do, always suggest the best care for my car and savings. More

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Service has always been great! Tom has always been informative and followed up with me! The courtesy car service employees have been friendly and never had to wait. Love Arrowhead Tom has always been informative and followed up with me! The courtesy car service employees have been friendly and never had to wait. Love Arrowhead's service!! More

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Our last repair work Tom was professional, thorough, and patient and helped me out in the best possible manner. We went through the history and what needed to be done, and Tom was professional, thorough, and patient and helped me out in the best possible manner. We went through the history and what needed to be done, and he took it from there. For the past couple of years, we had Dan Thomas was incredible and was helping us with the repair, and this time Tom was just the right person to take care of the problem. I am sure Tom is taking over just right! Thank you Tom!! More

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