Tommy Haynes | Page 12

This experience was wonderful. The staff did a great job accomodating the needs for a vehicle. I felt very welcomed and each person that I worked with did a fabulous job providing me with everything that I accomodating the needs for a vehicle. I felt very welcomed and each person that I worked with did a fabulous job providing me with everything that I needed to finalize the process. It definitely felt as if the entire staff was doing what they could to make sure that I left completely satisfied. More

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I am a repeat customer because of the great service and friendly staff. In 2003 I inquired about a used vehicle and now 2011 I returned because of the great service I experienced, as well and the prompt a friendly staff. In 2003 I inquired about a used vehicle and now 2011 I returned because of the great service I experienced, as well and the prompt and reliable staff that responded to my email. I believe services offered by your staff are professional and customer friendly. Thank you for your continued efforts to offer great service with a handshake. More

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The team at Wilde was awesome, especially Tommy Haynes. He helped us pinpoint exactly the vehicle we were seeking and then encouraged us to review several options to verify our initial reaction was what we He helped us pinpoint exactly the vehicle we were seeking and then encouraged us to review several options to verify our initial reaction was what we really wanted. Near the end of the process we considered pausing for a few days to generate a bit more cash but Tommy was able to come up with an excellent solution that did not cost us anymore $$ and allowed us to buy the vehicle the same day. Cheers to Tommy, surfer Joe and Mikhail for helping us have a smooth Wilde ride. More

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Tommy Haynes is a long tenured salesman who uses no pressure tactics. I spent 2 weeks on the internet and test driving cars at other dealships before stopping at Wilde. Tommy was the most knowledgeabl pressure tactics. I spent 2 weeks on the internet and test driving cars at other dealships before stopping at Wilde. Tommy was the most knowledgeable sales person I dealt with. I got a great value and appreciate Wilde's committment to customer service and speedy paperwork processing(kudos to Omar !). I definitely had a 5 star experience ! More

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The wife found Wilde Toyota on the Internet while doing a search for a newer model of the Toyota 4Runner for us! We owned a 2000 Certified 4Runner that we bought from another dealer! The 4Runner was an excel search for a newer model of the Toyota 4Runner for us! We owned a 2000 Certified 4Runner that we bought from another dealer! The 4Runner was an excellent vehicle for seven years! We are really partial to Toyota's! We did not care for The dealer we bought the 2000 4Runner from, and didn't like the way they did business, so we decided that we would not go back there! We found a 2008 Certified 4Runner at Wilde Toyota in Milwaukee on the Internet! We were in hopes of replacing the older model, and the wife called up and made an appointment with one of the sales reps for us to drive up and look at the vehicle last Saturday! We drove up on Saturday afternoon, 10/8/2011, from Kenosha, Wi to look at this vehicle! The Salesman that we were originally suppose to see was caught up on another sale at the time we got there, so Tommy Haynes jumped right in, made us comfortable, we filled him in on what was going on and why we were there, and this man went into action, and I do mean action! We have bought one used 1972 Volkswagen from a dealer in North Calorina, a brand spanking new 1980 Toyota SR5 longbed truck from a dealer in Alabama, two brand new Toyota SR5 small trucks, and one Toyota Tacoma SR5 from a dealer down in Waukegan, IL, and one brand new Toyota SR5 extra cab truck from a dealer in Northbrook, IL! Then our 4Runner from the Waukegan Dealer again! None of these dealers have even come close to the way we were treated at Wilde Toyota! Most all of those places, if you had to walk into the dealership the next day, the person that sold you your vehicle wouldn't know you from Adam! As soon as these people got our money they didn't want to have anything to do with us! Up until I met Tommy Haynes on Saturday, I have never met a dealership salesperson that I could say I liked, and I hated car salesmen in general almost as much as I do politicians but, Tommy Haynes has changed all of that for me! He is the first car salesman I can say I have ever really liked, and I enjoyed doing business with him! Before Tommy, when it came time to have to buy a new or used vehicle, I tried to avoid it like the dentist! Tommy brought the vehicle that we wanted to see out for us, gave us the keys and said have fun, meanwhile, he set up for someone to take our old 4Runner to check it out so they could give us a trade-in estimate, just in case we desided to trade it in! We were very impressed with the 2008 Certified! We drove it around the general area where Wilde is located, and then got it up on the Interstate and checked it out then, we drove around the Wilde neiborhood some more! We took turns driving it, so we could both make a good decision! We decided that we liked it and did want to buy it, if we could come to a good agreement on the price and the trade-in! It took Tommy a couple of times of talking to his sales manager but, he finally talked him into the terms that we wanted! They checked our credit, said we were good to go! The only snag was our fault because, we forgot to take the Title for the old 4Runner with us when we drove up to look! That's really all we had in mind, was to look! So we decided to drive back up on Monday evening to drop that off to them, and transfer the Title! Tommy said that he would be there waiting on us when we got there with that, and we would finish out our deal! He also told us that he would look around and try to find a sunshield for the back of the SUV, and see if he could find a bed mat to go in it, for us also! Tommy sent us into see Vicki Sylvester, that took care of all the paperwork, figures and getting all the signatures! Again, she was a super person and very organized! We got all the paperwork done up, and as soon as that was over, Tommy Haynes already had the old 4Runner backed up to the new 4Runner! We just removed all our belongings from the old and transferred them to the new! The new vehicle is absolutely great, we both love it already! We drove home in it on Saturday eveing! Wilde is closed on Sundays, and meanwhile, I realized that I had left one of my CD's in the CD player of the old 4Runner, and had also left a seatbelt shoulder cushion on the seatbelt! I called up to Tommy Haynes direct line and left a message on his voice mail about the CD and the cushion, and asked if he could try to find them for me! He did find them for me, and he even called me back to tell me he had found them, and that they would be waiting with him when we got there later that evening with the Title, and they were! I was so happy that I had not lost my CD! The minute we got to the dealership, we found Tommy at the front desk doing some other paperwork, and he stopped what he was doing, came over and called both of us by our names and talked a bit! Then, Tommy left and put the sunshield he found for the back of the SUV in the truck, and a smaller mat than what usually goes with the 4Runner but, that was all that he could find that was the right color, and I was very happy to get it! He is the only salesman that we have ever delt with, that went out of his way to do so much, for us. We got down to business, and meanwhile they had us set up to have the Premier Protection work done on the inside and outside of the SUV, and also to etch the windows with the anti-theft protection! While they did that we dropped off the Title on the old 4Runner and signed it over to Wilde! I picked up my CD and cushion on one of Tommy's trips through the show room! The two key fobs that lock and unlock the doors on the vehicle were not working, and it was just a dead battery issue! Tommy took them and put new batteries in them for us, and got them fixed up right away! Wilde Toyota is an experience, and that experience is an Excellent One! Everyone should have a Wilde Experience in their life at least one time! We will go back to Wilde Toyota any day to buy a new or used vehicle! We were both just super satisfied thanks to Tommy & Vicki! As long as Wilde Toyota keeps these kinds of people on their staff, they have nothing to worry about! More

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Tommy Haynes was such a big help for me when I decided to purchase my 2008 Scion TC from Wilde Toyota Scion. He has extensive product knowledge and you can definitely tell that he genuinely cared and has a d purchase my 2008 Scion TC from Wilde Toyota Scion. He has extensive product knowledge and you can definitely tell that he genuinely cared and has a deep compassion for his work. He never pressured me into buying the vehicle or anything else I might or might not have needed. I love when a salesman puts the customer in the drivers seat. I really enjoyed my time at Wilde Toyota and I will definitely bring my future family here to purchase all of their vehicles as well as my family and friends. I love Wilde Toyota and a special thank you to Tommy Haynes! :) More

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I enjoyed working with Tommy to find the right vehicle for my family's needs. His approach is very personable, informative yet understanding of my personal time and need to contemplate the purchase. I fo for my family's needs. His approach is very personable, informative yet understanding of my personal time and need to contemplate the purchase. I found the overall process positive but was disappointed in the pushing of extended warranties despite a couple of declines during the finalizing process with mikael. More

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I would have given a higher rating although the dealer was a little distracted with other customers. One that was there and another on the phone. The customer service was good but I witnessed/heard a co was a little distracted with other customers. One that was there and another on the phone. The customer service was good but I witnessed/heard a couple other dealers cursing which was fine but if I would have had my kids with me I would not have been as satisfied. This was just a little unprofessional. Overall, Tommy did a great job and I am satisfied with my purchase. Thank YOU! More

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Tommy went above and beyond the expectation in providing a very positive experience for my husband and me in purchasing a used car. A pleasant experience! a very positive experience for my husband and me in purchasing a used car. A pleasant experience! More

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I had been to several dealerships looking for a used car. With the prices of gasoline climbing I was in a hurry to get out of my SUV. But it was difficult to get used to the idea of driving a car. Mr Hayn With the prices of gasoline climbing I was in a hurry to get out of my SUV. But it was difficult to get used to the idea of driving a car. Mr Haynes deftly guided me through the vehicles, his vast knowledge of the various brands, pluses and minuses, left the sales people I had met at other dealerships looking like unschooled children. All the proffesionals at Wilde were terrific to deal with but Tommy Haynes must have cars in his blood. What a joy to work with. More

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