Tommie Mercer | Page 3

Wow I can't say enough great things about this Kia service! I am military so therefore travel around and move quite a bit and have dealt with many service shops. This one by far has been the best over service! I am military so therefore travel around and move quite a bit and have dealt with many service shops. This one by far has been the best over the last 20 years. We're on our 4th Kia in the family now. Southside Kia has gone above and beyond many times. The waiting area is stocked with coffees, goodies, tv and very clean. I have utilized the complementary van service to run errands or have lunch while being serviced, all the drivers are friendly and courteous. The best part is the scheduling and I spend very little time waiting, everything is super efficient! BIG THANK YOU TO Reilly Sean Mickey and Tommy Mercer! Outstanding! More

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The Southside Kia Team is great! I’ve worked with service managers Anthony, Tommie, Carisa, and Riley; they are always courteous, professional, knowledgeable, and excellent communi I’ve worked with service managers Anthony, Tommie, Carisa, and Riley; they are always courteous, professional, knowledgeable, and excellent communicators. The service technicians are the best! My vehicles are well maintained. Thank you! More

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Tommie thanks to you and your team there at Southside Kia I appreciate you for your excellent service. I saw you were crowded but appreciated you squeezing me in. You delivered my car and provided the servic I appreciate you for your excellent service. I saw you were crowded but appreciated you squeezing me in. You delivered my car and provided the service updates in a way I really understood. You have great customer service and I feel safe knowing my car was serviced correctly. I’m a repeat customer and would recommend your service team location to anyone. The fact you worked on my non Kia car was a huge plus!! Happy holidays to you and yours!! More

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Tommie Mercer was my associate and he was amazing! Not only did he explain all the services I needed but he even made sure two factory recalls were taken care of. I've always been able to get an appoi Not only did he explain all the services I needed but he even made sure two factory recalls were taken care of. I've always been able to get an appointment in a timely manner. I live in Lithonia, GA but I love taking my car to Southside Kia for service. I plan my trips to visit friends around my car service. Thank you Southside Kia!!!! More

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I took my car in for service recently. Tommy Mercer oversaw the repair. He ordered the recall parts, contacted me when they arrived at the dealership, and asked me to set a service appoin Tommy Mercer oversaw the repair. He ordered the recall parts, contacted me when they arrived at the dealership, and asked me to set a service appointment. I work 12-hour days and required a Saturday appointment. This dealership offers this service and I was extremely grateful for it. I was in and out in less than one hour. Job well done, Southside KIA!! More

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I have taken my Kia Soul to Southside Kia for 5 years. Service is outstanding every time. Rilley has been in charge of my service the last 2 times. He does a great job. The guys in the shop do a great job Service is outstanding every time. Rilley has been in charge of my service the last 2 times. He does a great job. The guys in the shop do a great job. They work as a team with office. Rilley keeps me informed with what my car needs. The work is done in a timely fashion. The waiting area is neat. Everyone is busy doing their job. I appreciate the service I receive every time. Sincerely, P. Giddens More

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Y’all have a great service department and very secure service routers I enjoy working with but I have been there twice or a recall y’all ordered it the last time no one has called service routers I enjoy working with but I have been there twice or a recall y’all ordered it the last time no one has called More

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I love going to this dealership. They always are quick to serve and do a great job on my car. They are more than happy to call me or text me when my vehicle is ready so I don’t have They always are quick to serve and do a great job on my car. They are more than happy to call me or text me when my vehicle is ready so I don’t have to spend my day sitting at the dealership. More

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Anytime I visit Kia Southside I am greeted right away. Service is by far the best experience. Tommie is very helpful and gives a experience like no other dealership I've visited in the pass. Service is by far the best experience. Tommie is very helpful and gives a experience like no other dealership I've visited in the pass. More

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I had an oil change appointment and Bo Mercer and his team provided prompt, excellent service as usual. team provided prompt, excellent service as usual. More

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