Tony Burkhalter
Tony Burkhalter at Mullinax Buick GMC

Tony Burkhalter | Page 5

Service Advisor

Mullinax Buick GMC

833 Eastern Blvd
Montgomery, AL 36117

Contact Me
4.6
154 Reviews
4.6

154 Reviews

Write a Review

154 Reviews of Tony Burkhalter

January 18, 2024

Dealership Rating
Employee Rating

I have always loved Cadillac but not happy that Mullinax won’t stand behind Cadillac warranty. Not fair More

by osafoevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Mullinax Buick GMC responded

Thank you for your feedback, Osafoevans. We're sorry to hear about your concerns regarding the warranty. It's important for us that our customers feel supported and satisfied with their experience. We'll take your comments into consideration as we continuously strive to improve our service and customer care.

January 17, 2024

Dealership Rating
Employee Rating

They do the bare minimum when servicing your vehicle. I needed my tires rotated but they didn’t even recommend or check it. More

by MISSVEE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Mullinax Buick GMC responded

Thank you for sharing your feedback. We apologize if our service did not meet your expectations, particularly regarding tire rotation. Your comments help us identify areas for improvement, and we will address this to ensure a more thorough and proactive approach in our service department. We appreciate your input as it helps us enhance our customer experience.

January 17, 2024

Dealership Rating
Employee Rating

Customer friendly with good service! Diagnostic accuracy cost me some cash I wasn’t looking to spend at the time, but generally okay. More

by CWOODLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Mullinax Buick GMC responded

Thank you for your review. We're glad to hear that you found our team customer-friendly and our service good. We understand that unexpected costs can be a concern, and we appreciate your understanding in this matter. Your feedback is valuable to us, and we aim to ensure a transparent and satisfactory experience for all our customers.

January 17, 2024

Dealership Rating
Employee Rating

Dealership is very professional and helpful in helping clients with vehicle updates and repairs of vehicle More

by CALVINSANDERS576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saadiq Shakur, Jennifer Jackson , Triona Carter, Lea Freeman, Christopher Jackson, Yenny Ramirez, Christopher Smith

Jan 17, 2024

Mullinax Buick GMC responded

Thank you for your feedback, Calvin. It's wonderful to hear that you've found our team professional and helpful with vehicle updates and repairs. We're committed to providing top-quality service and support to all our clients.

January 17, 2024

Dealership Rating
Employee Rating

The dealership does good very good job in a timely manner very time I visited facility. More

by ITSJUSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mullinax Buick GMC responded

Thank you for your positive feedback. It's great to hear that you've consistently experienced timely and efficient service with us. We appreciate your continued trust and look forward to your next visit!

January 16, 2024

Dealership Rating
Employee Rating

Great customer service, honesty, great rates, great environment and everyone is very friendly and courteous. More

by RALPHMB40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lamont Johnson , Chris Blackwell, Gary Cooper

Jan 17, 2024

Mullinax Buick GMC responded

Thank you, Ralph! We're thrilled to hear about your positive experience with our customer service, honesty, and friendly environment. It's wonderful to know that our team's efforts in providing great rates and courtesy made a lasting impression.

January 16, 2024

Dealership Rating
Employee Rating

Been brining my car here since the beginning. Always a pleasure working with the staff. Mr. Tony is always helpful and friendly. More

by GENELLEM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mullinax Buick GMC responded

Thank you for your loyalty and feedback! It's wonderful to hear that your experiences with us have consistently been pleasurable and that Mr. Tony has been particularly helpful and friendly. We truly appreciate your continued trust in our staff and service.

January 16, 2024

Dealership Rating
Employee Rating

The staff at Mullinax Buick GMC was very helpful. My salesperson Chris Tucker made my purchase very easy going. He listened to what I was most interested and needing for my choice of vehicle. I appre More

by LASHANNON.AXEL17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saadiq Shakur, Freddy Vargas , Christian Tucker

Jan 17, 2024

Mullinax Buick GMC responded

Thank you for your review! We're delighted to hear that Chris Tucker and the rest of our staff at Mullinax Buick GMC made your purchase experience easy and attentive to your needs. It's great to know that our commitment to communication and satisfaction stood out to you. Your appreciation for the updates and accessibility is much valued, and we're glad to have ensured your satisfaction.

January 16, 2024

Dealership Rating
Employee Rating

I have had nothing but great experiences with this dealership. The staff is great and I will continue to purchase my vehicles, as well as use the service department. Coop is a great salesman who I wou More

by KRPATTERSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saadiq Shakur, Lamont Johnson, Freddy Vargas , Gary Cooper, Chris Sandefur, Christopher Smith

Jan 19, 2024

Mullinax Buick GMC responded

You're welcome! It's wonderful to hear that you've had great experiences with Mullinax Buick GMC Cadillac dealership and that you're satisfied with their staff and service department. Recommending Coop as a great salesman is also valuable feedback. If you have any more questions or if there's anything else you'd like to share about your experiences, feel free to let me know.

January 16, 2024

Dealership Rating
Employee Rating

The service was great and went in for a oil change and tire rotation. Had good customer service and timely. My car was washed after completing the service. Thank you Tony!! More

by HENR45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Mullinax Buick GMC responded

That sounds like a fantastic experience! Getting an oil change and tire rotation with good customer service and a timely process is always a plus. It's also a nice touch that your car was washed after the service. Thanking Tony for his excellent service is a thoughtful gesture. If you have any more feedback or if there's anything else you'd like to share about your visit, please feel free to let me know.

...
5
...

Dealership Inventory (197 Vehicles)

new 2025 GMC Sierra 2500 car, priced at $74,274
2025 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $48,335
2026 Buick Envision
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Buick Envista car, priced at $26,270
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 GMC Yukon car, priced at $79,055
2026 GMC Yukon
new
Onyx Black exterior
Automatic
Rear-wheel Drive
new 2026 Buick Envista car, priced at $26,270
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Buick Envista car, priced at $27,500
2026 Buick Envista
new
Ocean Blue Metallic exterior
Automatic
Front-wheel Drive