Tom Vick
Tom Vick at South Oak Jeep Dodge Ram Chrysler

Tom Vick | Page 4

Service Advisor

South Oak Jeep Dodge Ram Chrysler

4550 W. Lincoln Hwy
Matteson, IL 60443

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91 Reviews
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91 Reviews

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91 Reviews of Tom Vick

March 04, 2019

Dealership Rating
Employee Rating

Happy customer Tom /jamie once again got me in and out , I got pick up on time and my vehicle was wash , thks keep the good work up guys , south oak rock More

by rnoel32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benck

Mar 07, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much!

March 04, 2019

Dealership Rating
Employee Rating

Awesome, Professional, Delivers as Promised My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car service More

by alshaw09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Booth, Leo Estrada, Ryan Ganser, Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Mar 04, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much Al! We love your comments and experience with us!

March 02, 2019

Dealership Rating
Employee Rating

A one service Best service i can ask for from a customer, thks too Jamie/Tom always make me feel appreciate, I been too other dealerships but south oak top all in q More

by rnoel32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benck

Mar 04, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much Rnoel! We appreciate working with you! Let us know when you are ready for your new truck!

March 01, 2019

Dealership Rating
Employee Rating

Good experience This is the best waiting area and facility I have ever visited..Nice TV and restrooms ..I was in and out in a very timely manner. More

by JEFFERYMAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks Jeffery!

February 26, 2019

Dealership Rating

replaced wiper blade 2 times got 1 set. I had to return to get my wiper blades replaced 2 times, they switched the blades from one side to the other like I wouldn't notice. and my seat bel More

by DON_BING35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 27, 2019

South Oak Jeep Dodge Ram Chrysler responded

Don - please contact our service department manager Jamie at 708-747-7950

February 25, 2019

Dealership Rating
Employee Rating

Quick and easy Brought car in for oil change and rotation. No issues car was done in about an hour. Service member reviewed car and there were no issues More

by eccici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Feb 27, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much!

February 25, 2019

Dealership Rating
Employee Rating

Polite courteous staff I've taken my JEEP here for service since I purchased 2 yrs ago. Oil changes are prompt despite a packed waiting room. Wait time is usually about an h More

by C. Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ross

Feb 27, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks C. We appreciate the feedback!

February 25, 2019

Dealership Rating
Employee Rating

Above and Beyond Tom was awesome. I know I cause alot of trouble since I have a Nissan, but this is where I purchased it and I trust them. Tom was straight up and went More

by Wilson1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks so much Wilson!

February 22, 2019

Dealership Rating
Employee Rating

Prompt and timely service I brought the vehicle in for the front end death wobble and so far the problem seems to be fixed. The person that serviced seemed to be knowledgea More

by jeffmaxey41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock

Feb 23, 2019

South Oak Jeep Dodge Ram Chrysler responded

Thanks Jeff!

February 22, 2019

Dealership Rating
Employee Rating

Return of vehicle I have too return my vehicle again for different reasons I originally brought it for now I have to miss work abt money it becomes very stressful to wa More

by rnoel32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 22, 2019

South Oak Jeep Dodge Ram Chrysler responded

We apologize Rnoel. When addressing issues, our service department is required to go through a step based process to identify issues. Sometimes, additional issues pop up or we think the issue is solved on step 1 and/or it takes a day or two to pop up again. We understand that is frustrating. We apologize.

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