Tom Vick | Page 4
Service Advisor
South Oak Jeep Dodge Ram Chrysler
4550 W. Lincoln Hwy
Matteson, IL 60443
91 Reviews
Write a Review91 Reviews of Tom Vick
March 04, 2019
Happy customer Tom /jamie once again got me in and out , I got pick up on time and my vehicle was wash , thks keep the good work up guys , south oak rock Tom /jamie once again got me in and out , I got pick up on time and my vehicle was wash , thks keep the good work up guys , south oak rock More
Other Employees Tagged: Jamie Benck
March 04, 2019
Awesome, Professional, Delivers as Promised My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car service My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car serviced at a dealership until NOW. I am an owner of 23 months and for the first tine in my life, I will only go to them, my dealer. Needless to say, I am a VERY satisfied customer. I love their professionalism, their accuracy, the level of information they provide, and their timeliness. I could not be happier. More
Other Employees Tagged: Robert Booth, Leo Estrada, Ryan Ganser, Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock
March 02, 2019
A one service Best service i can ask for from a customer, thks too Jamie/Tom always make me feel appreciate, I been too other dealerships but south oak top all in q Best service i can ask for from a customer, thks too Jamie/Tom always make me feel appreciate, I been too other dealerships but south oak top all in quality services, I will be purchasing my next truck they More
Other Employees Tagged: Jamie Benck
March 01, 2019
Good experience This is the best waiting area and facility I have ever visited..Nice TV and restrooms ..I was in and out in a very timely manner. This is the best waiting area and facility I have ever visited..Nice TV and restrooms ..I was in and out in a very timely manner. More
February 26, 2019
replaced wiper blade 2 times got 1 set. I had to return to get my wiper blades replaced 2 times, they switched the blades from one side to the other like I wouldn't notice. and my seat bel I had to return to get my wiper blades replaced 2 times, they switched the blades from one side to the other like I wouldn't notice. and my seat belt extender on the passenger side is missing, was there when I got an oil change but was gone after. I will be going someplace else to have work done on my ride. More
February 25, 2019
Quick and easy Brought car in for oil change and rotation. No issues car was done in about an hour. Service member reviewed car and there were no issues Brought car in for oil change and rotation. No issues car was done in about an hour. Service member reviewed car and there were no issues More
Other Employees Tagged: Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock
February 25, 2019
Polite courteous staff I've taken my JEEP here for service since I purchased 2 yrs ago. Oil changes are prompt despite a packed waiting room. Wait time is usually about an h I've taken my JEEP here for service since I purchased 2 yrs ago. Oil changes are prompt despite a packed waiting room. Wait time is usually about an hour. Only time I had to leave vehicle for 3 days was when issue more serious & time consuming had to be addressed. More
Other Employees Tagged: Kevin Ross
February 25, 2019
Above and Beyond Tom was awesome. I know I cause alot of trouble since I have a Nissan, but this is where I purchased it and I trust them. Tom was straight up and went Tom was awesome. I know I cause alot of trouble since I have a Nissan, but this is where I purchased it and I trust them. Tom was straight up and went out his way to secure my brakes from parts so that I can get them replaced. Thank you Tom and team. You guys rock!! More
February 22, 2019
Prompt and timely service I brought the vehicle in for the front end death wobble and so far the problem seems to be fixed. The person that serviced seemed to be knowledgea I brought the vehicle in for the front end death wobble and so far the problem seems to be fixed. The person that serviced seemed to be knowledgeable about the problem and although it's only been about a week I am happy with results and you all have gotten back on my good side, Thanks More
Other Employees Tagged: Jonathan Jeffries , Jamie Benck, Joe Bennish, Matt Ganser, Alexis Martinez, Rich Pitlock
February 22, 2019
Return of vehicle I have too return my vehicle again for different reasons I originally brought it for now I have to miss work abt money it becomes very stressful to wa I have too return my vehicle again for different reasons I originally brought it for now I have to miss work abt money it becomes very stressful to wait 7 days then have to return my vehicle for additional days More

