Tommy Luk
Tommy Luk at BMW of West Houston

Tommy Luk | Page 4

Professional Client Advocate

BMW of West Houston

20822 Katy Freeway
Katy, TX 77449

4.9
72 Reviews
4.9

72 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

31 yrs

Languages Spoken

Cantonese Cantonese

English English

View more languages

72 Reviews of Tommy Luk

August 03, 2024

Dealership Rating
Employee Rating

Great job by salesman Massine! Very attentive and stayed on top of the transaction thru the entire process. More

by Carterdm48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Massine

Aug 07, 2024

BMW of West Houston responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Have a great day!

May 27, 2024

Dealership Rating
Employee Rating

Dealer staff was friendly. Not the fastest but it was a Saturday, so I expected delays, but the team had lined everything up so that I was in and out within a couple hours. More

by ebrahimzadehparsa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lourdes Ymson

May 29, 2024

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 14, 2024

Dealership Rating
Employee Rating

Excellent dealer with quality employees who go above and beyond to make your experience a meaningful one. Great presentation and friendly staff. More

by OFD3840
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

BMW of West Houston responded

We are so happy to read such a great review about BMW of West Houston! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2024

Dealership Rating
Employee Rating

Great experience with a custom order lease. Dealership went out of their way when delays with production and other unforeseen events happened. More

by razorf15c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

BMW of West Houston responded

We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

May 09, 2024

Dealership Rating
Employee Rating

Everyone was very professional. Dealership was very friendly and customer orientatied. My salesperson Tommy yuk was awesome. More

by barbaraduncan04
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 10, 2024

BMW of West Houston responded

Hi Barbara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2024

Dealership Rating
Employee Rating

Friendly and professional service. Explains all deals in detail and makes any customer feel special. More

by Sean Burks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Carrigan, Lourdes Ymson

Apr 03, 2024

BMW of West Houston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

Dealership Rating
Employee Rating

Amazing service and appreciate Tommy’s help for my new IX. Will definitely recommend to my friends More

by Hank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

BMW of West Houston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2021

Dealership Rating
Employee Rating

This is my second vehicle purchase from BWM West, both times with Tommy. Fantastic experience all around! This time Alonso helped me learn about new features of my X3. I really appreciated the time he More

by Marissaarch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alonso Munozcano, Lourdes Ymson

April 15, 2021

Dealership Rating
Employee Rating

Great service and take care of business. Tommy was is a great salesman and will ask for him if I get another vehicle. Thank you, More

by Carlosenrique0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Le, Tommy

April 14, 2021

Dealership Rating
Employee Rating

Beautiful dealership-everything you need is here-new car, parts, service, comfortable environment, friendly & helpful people. Tommy Luk is knowledgeable and helpful in new sales. More

by Slongpre001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
4
...

Dealership Inventory (567 Vehicles)

used 2026 BMW X3 car, priced at $47,999
2026 BMW X3
used
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW 228 Gran Coupe car, priced at $37,902
2025 BMW 228 Gran Coupe
used
Brooklyn Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $107,750
2026 BMW X5
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $91,195
2026 BMW X5
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X7 car, priced at $93,350
2026 BMW X7
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car, priced at $56,635
2026 BMW 330
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive