Tom West
Tom West at Boucher Hyundai of Janesville
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Tom West

Sales Manager

Boucher Hyundai of Janesville

2009 Milton Ave
Janesville, WI 53545

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4.4
41 Reviews

Dealership Experience

27 yrs, 4 mos

Industry Experience

39 yrs

Languages Spoken

English English

4.4

41 Reviews

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41 Reviews of Tom West

March 21, 2024

Dealership Rating
Employee Rating

Great experience working with Oneida and the amazing work she did with the purchase of my new car. Thank you and your team. More

by Jrmireles2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Boucher Hyundai of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

February 18, 2024

Dealership Rating
Employee Rating

The experience of buying my new car was seamless. Everyone was especially helpful and considerate. More

by Winhil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Sederstrom, Noel Jhocson , Megan Livingston

Feb 19, 2024

Boucher Hyundai of Janesville responded

Hi there, we are flattered by your kind words, and are thrilled to hear that your car buying experience was seamless! Please let us know if we can ever help you in the future.

November 01, 2023

Dealership Rating
Employee Rating

Oneida was wonderful. .great help explaining everything. Kept in contact with me throughout the process. Great job explaining the different functions of the vehicle. More

by pgclose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta , David Johnson, Megan Weinburger

Nov 02, 2023

Boucher Hyundai of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

October 12, 2023

Dealership Rating
Employee Rating

Always treated with professionalism by the staff. They seem very knowledgeable about issues related to my car. More

by BKRKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez , David Johnson, Demian Wright

Oct 27, 2023

Boucher Hyundai of Janesville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! If you're ever in need of more help, please let us know!

August 19, 2023

Dealership Rating
Employee Rating

The best customer service. Dave Johnson and the rest of the sales staff are awesome! More

by PETENOGAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta, Joe Valdez, Nick Perkins, Zack Sederstrom, Cayden Chapman , David Johnson, Megan Weinburger, Demian Wright

Aug 21, 2023

Boucher Hyundai of Janesville responded

Thank you so much for choosing Boucher Hyundai of Janesville! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 05, 2023

Dealership Rating
Employee Rating

We have taken our Sonata to the Dealer for every service that the vehicle has had. and will continue to do so for the life of it. The only problem we have had lately is that appointments are not easily made More

by RKHACKETT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta, Joe Valdez , David Johnson, Demian Wright

Aug 08, 2023

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 22, 2023

Dealership Rating
Employee Rating

Very good service, I even bought the car the same day after a quick test drive. More

by THEGREATJ03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta, Joe Valdez, Nick Perkins, Zack Sederstrom, Cayden Chapman , David Johnson, Megan Weinburger, Demian Wright

Jul 24, 2023

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 01, 2022

Dealership Rating
Employee Rating

7 weeks to replace a battery. 4 weeks in they said they had confirmed Interstate had the battery, 3 more weeks go by with no battery. Put in a ticket with Genesis, and 3 days late More

by nowak_chris83
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valdez , Marc Pietranton, Paul Walker, Demian Wright

Dec 05, 2022

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, Chris, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind calling us so that we can speak directly, we'd love to address your concerns in detail. Paul Walker, Service Manager 608-750-1200

April 24, 2022

Dealership Rating
Employee Rating

Usually you go into a dealership dreading the very second you make eye contact with a salesperson. Not in this case. Everything went very smooth and fast. Great experience. Will definitely be going back for More

by UJOE51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oneida Acosta , Megan Weinburger, Oneida was absolutely wonderful

Apr 25, 2022

Boucher Hyundai of Janesville responded

Thank you for the 5 stars!

March 25, 2022

Dealership Rating
Employee Rating

Charlie was fantastic to work with. He answered all of our questions and made us feel very comfortable with ordering our new Palisade. More

by MARIANNANELSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles West, Demian Wright

Mar 28, 2022

Boucher Hyundai of Janesville responded

Enjoy your new Palisade! Great choice! We're glad you chose us to assist!

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