Tony Cantu
Tony Cantu at Palmetto57 Volkswagen

Tony Cantu

BDC Director

Palmetto57 Volkswagen

16825 NW 57th Ave
Miami Gardens, FL 33055

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4.3
24 Reviews

Dealership Experience

15 yrs, 11 mos

Industry Experience

16 yrs, 10 mos

4.3

24 Reviews

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24 Reviews of Tony Cantu

February 25, 2026

Dealership Rating
Employee Rating

I spoke with the dealership up to 15 minutes before my arrival and they assure me they had the 60 month, zero interest special on. When I arrive they said the special ended a month ago. Also the price s More

by maxine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: F&I Manager

Mar 13, 2026

Palmetto57 Volkswagen responded

Maxine, I'm truly sorry to hear about your frustrating experience with us. We certainly don't ever intend to mislead our valued customers, and it's concerning to see how you've interpreted the situation. If possible, we would appreciate the chance to assist you in any way we can or at least hear more details so I can investigate this issue further. Please don't hesitate to reach out to me. Thank you, Jorge Lopez - General Sales Manager - (786) 396-1572

January 30, 2026

Dealership Rating
Employee Rating

Efficient, Extremely Helpful! The follow up was amazing. They fixed my concerns and affordable. Will recommend. More

by EVELIOCLARO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Sanchez

Feb 02, 2026

Palmetto57 Volkswagen responded

Thank you for the glowing review of our team! We appreciate your recommendation and hope you will consider Palmetto57 Volkswagen Service Center in the future.

January 13, 2026

Dealership Rating
Employee Rating

Perfect, excellently and good services. Good jfjfjjdjdjjddjjddjjdjdjjdjdjdd djjdjd djjd I’d d. D d d d d d. D d More

by YOSOYJESSICA100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yassel

Jan 13, 2026

Palmetto57 Volkswagen responded

Thank you for sharing your feedback about our team! We hope to welcome you back to Palmetto57 Volkswagen for all of your future auto needs. Take care!

January 12, 2026

Dealership Rating
Employee Rating

Excellent service,efficient and fast. The people were very nice and helpful to get everything ready. More

by Edgardo Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Palmetto57 Volkswagen responded

Edgardo, thanks for the kind words for our Palmetto57 Volkswagen team. See you next time!

January 10, 2026

Dealership Rating
Employee Rating

Great vehicle for the price. We are very pleased with our purchase and thanks to those involved. More

by AJWATSON08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2026

Palmetto57 Volkswagen responded

Thank you for the great review. We look forward to seeing you again at Palmetto57 Volkswagen!

January 08, 2026

Dealership Rating
Employee Rating

Great location, excellent professionalism, the customer service and its management by Roly is just superb. Thanks! More

by martelz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Palmetto57 Volkswagen responded

We are thrilled to hear that Roly and our team impressed you with their professionalism at Palmetto57 Volkswagen. Thank you for your business!

December 22, 2025

Dealership Rating
Employee Rating

I booked an appointment online, I arrived, and it all went smoothly. That never happens nowadays. I'm pleased with the customer service of the service department. More

by burleygig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Sanchez, Amy Palacios

Dec 23, 2025

Palmetto57 Volkswagen responded

We love hearing feedback like this! Thank you for choosing Palmetto57 Volkswagen, and for sharing your support for our team. See you next time!

December 22, 2025

Dealership Rating
Employee Rating

The process was way too long. The salesman would disappear for a long time. They just never came back to check on us. SMH. More

by Michshelllp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 22, 2025

Palmetto57 Volkswagen responded

Thank you for taking the time to leave your review. I want to clarify that I am currently on vacation and was not in the store at the time of your visit, nor was I the person who assisted you. I will be returning to the store on December 26. I would be more than happy to assist you personally once I’m back. In the meantime, please feel free to reach out to me directly at acantu@palmetto57.com, and I’ll make sure your concerns are addressed. I do apologize if the salesperson you were working with was unavailable or stepped away unexpectedly. However, I do feel it’s important to note that tagging an employee in a negative review when they were not involved and not present may not accurately reflect the situation. If you’d like to discuss this further, I encourage you to contact me directly so we can resolve this properly.

December 16, 2025

Dealership Rating
Employee Rating

Buen servicio,puntualidad y calidad en el servicio . Personal muy amable .y respetuoso.Volveria siempre More

by tsunnyisles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Palmetto57 Volkswagen responded

Estamos muy contentos de saber que tuvo una experiencia positiva con nuestro equipo aquí en Palmetto57 Volkswagen. Gracias por compartir su apoyo!

December 03, 2025

Dealership Rating
Employee Rating

It was a great experience. The salesman was very helpful and courteous. Would definitely recommend. More

by momartinez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Palmetto57 Volkswagen responded

Thank you for leaving Palmetto57 Volkswagen your positive feedback!

1

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