Tony DiGuiseppe
Tony DiGuiseppe at Sarant Cadillac

Tony DiGuiseppe | Page 37

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.5
484 Reviews
4.5

484 Reviews

Write a Review

484 Reviews of Tony DiGuiseppe

September 22, 2021

Dealership Rating
Employee Rating

Damage my door panel when performing work and left my seat fool of grease verry unprofecional More

by HOMESOLUTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 24, 2021

Sarant Cadillac responded

Our team appreciates your feedback about your experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to work with you to make this up to you. Please give Tony Vicente, our Service Manager, a call at 516-473-0925 when you have a moment. We are thankful for your business with us and look forward to speaking with you shortly.

September 18, 2021

Dealership Rating
Employee Rating

Had a recall on my 2020 CT5 which was taken care of within a hour or arriving at the service department More

by gregbar11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Sarant Cadillac responded

Thank you for your rating! We are happy to hear that our team was able to address the recall issue in a very efficient and timely manner. Let us know if there is anything else we can do for you.

September 16, 2021

Dealership Rating
Employee Rating

Professional caring personnel who quickly diagnosed the problem with my XT4 Cadillac. Very satisfied with the results. Not only was the problem solved, the car was cleaner than when I brought it in. It loo More

by JANICEGLASSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Sarant Cadillac responded

Thank you for your review! We are glad to hear that you had a great experience with our team! Please let us know if there's anything else we can do for you!

September 15, 2021

Dealership Rating
Employee Rating

Service and person el were excellent from beginning to end. Me hanic did an excellent job working in my caddi. More

by bill222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta , Maurice Pereira

Sep 16, 2021

Sarant Cadillac responded

Thank you very much for your feedback! We strive for high quality customer service and we are happy to hear that our team delivered! We hope to work with you again in the future!

September 15, 2021

Dealership Rating
Employee Rating

The main issue is that the vehicle is always delivered unwashed. With Mercedes, BMW & Porsche, my vehicles are ready washed and vacuumed. When appealing a higher priced car to a client, these should be st More

by The Beast
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 16, 2021

Sarant Cadillac responded

Thank you for letting us know about your service experience. We are disappointed to learn that you left us feeling less than satisfied with the presentation with your vehicle. We appreciate your feedback as it allows us to pinpoint areas for improvement in our dealership towards complete customer satisfaction. We’d like to make this right with you, so please, when you have a moment, give our Service Manager, Tony Vincente, a call at 516-473-0925. We value your business with us and look forward to the opportunity to show our appreciation.

September 15, 2021

Dealership Rating
Employee Rating

Anthony and the service team were great, there is a comfortable waiting area and quick servicing. More

by GOLDYJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta , Maurice Pereira

Sep 16, 2021

Sarant Cadillac responded

Thank you for your feedback! We are happy to hear that our team met your expectations and that you were comfortable while we were servicing your vehicle! We hope to work with you again in the future!

September 12, 2021

Dealership Rating
Employee Rating

Thanks to the dealership for all their help in getting my car back on the road. They were quick and efficient, and courteous, and in won’t be forgotten. THANK YOU. Ms. Wilson 😃😃 More

by ladyjay11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Sarant Cadillac responded

We are happy to hear we were able to get you taken care of!

September 08, 2021

Dealership Rating
Employee Rating

From the moment I entered the service department at Sarant I was treated like I was family. I would like to give praise to service consultant Mr. Anthony Diguiseppe who addressed all my needs, and a More

by Supernovadals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Sarant Cadillac responded

Thank you for taking the time to leave your kind words about our dealership! It is amazing to hear how well Anthony Disguiseppe addressed your needs and took care of you. We are very proud of our team and love to hear shout outs like this. We sincerely value your business with us and look forward to taking care of you in the future. -Your Sarant Cadillac Team.

September 06, 2021

Dealership Rating
Employee Rating

Fantastic service, very accommodating, while vehicle is in service service advisor keeps you updated on progress. Would recommend service or sales to family and friends More

by JDVETTE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Sarant Cadillac responded

We really appreciate the recommendations!

September 03, 2021

Dealership Rating
Employee Rating

When I drive into the Service area, I'm always greeted by first name by Tony. He insures that at every visit my Escalade ESV is checked from bumper to bumper for anything that it may need. More

by SS454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Sarant Cadillac responded

Thank you for taking the time to leave your kind review! It is fantastic to hear that Tony has provided such professional and thorough service when you come to see us. We will continue to provide this top-tier level of service. We value your business and look forward to seeing you again! -Your Sarant Cadillac team.

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