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Toney Richards

Overview Reviews (49) Inventory (135)

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Toney Richards

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

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4.7

49 Reviews

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

Overview Reviews (49) Inventory (135)

Dealership Experience

6 yrs, 11 mos

Industry Experience

23 yrs, 1 mo

Specialties & Trainings

I have over 17 years in the Auto Industry from Sales, Management etc.

4.7

49 Reviews

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49 Reviews of Toney Richards

August 29, 2025

Dealership Rating

Employee Rating

Very fast work on the car and got everything done that was needed. Was a simple oil change. was needed. Was a simple oil change. More

by anttav0110

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

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July 25, 2025

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Employee Rating

Tyler was a competent and friendly salesman who was not pushy and actually pleasant to work with. He took the time to explain things during and after the whole process. pushy and actually pleasant to work with. He took the time to explain things during and after the whole process. More

by robgx6

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz

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July 20, 2025

Dealership Rating

Employee Rating

completely satisfied with your recent visit. Great customer service. Thank you for all that you did for my car. Great customer service. Thank you for all that you did for my car. More

by RITADEWS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

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Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 18, 2025

Dealership Rating

Employee Rating

Very good work on all repair on check items that require repairs will not take this again repairs will not take this again More

by bosn392

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 20, 2025

Dealership Rating

Employee Rating

I was told the inspection was free. I paid $20 for it. I would have like more transparency. I like having an appointment. I paid $20 for it. I would have like more transparency. I like having an appointment. More

by winzerleah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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May 13, 2025

Dealership Rating

Employee Rating

Friendly, knowledgeable. Any time we've brought our car in for service they were quick to get things done Any time we've brought our car in for service they were quick to get things done More

by dmloud

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

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May 16, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2025

Dealership Rating

Employee Rating

Good service ,please give out water for us when waiting on service to be done on service to be done More

by ellamfields3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 25, 2025

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Employee Rating

The dealership his been more than helpful services have been excellent I may decide in the next month to purchase another vehicle from them if the price is right been excellent I may decide in the next month to purchase another vehicle from them if the price is right More

by DIVINEONE2008

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

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April 20, 2025

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Employee Rating

Very professional well put together team who. Know they're are doing clean working areas. Know they're are doing clean working areas. More

by OMARCURTIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago

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April 06, 2025

Dealership Rating

Employee Rating

My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago

Report | Print

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