Tommie Mercer | Page 3

The Southside Kia Team is great! I’ve worked with service managers Anthony, Tommie, Carisa, and Riley; they are always courteous, professional, knowledgeable, and excellent communi I’ve worked with service managers Anthony, Tommie, Carisa, and Riley; they are always courteous, professional, knowledgeable, and excellent communicators. The service technicians are the best! My vehicles are well maintained. Thank you! More

Report | Print

Tommie thanks to you and your team there at Southside Kia I appreciate you for your excellent service. I saw you were crowded but appreciated you squeezing me in. You delivered my car and provided the servic I appreciate you for your excellent service. I saw you were crowded but appreciated you squeezing me in. You delivered my car and provided the service updates in a way I really understood. You have great customer service and I feel safe knowing my car was serviced correctly. I’m a repeat customer and would recommend your service team location to anyone. The fact you worked on my non Kia car was a huge plus!! Happy holidays to you and yours!! More

Report | Print

Tommie Mercer was my associate and he was amazing! Not only did he explain all the services I needed but he even made sure two factory recalls were taken care of. I've always been able to get an appoi Not only did he explain all the services I needed but he even made sure two factory recalls were taken care of. I've always been able to get an appointment in a timely manner. I live in Lithonia, GA but I love taking my car to Southside Kia for service. I plan my trips to visit friends around my car service. Thank you Southside Kia!!!! More

Report | Print

I took my car in for service recently. Tommy Mercer oversaw the repair. He ordered the recall parts, contacted me when they arrived at the dealership, and asked me to set a service appoin Tommy Mercer oversaw the repair. He ordered the recall parts, contacted me when they arrived at the dealership, and asked me to set a service appointment. I work 12-hour days and required a Saturday appointment. This dealership offers this service and I was extremely grateful for it. I was in and out in less than one hour. Job well done, Southside KIA!! More

Report | Print

I have taken my Kia Soul to Southside Kia for 5 years. Service is outstanding every time. Rilley has been in charge of my service the last 2 times. He does a great job. The guys in the shop do a great job Service is outstanding every time. Rilley has been in charge of my service the last 2 times. He does a great job. The guys in the shop do a great job. They work as a team with office. Rilley keeps me informed with what my car needs. The work is done in a timely fashion. The waiting area is neat. Everyone is busy doing their job. I appreciate the service I receive every time. Sincerely, P. Giddens More

Report | Print

Y’all have a great service department and very secure service routers I enjoy working with but I have been there twice or a recall y’all ordered it the last time no one has called service routers I enjoy working with but I have been there twice or a recall y’all ordered it the last time no one has called More

Report | Print

I love going to this dealership. They always are quick to serve and do a great job on my car. They are more than happy to call me or text me when my vehicle is ready so I don’t have They always are quick to serve and do a great job on my car. They are more than happy to call me or text me when my vehicle is ready so I don’t have to spend my day sitting at the dealership. More

Report | Print

Anytime I visit Kia Southside I am greeted right away. Service is by far the best experience. Tommie is very helpful and gives a experience like no other dealership I've visited in the pass. Service is by far the best experience. Tommie is very helpful and gives a experience like no other dealership I've visited in the pass. More

Report | Print

I had an oil change appointment and Bo Mercer and his team provided prompt, excellent service as usual. team provided prompt, excellent service as usual. More

Report | Print

Bo Mercer in the service department is professional and friendly and kept me informed about what was going on with my car. I am very satisfied with my experience. friendly and kept me informed about what was going on with my car. I am very satisfied with my experience. More

Report | Print