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Tom Urbina
277 Reviews
Industry Experience
27 yrs, 10 mos
277 Reviews of Tom Urbina
April 21, 2018
Window tinting Made an appointment to have our front window tinted. They did it in the time they quoted us and gave us a very fair price. After completing the inst Made an appointment to have our front window tinted. They did it in the time they quoted us and gave us a very fair price. After completing the installation they made sure we were satisfied and washed the car. Very friendly. Highly recommend this dealership. More
by Anthem Bob
Other Employees Tagged: Matt Thorpe
April 20, 2018
Garage service is excellent The service technicians are top notch and the service managers are honest and up front when addressing the repair services needed. Auto repair is a pr The service technicians are top notch and the service managers are honest and up front when addressing the repair services needed. Auto repair is a pricey business, but I have found Arrowhead Honda to explain costs up front of any work performed. More
by e024128
April 20, 2018
Fantastic Recall service & added replacement of cabin air filter. Very speedy including complimentary car wash. Friendly & competent service person. Only issue Recall service & added replacement of cabin air filter. Very speedy including complimentary car wash. Friendly & competent service person. Only issue overall is frequency of recommended services. Consumer Reports says some are not neede in this short a time. More
by Tg33
April 19, 2018
Great people Getting service completed on our 2017 Honda Hybrid has always been easy. Good communication from the team there! Tom Urbina was friendly and informati Getting service completed on our 2017 Honda Hybrid has always been easy. Good communication from the team there! Tom Urbina was friendly and informative. The service time exceeded my expectations. More
by Rclambert
April 17, 2018
Very pleased with service and service rep. Was pleased with overall experience at the times I have been at Arrowhead Honda. I have only been in a few times as I have been a Honda owner three ye Was pleased with overall experience at the times I have been at Arrowhead Honda. I have only been in a few times as I have been a Honda owner three years. More
by CVRDRIVER
April 15, 2018
As always, Tom Urbina is the best. Tom Urbina is always very courteous, patient, and knowledgeable. We have full confidence in Tom's advice and appreciate his helpfulness. He answers Tom Urbina is always very courteous, patient, and knowledgeable. We have full confidence in Tom's advice and appreciate his helpfulness. He answers any questions we may have. More
by Herma Allocco
April 13, 2018
Seat repair recall We arrived and Tom Urbina, as usual, had everything in order. He told us how long the repair would take. It was done on time. The whole experience We arrived and Tom Urbina, as usual, had everything in order. He told us how long the repair would take. It was done on time. The whole experience was pleasant and efficient. More
by Bob
April 12, 2018
great In and out on time, great service writer, I'm starting to look again and will be use Arrowheadfor all my car needs Thanks for the greatservice In and out on time, great service writer, I'm starting to look again and will be use Arrowheadfor all my car needs Thanks for the greatservice More
by jdm1iii3
Other Employees Tagged: Mo Babul
April 12, 2018
Very happy customer Tom Urbina is my service rep and I always ask for him! He gets me in and out very quickly and I never feel like I’m being talked into geting something Tom Urbina is my service rep and I always ask for him! He gets me in and out very quickly and I never feel like I’m being talked into geting something fixed that doesn’t need to be done. He’s honest, always remembers our prior conversations about family and takes a genuine interest in his customers. I appreciate it and will always bring my car here over elsewhere even if the cost is slightly higher. More
by Janaye m
Other Employees Tagged: Shuttle drivers are great as well
April 09, 2018
Car maintenance Tom U is awesome to work with. He takes time to answer questions and I never feel like needless work is being recommended. I feel the price for rep Tom U is awesome to work with. He takes time to answer questions and I never feel like needless work is being recommended. I feel the price for repairs is reasonable. More
by Florence Patino
