Tony Emmerich | Page 46

Friendly and easy purchase David answered the questions I had in a friendly and service orientated manner. The entire buying experience was very painless. I would purchase from David answered the questions I had in a friendly and service orientated manner. The entire buying experience was very painless. I would purchase from Luther GMC in the future. More

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Thank you Great service and wonderful experience . Thank you for the new truck. I would recommend this dealership and staff to anyone. Richard Medley is great t Great service and wonderful experience . Thank you for the new truck. I would recommend this dealership and staff to anyone. Richard Medley is great to deal with More

by JBKB1996 Verified Customer Verified Customer

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Great New Enclave, poor attention to detail upon delivery My name is Brad & I am Sylvia's son, I am writing this review for her... since she is hard of hearing I was a big part in helping her with the buying My name is Brad & I am Sylvia's son, I am writing this review for her... since she is hard of hearing I was a big part in helping her with the buying process. The whole process went relatively smoothly & was treated fairly on the price given for the trade ins. Treated well on the deal overall. When it came to the delivery of the new vehicle, when walking around it the Enclave was not cleaned very well at all for delivery. There was water spots all over the whole vehicle, like it wasn't wiped down at all after it was ran through the wash. There were also some smudges on the paint of the back hatch, which appeared to be grease or adhesive of some kind. there was also a scuff/scratch on the back bumper that was about 1/4" wide & maybe 1.5" - 2" long. The vehicle was then sent back to be re-cleaned & have the scratch taken care of, when it came back up it was cleaner, but, the scratch still was not taken care of completely, as it was still visible. After it was mentioned by Troy, that the bumper cover may have to be removed & repainted to take care of the scratch, it was decided that the scratch would be addressed on Friday afternoon when the all weather floor mats came in that were ordered. On the way home noticed that even the center of the windshield was still dusty/dirty, just like someone sat in the car & wiped the windshield on both sides. My Mom loves her new Enclave, but, neither one of us were very impressed with the initial presentation of it. In my opinion, the easiest thing to do on any new vehicle is make sure its is clean & ready for the new owner. That part fell short on this delivery. More

by slee1106 Verified Customer Verified Customer

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Great place to buy a vehicle We have purchased both used and new vehicles at Luther GMC. Fantastic service and good deal on the used vehicle. We will be back when our son needs a We have purchased both used and new vehicles at Luther GMC. Fantastic service and good deal on the used vehicle. We will be back when our son needs a vehicle next year. More

by dmta Verified Customer Verified Customer

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It was nice day Thank you Wayne u r very respectfully person,lin in service great help and Robin helped too .thank u Paul for helping . Joe in finance very nice Mos Thank you Wayne u r very respectfully person,lin in service great help and Robin helped too .thank u Paul for helping . Joe in finance very nice Mostly thank you Wayne 👍 More

by maryvolochenko Verified Customer Verified Customer

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First lease experience I just leased my first vehicle. Andrew was very good in explaining leases and then answering all of my questions. After the decision had been made, I just leased my first vehicle. Andrew was very good in explaining leases and then answering all of my questions. After the decision had been made, the process was very smooth and organized! More

by BKOPP13 Verified Customer Verified Customer

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successfully purchased a new Sierra pickup. Very satisfied with the transaction. This was the 4th GMC truck we have purchased. We did indicate our desire get a service appointment with less lead Very satisfied with the transaction. This was the 4th GMC truck we have purchased. We did indicate our desire get a service appointment with less lead time as my last oil change appointment was 8 days. It was explained that Luther did not have space for a dedicated oil change area. We understand that this is not a problem created by the sales department. More

by HDANIE9769 Verified Customer Verified Customer

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Honesry Andrew, our sales guide. I call him the guide, as he walked us through everything and in the end, he shared th houghts, concerns etcetera about three Andrew, our sales guide. I call him the guide, as he walked us through everything and in the end, he shared th houghts, concerns etcetera about three autos we were considering. Kudos to the Luther team for their input and hard work. More

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Sales person was helpful and knowledgeable. We purchased a used vehicle. Luther has made sure the vehicle's features are looking and working properly. There were chips in the windshield that th We purchased a used vehicle. Luther has made sure the vehicle's features are looking and working properly. There were chips in the windshield that they filled. There was a shake in the steering wheel when driving on the highway. The navigation map disk is not working but we have an appointment to get that forced also. They have is 3 months trial of on star and Sirius radio. Very pleased with our purchase. More

by HAWKFAN918 Verified Customer Verified Customer

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Purchased new 20-8 Buick Encore Corey was our salesman and he did an excellent job explaining out options and Tony was very thorough in helping us with our financing. We have bought Corey was our salesman and he did an excellent job explaining out options and Tony was very thorough in helping us with our financing. We have bought through Luther before and have always been very satisfied. More

by TWOHL4 Verified Customer Verified Customer

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