Industry Experience
27 yrs, 10 mos
277 Reviews
Write a Review277 Reviews of Tom Urbina
May 18, 2018
Great place to purchase a vehicle sales and service department are incredible, have purchased my last 4 vehicles at this dealership. would highly recommend for anyone looking for a new sales and service department are incredible, have purchased my last 4 vehicles at this dealership. would highly recommend for anyone looking for a new/used vehicle More
Other Employees Tagged: Brian Alexander, Jeff Anderson, John Bakos, Jill Chafitz, Tony Cicala
May 08, 2018
Customer Service I feel like Family! I have been going to this Dealership for 10 years and 3 cars later I am still so very impressed by there hospitality and Excellent I feel like Family! I have been going to this Dealership for 10 years and 3 cars later I am still so very impressed by there hospitality and Excellent Customer Service,! Tom Urbina is great and i would not go to anyone else! More
May 03, 2018
Great Service! Tom Urbina is service advisor that is trustworthy and always thinking about the customer. I really appreciate his dedication to providing me with the Tom Urbina is service advisor that is trustworthy and always thinking about the customer. I really appreciate his dedication to providing me with the best options for my vehicle. Thank you! More
May 01, 2018
Great service Always convenient and service is performed exceptionally Tom has always been my favorite and is great and at the work he does, wouldn't work with any Always convenient and service is performed exceptionally Tom has always been my favorite and is great and at the work he does, wouldn't work with any other advisor More
April 30, 2018
Service The work was done right and on time, the only disappointment is the wash job if your going to offer it do the best job you can do. ( not dried correct The work was done right and on time, the only disappointment is the wash job if your going to offer it do the best job you can do. ( not dried correctly and I had to clean the hubcaps. More
April 30, 2018
Excellent and complete service Tom did an excellent job from start to finish. Was ready for my arrival; updated me during after an analysis; called when work was complete; and gave Tom did an excellent job from start to finish. Was ready for my arrival; updated me during after an analysis; called when work was complete; and gave me a thorough explanation of all that was done. .Very professional. More
April 29, 2018
Excellent service Met at 7am on the dot. Greated me by name. Knew the car. Called to go over what was needed now and what could wait. Was reassuring. Had car ready to Met at 7am on the dot. Greated me by name. Knew the car. Called to go over what was needed now and what could wait. Was reassuring. Had car ready to go on time. More
April 29, 2018
Excellent Service adviser Great service every time! My vehicle has over 169000 miles and is paid off and I am very much enjoying the ride like it was a brand new car because of Great service every time! My vehicle has over 169000 miles and is paid off and I am very much enjoying the ride like it was a brand new car because of regular and excellent service performed on it at your dealership organization and Tom Urbina is instrumental to my satisfied experience. I love Honda in general but this service just took it to the top. More
April 24, 2018
CAR SERVICE Excellent attention from Tom Urbina. Very satisfied with his service. Always give a service for my car, just what my car needs and he is so profession Excellent attention from Tom Urbina. Very satisfied with his service. Always give a service for my car, just what my car needs and he is so professional. More
April 22, 2018
Great Honda dealership Always my choice for my 2005 CRVs service. I bought it new from Arrowhead Honda, and have always had the service work done by them. Currently I have o Always my choice for my 2005 CRVs service. I bought it new from Arrowhead Honda, and have always had the service work done by them. Currently I have over 220,000 miles on my 2005 Honda CRV. More

