Tommy Luk
Tommy Luk at BMW of West Houston

Tommy Luk | Page 4

Client Advisor

BMW of West Houston

20822 Katy Freeway
Katy, TX 77449

not yet
rated
37 Reviews
not yet
rated

37 Reviews

Write a Review

Dealership Experience

8 yrs, 11 mos

Industry Experience

15 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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37 Reviews of Tommy Luk

December 20, 2019

Dealership Rating
Employee Rating

Tommy and Alonso are the best!!!! This is X3 number 3. My second time working with Tommy Luk. Professional and knowledgeable. He found exactly what I was looking for and more!!! More

by raleuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alonso Munozcano

Mar 11, 2020

BMW of West Houston responded

Raleuf, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! We hope to be of service to you again in the future. Best wishes, BMW of West Houston

December 10, 2019

Dealership Rating
Employee Rating

Awesome Experience! Tommy and Alonso were fabulous! beat experience to date. Very patient and informative. I would definitely recommend this dealership for anyone looking More

by Lovely1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alonso Munozcano

Mar 11, 2020

BMW of West Houston responded

Lovely1, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 03, 2019

Dealership Rating
Employee Rating

Tommy Luk BMW West Houston I purchased a new 2019 X1 today and had the privilege of having Tommy Luk as my salesman. Tommy was extremely professional, and made the experience e More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2020

BMW of West Houston responded

Chris, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 30, 2019

Dealership Rating
Employee Rating

Awesome Experience & Service!! My BMW West Experience was AWESOME!! Tommy Luk & Alonzo provided GREAT customer service and answered all of my questions. They were patient and met al More

by c_powell80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alonso Munozcano

Mar 11, 2020

BMW of West Houston responded

C_powell80, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 26, 2019

Dealership Rating
Employee Rating

Great Experience at BMW West I am so glad I went to BMW of West Houston. Tommy Luk was my salesperson and he went above and beyond my expectations to get me the SUV I wanted for More

by joebra
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2020

BMW of West Houston responded

Joebra, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 21, 2019

Dealership Rating
Employee Rating

Best car buying experience! It was a pleasure doing business here. From test drive to trade in everything was seamless. Loved how knowledgeable Tommy Luk was about the car. Showe More

by Cruehman712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Taylor

Mar 11, 2020

BMW of West Houston responded

Cruehman712, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of West Houston!

November 21, 2019

Dealership Rating
Employee Rating

Awsome car buyng experience Tommy Tuk made this time car buying for me was an easy and no hiccups at all. Thanks Tommy for your experience, expertise. Thanks, Chau More

by tranc9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2020

BMW of West Houston responded

Tranc9, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! We are always more than happy to assist you if anything else comes up. Take care!

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