Tony DiGuiseppe
Tony DiGuiseppe at Sarant Cadillac

Tony DiGuiseppe | Page 36

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.5
479 Reviews
4.5

479 Reviews

Write a Review

479 Reviews of Tony DiGuiseppe

October 14, 2021

Dealership Rating
Employee Rating

Tony DiGuiseppe was friendly, knowledgeable, and competent. Fixed my brake problem. All staff very friendly. Waiting area comfortable. More

by connie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta , Maurice Pereira

Oct 18, 2021

Sarant Cadillac responded

Thank you for the kind words! We are delighted to hear that Tony and our team gave you a great experience! Please come back and see us again soon!

October 14, 2021

Dealership Rating
Employee Rating

Great job. Always on top of the problem. Gentlemanly staff. Very clean. Always concerned and thoughtful. More

by alexjanow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

Oct 18, 2021

Sarant Cadillac responded

Thank you for letting us know how we are doing! We are delighted to hear that you had a great experience with our team. Come back and see us again soon!

September 30, 2021

Dealership Rating
Employee Rating

Tony D there is a is a good friend we first met when he was working at Atlantic Cadillac I followed him because he service my vehicle for eight years and took good care of me and now I’m with him again More

by RICHARDWENDELLJOHNSON
Customer Service
Recommend Dealer
Yes
Oct 04, 2021

Sarant Cadillac responded

Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the service Tony and the rest of our team did. We hope to be of service to you again soon!

September 27, 2021

Dealership Rating
Employee Rating

From check-in to the completion of my service work everything was great. It was a real pleasure to work with Tony DiGuiseppe. More

by CARL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2021

Sarant Cadillac responded

Thank you, Carl, for letting us know about your time with our service team. Please let us know if there is anything else we can do to help you.

September 26, 2021

Dealership Rating
Employee Rating

They go above and beyond with service. Nice to deal with long term employees. Friendly atmosphere. More

by Sad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

Sep 28, 2021

Sarant Cadillac responded

We appreciate the kind words!

September 22, 2021

Dealership Rating
Employee Rating

Damage my door panel when performing work and left my seat fool of grease verry unprofecional More

by HOMESOLUTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 24, 2021

Sarant Cadillac responded

Our team appreciates your feedback about your experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to work with you to make this up to you. Please give Tony Vicente, our Service Manager, a call at 516-473-0925 when you have a moment. We are thankful for your business with us and look forward to speaking with you shortly.

September 18, 2021

Dealership Rating
Employee Rating

Had a recall on my 2020 CT5 which was taken care of within a hour or arriving at the service department More

by gregbar11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Sarant Cadillac responded

Thank you for your rating! We are happy to hear that our team was able to address the recall issue in a very efficient and timely manner. Let us know if there is anything else we can do for you.

September 16, 2021

Dealership Rating
Employee Rating

Professional caring personnel who quickly diagnosed the problem with my XT4 Cadillac. Very satisfied with the results. Not only was the problem solved, the car was cleaner than when I brought it in. It loo More

by JANICEGLASSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Sarant Cadillac responded

Thank you for your review! We are glad to hear that you had a great experience with our team! Please let us know if there's anything else we can do for you!

September 15, 2021

Dealership Rating
Employee Rating

Service and person el were excellent from beginning to end. Me hanic did an excellent job working in my caddi. More

by bill222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta , Maurice Pereira

Sep 16, 2021

Sarant Cadillac responded

Thank you very much for your feedback! We strive for high quality customer service and we are happy to hear that our team delivered! We hope to work with you again in the future!

September 15, 2021

Dealership Rating
Employee Rating

The main issue is that the vehicle is always delivered unwashed. With Mercedes, BMW & Porsche, my vehicles are ready washed and vacuumed. When appealing a higher priced car to a client, these should be st More

by The Beast
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 16, 2021

Sarant Cadillac responded

Thank you for letting us know about your service experience. We are disappointed to learn that you left us feeling less than satisfied with the presentation with your vehicle. We appreciate your feedback as it allows us to pinpoint areas for improvement in our dealership towards complete customer satisfaction. We’d like to make this right with you, so please, when you have a moment, give our Service Manager, Tony Vincente, a call at 516-473-0925. We value your business with us and look forward to the opportunity to show our appreciation.

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