Tommy Farruggio
Tommy Farruggio at Ferman Chevrolet - Tampa

Tommy Farruggio | Page 19

Customer Experience Manager

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

Contact Me
4.8
243 Reviews

Dealership Experience

22 yrs, 9 mos

Industry Experience

22 yrs, 9 mos

Specialties & Trainings

Corvette Manager

4.8

243 Reviews

Write a Review

243 Reviews of Tommy Farruggio

April 21, 2018

Dealership Rating

Very efficient and flexible. MARCKELL spotted the exact used vehicle that I needed And got the deal done in 2 days. No pressure, just kept pulling rabbits out of the hat. More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marckell Johnson , Pete Coley

Apr 23, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear that you had a great experience at the dealership and also working with Marckell and Pete. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 20, 2018

Dealership Rating
Employee Rating

Awesome Salesman, HORRIBLE SERVICE Vehicle was certified and inspected but radio did not work. Whoever inspected to the vehicle lied & simply checked off the box for inspection. Purchas More

by Marisela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brendan Rhea

Apr 23, 2018

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. Based on your rating you did not receive the level of service you excepted. I do apologize for that. I did speak with you and your vehicle was fixed and working properly. The dealership did everything to make the vehicle work property. I did offer you any assistance you needed. Again sorry for any inconvenience this may have cause you. Please contact me at your earliest convenience as I would like to discuss with you in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 17, 2018

Dealership Rating
Employee Rating

Simply the truth Very quick very fair will use again. They treat you with respect no matter your type of car or amount of business. I haven’t had anything major dive b More

by artan_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 14, 2018

Dealership Rating
Employee Rating

Awesome service!! Beautiful people!! We were in need of a car. I had.recently been in a car accident and our SUV was a total loss. We went to many dealerships that would not work with us. More

by Jojo Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobbi Matson

Apr 16, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Great to hear that you had a great experience working with Bobbi. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 09, 2018

Dealership Rating
Employee Rating

very good very patient and all of the staff where very helpful, great people.-did not know enough to rate service dept. Great top management treat you excellent More

by DROPTOPCHEVY
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mazin ”MAZ” Altuama, Zeyad "Z" Altuama, Robin-Mike Menden-Robert Crowley all 5 star

Apr 09, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 06, 2018

Dealership Rating
Employee Rating

Excellent Jorge and Pete were wonderful. We got the price we wanted for our vehicle plus a good interest rate on financing. Would recommend them to anyone More

by Ppwife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Coley, Jorge Ortiz Bournigal

Apr 09, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 25, 2018

Dealership Rating
Employee Rating

Great experience with a great price! My 8 yr old car was needing replacement and I was beginning the shopping experience. My fiance and I stopped at Ferman Chevy to just price, compare, a More

by Jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Christensen

Mar 26, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 22, 2018

Dealership Rating
Employee Rating

Excellent service No pressure Got exactly what I wanted There was no pressure Got the internet price Jorge Ortiz was quite attentive There was no haggling over vehicle or price. GOT A GAIR DEAL ON MY TRADE More

by Joenaz8447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Coley, Jorge Ortiz Bournigal

Mar 22, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Congratulation on you new purchase. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Dealership Rating
Employee Rating

Great experience Fantastic all the people I delt with were polite friendly and very knowledgeable. In 50 years of car buying, this was definitely the best! I would re More

by STICKY20_DANKATH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Auvil

Mar 20, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Dealership Rating
Employee Rating

New truck I have wanted a new truck for some time. When I started looking to see what they had Dave was very clear that what ever I did he just wanted to make s More

by W.BOGGS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Geiger, Robyn

Mar 19, 2018

Ferman Chevrolet - Tampa responded

Thank you Winfield for the 5 star rating and the for the nice comments. Glad everything worked out for you. . If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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