Tom Vick | Page 5

the worst service ever They never called me back. Never gave me any updates. Had my car for three weeks. When I got it back no one talked to me. My car was so dirty inside a They never called me back. Never gave me any updates. Had my car for three weeks. When I got it back no one talked to me. My car was so dirty inside and out. The worst service ever. More

by CORKY1488 Verified Customer Verified Customer

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Service My car would start sometimes and sometimes it would take a long time before it would start.. Tom and his crew found out what the problem was. It was My car would start sometimes and sometimes it would take a long time before it would start.. Tom and his crew found out what the problem was. It was not the starter but a wire was not connecting to the starter Tom really saw to it that I was taken care of. He was wonderful. More

by ethelsanders1 Verified Customer Verified Customer

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Car repair and auto start I took my brand new 2019 darango in for repairs to my radio which the volume goes up and down for no reason this was the second time for this same is I took my brand new 2019 darango in for repairs to my radio which the volume goes up and down for no reason this was the second time for this same issue since I purchased this truck on February 6, 2019 and the problem still has not been fixed. I also had a auto start places on the truck I gave them both set of keys and they only return one set and they have no clue as to were my other set of keys are and no one is trying to figure it out they are acting as if it is my problem and I’m the one who misplaced the key. I have been a loyal customer to this dealership since 10/2014 and a huge referral for new customers, and I am very dissatisfied with the treatment I’m receiving right now. More

by tljackson418 Verified Customer Verified Customer

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Great customer service Came in with multiple problems, Tom and wrote the work order accordingly. Kept me informed of findings and progress by text. Vehicle was ready whe Came in with multiple problems, Tom and wrote the work order accordingly. Kept me informed of findings and progress by text. Vehicle was ready when promised and work was performed as expected. More

by Bsly1 Verified Customer Verified Customer

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Prompt appt times This service center was able to provide a service appt within 24hrs of my initial call when other dealerships told me it would take 2 weeks to get an This service center was able to provide a service appt within 24hrs of my initial call when other dealerships told me it would take 2 weeks to get an appt. My vehicle was in for service for a major repair and return to me before the expected appt at another dealership. I’m happy with the prompt service. More

by Rileyresidence Verified Customer Verified Customer

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Tom Vick was very informative he kept me updated on what was going on with my vehicle he gave me repair options and informed me of maintenance that was due on was very informative he kept me updated on what was going on with my vehicle he gave me repair options and informed me of maintenance that was due on my vehicle. Tom went as far as to offer to buy me some lunch when the diagnosis was taking a while to figure out and was very friendly to deal with I will be returning for service as long as he is employed there and I will be bringing my other vehicle to him as well as he made me feel as if he cared for my vehicle and keeping it safely on the road More

by bchofer Verified Customer Verified Customer

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Outstanding Service Very friendly Service Love the text message updates , Very reasonable prices . Service on my Vehicle always meets or exceeds my expectations Woul Very friendly Service Love the text message updates , Very reasonable prices . Service on my Vehicle always meets or exceeds my expectations Wouldn't go anywhere else for service unless I absolutely had no other choice at the time. Have purchased Ram trucks at this dealership very please with both current truck was purchased off the floor brand new. More

by tobor6of9 Verified Customer Verified Customer

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Long Time for Repair Car 1993 Chrysler brought in for electrical repair. It is in your shop for over a month while you are still working on car. I’ll want the car soon. Sp Car 1993 Chrysler brought in for electrical repair. It is in your shop for over a month while you are still working on car. I’ll want the car soon. Spring is just around the corner. More

by TH Verified Customer Verified Customer

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Fast service car.. Only thing is had to wait 1 week for oul. I feel better taking to dodge for reason the car s from dodge. Jim matt is serious about his work will work to accommodate me. Friendliest honest pers I feel better taking to dodge for reason the car s from dodge. Jim matt is serious about his work will work to accommodate me. Friendliest honest person i trust. More

by josephinemartinez724 Verified Customer Verified Customer

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Have a sunroof and seat warmers added to my new truck Tom was very helpful and pleasant. When ever I have a problem with my truck tom always go above and beyond to make sure I’m satisfied. Tom was very helpful and pleasant. When ever I have a problem with my truck tom always go above and beyond to make sure I’m satisfied. More

by tljackson418 Verified Customer Verified Customer

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