Tom Urbina
Tom Urbina at Arrowhead Honda

Tom Urbina | Page 23

Assistant Service Director

Arrowhead Honda

8380 W Bell Rd.
Peoria, AZ 85382

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277 Reviews

Industry Experience

27 yrs, 10 mos

not yet
rated

277 Reviews

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277 Reviews of Tom Urbina

May 18, 2018

Dealership Rating
Employee Rating

Great place to purchase a vehicle sales and service department are incredible, have purchased my last 4 vehicles at this dealership. would highly recommend for anyone looking for a new More

by visualmog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Alexander, Jeff Anderson, John Bakos, Jill Chafitz, Tony Cicala

May 18, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review the Arrowhead Honda Team in Service and Sales. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 08, 2018

Dealership Rating
Employee Rating

Customer Service I feel like Family! I have been going to this Dealership for 10 years and 3 cars later I am still so very impressed by there hospitality and Excellent More

by judy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 03, 2018

Dealership Rating
Employee Rating

Great Service! Tom Urbina is service advisor that is trustworthy and always thinking about the customer. I really appreciate his dedication to providing me with the More

by DUnit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 01, 2018

Dealership Rating
Employee Rating

Great service Always convenient and service is performed exceptionally Tom has always been my favorite and is great and at the work he does, wouldn't work with any More

by Da1tron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 30, 2018

Dealership Rating
Employee Rating

Service The work was done right and on time, the only disappointment is the wash job if your going to offer it do the best job you can do. ( not dried correct More

by David John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2018

Arrowhead Honda responded

David John, Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 30, 2018

Dealership Rating

Excellent and complete service Tom did an excellent job from start to finish. Was ready for my arrival; updated me during after an analysis; called when work was complete; and gave More

by honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 29, 2018

Dealership Rating
Employee Rating

Excellent service Met at 7am on the dot. Greated me by name. Knew the car. Called to go over what was needed now and what could wait. Was reassuring. Had car ready to More

by Scruffydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 29, 2018

Dealership Rating
Employee Rating

Excellent Service adviser Great service every time! My vehicle has over 169000 miles and is paid off and I am very much enjoying the ride like it was a brand new car because of More

by Hilaire Kounouho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2018

Arrowhead Honda responded

Hilaire Kounouho, Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 24, 2018

Dealership Rating
Employee Rating

CAR SERVICE Excellent attention from Tom Urbina. Very satisfied with his service. Always give a service for my car, just what my car needs and he is so profession More

by GENCI BRUSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2018

Arrowhead Honda responded

Genci Brusha, Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

April 22, 2018

Dealership Rating
Employee Rating

Great Honda dealership Always my choice for my 2005 CRVs service. I bought it new from Arrowhead Honda, and have always had the service work done by them. Currently I have o More

by Straintech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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