Tony Alcantar
Tony Alcantar at INFINITI of ONTARIO

Tony Alcantar

Service Manager

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

Contact Me
4.7
66 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.7

66 Reviews

Write a Review

66 Reviews of Tony Alcantar

August 29, 2025

Dealership Rating
Employee Rating

Tony and Jocelyn, staff are professional and will do their best to make things right! Had the recall notice for my QX50 while it was in their care for transmission service. They notified me there was a More

by kmatsumoto1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joselyn Santos, Miki Takasaki

Sep 11, 2025

INFINITI of ONTARIO responded

Hi Ko, Thank you so much for the kind words! We're glad Tony, Joselyn, and the team could help get your QX50 back in top shape. It means a lot to hear you’re happy with the service. We’re always here to help! Regards, Andrew A.

August 03, 2025

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Employee Rating

Jorge Aragon was great! He helped us purchase a newer vehicle for our family. He was really friendly and helped us negotiate a great deal. More

by nrseteresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aragon, John Yarber

Aug 05, 2025

INFINITI of ONTARIO responded

Thank you for your 5 stars post and kind words about Jorge. I will be sure to share your post with Jorge, and I know how much he will appreciate it... Thank you again, Cordy Cerami

July 18, 2025

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Employee Rating

I love the dealership it's a great place I would tell all my friends about it More

by Ed
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2025

INFINITI of ONTARIO responded

Ed, Thank you for the kind comments, 5 stars post and referrals. Our entire team always loves a great 5 star post... Thank you again, Cordy Cerami

June 24, 2025

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Olivia has been my go to Service Advisor for the past 5yrs I've been bringing my vehicle for Service. She's awesome and the environment is very welcoming, relaxing & clean. Thank you Olivia and mgmt team More

by amotherslove1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olivia Leon, Mike Longridge

Jun 25, 2025

INFINITI of ONTARIO responded

Thank you for the kind posts, our entire team loves all the kind words... Thank you again, Cordy Cerami

May 08, 2025

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Employee Rating

Jorge was just great ! Friendly, helpful, patient, and spent a lot of time explaining and setting up our new car. More

by rlccmc2
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aragon, Mike Longridge

May 10, 2025

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars and the kind accolades about your purchase experience. I will be sure to share your kind words with Jorge and I know how grateful he will be... Thank you again, Cordy Cerami

March 07, 2025

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Employee Rating

Great experience by the service department. Always accomodate to my schedule . Shout out to that foo Tony !! More

by rafhuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

INFINITI of ONTARIO responded

Hello, Thank you for the 5 stars and shouting out Tony. See you next time. Regards, Andrew A.

February 21, 2025

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Employee Rating

I was charged for oil changes when I had contract. When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my con More

by momkoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brooke Ranger , TJ Boldt, Saul Lopez

Feb 27, 2025

INFINITI of ONTARIO responded

Mary, Please forgive the oversight on our part. I'm glad to hear that Tony was able to correct the issue. However, I understand TJ is working on your other concern and you should be hearing from him shortly. All the best, Cordy Cerami

December 29, 2024

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Once again Infiniti of Ontario never fails to deliver the best of the best! They are honest, caring, and I never have to worry that what ever has to be done will be done! Never worry that they will try to More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2025

INFINITI of ONTARIO responded

G, Thank you for the 20 plus years of continued support and for always being supportive to the entire team. We are wishing you a blessed and healthy new year and we always look forward to your next visit. Your loving son, Cordy Cerami

August 15, 2024

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This is absolutely the best dealership ever! ! Everyone is professional, courteous, knowledgeable and customer oriented. I would never go anywhere else. More

by suehermanrn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 23, 2024

INFINITI of ONTARIO responded

Sue, Thank you as always, your kindness and friendship is cherished by all... See you soon, Cordy Cerami

August 14, 2024

Dealership Rating
Employee Rating

Can not say enough about how GREAT this dealership is! Had a problem show up, and they immediately got my car in and took care of it. I live in the desert and with the heat here, any thing can become an More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cordy Cerami, Andrew Attalla, Olivia Leon , Denia, receptionist, Dave

Aug 16, 2024

INFINITI of ONTARIO responded

G, You are the BOMB! Thank you as always for your incredible kindness and years of friendship. The entire staff always looks forward to being able to serve you. Until next time, Cordy

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