Tommy Farruggio
Tommy Farruggio at Ferman Chevrolet - Tampa
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Tommy Farruggio | Page 21

Customer Experience Manager

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

Contact Me
4.5
212 Reviews

Dealership Experience

20 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

Specialties & Trainings

Corvette Manager

4.5

212 Reviews

Write a Review

212 Reviews of Tommy Farruggio

October 13, 2016

Dealership Rating
Employee Rating

New Car buying experience with our Daughter These was our third Chevy purchase at Ferman. This time I was accompanying my daughter as she had selected the Chevy Tahoe LS. Mazin Altuama was a g More

by James Haake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mazin ”MAZ” Altuama

Oct 13, 2016

Ferman Chevrolet - Tampa responded

Thank you Jim for the great review. That was nice of you. It was my pleasure in helping your daughter with the purchase of her new vehicle. It was great meeting all of you. If there is ever something I may assist you or your daughter with at the dealership please don’t hesitate to contact me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Again thank you and also thank you for being part of the Ferman family. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

October 10, 2016

Dealership Rating
Employee Rating

Very supportive!! We are a local non-profit 501 (c) (3) organization who supports our American Heroes (Veterans, Military Service Members, First Responders, Blue, Silve More

by My Warrior's Place
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Doran

Oct 10, 2016

Ferman Chevrolet - Tampa responded

Thank you very much for the great review. it was our pleasure. Thank you for all your efforts in working towards such a great cause. The reason we can all sleep safe at night is all because we know that our men and women of the armed forces are risking their lives to protect us. The real thank you goes out to them. It was great meeting you today. Look forward in working with you in the future. If there's anything you need, please don't hesitate to contact me anytime. Tommy Farruggio Customer Experience Manager (813)623-2411 ext 4235 Thomas.farruggio@ferman.com

September 25, 2016

Dealership Rating
Employee Rating

Corvette 2017 Grand Sport The staff here are incredibly knowledgeable! My salesman, Tommy Farruggio, was a true professional in every way. Didn't oversell the product and ga More

by Merrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Day

Sep 26, 2016

Ferman Chevrolet - Tampa responded

Thank you guys for the great review and kind words.. That was very nice of you to say. It was my pleasure and an honor to be part of your new vehicle purchase. It truly is one of the best sports cars in the world. I'm so happy you love you new toy. If there is ever something I may assist you with at the dealership please don’t hesitate to either call or email anytime me so I may personally handle any of your future vehicle concerns and make sure your experience lives up to the standards we have set here at Ferman Chevrolet of Tampa. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

August 10, 2016

Dealership Rating
Employee Rating

2016 Camaro SS I want to start off by saying Corvette Tommy and Denny from the collision shop were stand up guys and they made my experience as trouble free has pos More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denny Hancock

Aug 12, 2016

Ferman Chevrolet - Tampa responded

David thank you for taking the time to write about your experience. It was my pleasure and Denny's as well to make everything 100% for you. Thank you also for your patients while it took to get everything resolved for you. It is wonderful to hear that our team at Ferman Chevrolet were able to provide you with the excellent experience we strive to provide all our guests. We look forward to working with you again in the future. Please don't hestitate to contact me if there is anything I can be of further assistance with in continuing to provide you with excellent service you have been provided with thus far. Tommy Farruggio, Guest Experience Manager, Office: (813) 623-2411 Ext. 4235, Direct: (813) 431-9256, email: thomas.farruggio@ferman.com

July 20, 2016

Dealership Rating
Employee Rating

Corvette Tommy is the only way to go for a new Corvette! It takes a lot for a customer from Boca to fly to Tampa to lease a new Corvette, but Corvette Tommy and Ferman Chevrolet make it worth it! Andy Pilgr More

by BocaCorvette2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 23, 2016

Ferman Chevrolet - Tampa responded

Thanks Alan. That was very nice of you to say. It was my pleasure and an honor to be part of your dream come true buddy. It truly is one of the best sports cars in the world. I'm so happy you love you new toy. If there is anything you need please don't hesitate to contact me anytime day or night. Have fun and drive safe, Save the Wave! Tommy

July 12, 2016

Dealership Rating
Employee Rating

Mazim Altuama Mazin is the best salesman ever. He helped me in everyway possible to get the truck that i wanted. My experience at Ferman Chevrolet was amazing. Than More

by Julio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mazin ”MAZ” Altuama

Jul 18, 2016

Ferman Chevrolet - Tampa responded

Congratulations on your new truck. At Ferman Chevrolet of Tampa , we strive for every sales and service guest to receive a VIP experience. Customer satisfaction is our number one goal Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256 Email: Thomas.farruggio@ferman.com

June 29, 2016

Dealership Rating
Employee Rating

Perfect! THANKS TO TOMMY FARRUGGIO AND HOWARD NARDIN FOR A PERFECT SERVICE EXPERIENCE! Highly recommend this dealership. Truck was ready sooner than promised More

by breakskeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Howard Nardin

Jun 30, 2016

Ferman Chevrolet - Tampa responded

"We would like to thank you for your recommendations and for this amazing review and experiences. Our team of professionals is dedicated to providing you and everyone else who visits Ferman Chevrolet of Tampa with only the best there is to offer.If there is anything I can assist you with at our dealership please don't hesitate to contact me directly at anytime. Safe travel. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256"

June 20, 2016

Dealership Rating
Employee Rating

My experience was great thanks to good customer service. I came to the service department for the 3rd time with an air conditioner that wasn't working. I had to pay $100 less than a year earlier. I really d More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Howard Nardin, Julian

Jun 23, 2016

Ferman Chevrolet - Tampa responded

Hi Sara, It was my pleasure to help you guys out. It was the least I could do for one of our loyal guests of the dealership. Thank you again for being a part of the Ferman family. If there is anything else I can assist you with in the future please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 25, 2016

Dealership Rating
Employee Rating

Poor Response I called the sales person, Adam Lutz who sold me the car. I had a question regarding the terms of the lease. I asked if we bought the car at the end More

by JOSEPH VILLADEMOROS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Lutz

May 26, 2016

Ferman Chevrolet - Tampa responded

Ferman Chevrolet of Tampa participates in the DealerRater Certified Dealer program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. This is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with our dealership. Thank you for taking the time to provide feedback and we hope to resolve this for you in a timely manner and you will be hearing from me ASAP. You can also contact me at (813) 623-2411 ext. 4235 or on my direct line at (813) 431-9256 Tommy Farruggio Guest Experience Manager Ferman Chevrolet of Tampa Office: (813) 623-2411 Ext. 4235 Cell: (813) 431-9256

May 27, 2016

Ferman Chevrolet - Tampa responded

Joseph it was nice speaking to you and Judith and it was my pleasure in helping to resolve your issues. On behalf of myself and the entire team at Ferman Chevrolet of Tampa we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Malibu in the future. Please don't hesitate to contact me directly to assist you in the future

May 15, 2016

Dealership Rating
Employee Rating

Corvette Stingray 2016 Love my 2016 Corvette Stingray, Brian Rabeau recommended Pete Coley as my sales associate and he was awesome, easy to talk with, did a fantastic job t More

by Fran's Stingray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pete Coley, Brian Rabeau

May 16, 2016

Ferman Chevrolet - Tampa responded

Thank you Fran for all the wonderful comments, they are much appreciated. We all work as a team to insure you get the best service at our dealership each and every time. Congratulation again on the purchased of your new Corvette. Please don't hesitate to contact me if there is anything you need. Tommy

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