Tony Idone
Tony Idone at Brogan Cadillac Totowa

Tony Idone | Page 3

Service Consultant

Brogan Cadillac Totowa

112 route 46 East
Totowa, NJ 07512

4.9
39 Reviews
4.9

39 Reviews

Write a Review

39 Reviews of Tony Idone

August 20, 2022

Dealership Rating
Employee Rating

My experience with sales has been excellent. All my service appointments have been very accommodating and very professional More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2022

Brogan Cadillac Totowa responded

Jay, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Brogan Cadillac team. Drive safely, and we hope to see you back!

August 12, 2022

Dealership Rating
Employee Rating

Brogan is the very best ! !! Very helpful , professional, friendly & Cortese . And the mechanics know what they’re doing . Top notch !!! More

by burkesphinx@ gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Brogan Cadillac Totowa responded

Thanks for leaving Brogan Cadillac a five-star review! We are grateful for your kind words and support. Until next time!

July 01, 2022

Dealership Rating
Employee Rating

I have been going there at least 15 yrs never had a problem very professional More

by carolvitale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2022

Brogan Cadillac Totowa responded

We are so grateful for your 15+ years of business! Thank you for trusting Brogan Cadillac and for sharing your awesome feedback. We look forward to your next visit!

June 27, 2022

Dealership Rating
Employee Rating

Tony always goes above and beyond to provide expert service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! More

by Mitka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that Tony has delivered such successful service over the years. We appreciate your continued business and are looking forward to seeing you back at Brogan Cadillac!

June 07, 2022

Dealership Rating
Employee Rating

Picked ordered part they installed it also did oil ch. and rotation did not take long More

by WF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Marmolejos

Jun 07, 2022

Brogan Cadillac Totowa responded

We are thrilled that we could assist you with your parts and service needs! Thank you for choosing Brogan Cadillac and for stopping by to share your feedback. Have a wonderful day!

May 23, 2022

Dealership Rating
Employee Rating

Arranged for transportation to and from the dealership so that I could avoid a six hour wait to repair my Cadillac XT-5.while having to sit in the waiting room And also repaired and serviced my vehicle to More

by BBonder38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2022

Brogan Cadillac Totowa responded

Thank you for trusting us with your vehicle! We are so happy to hear that your service process went smoothly and we appreciate you mentioning Tony and TJ. For all of your future auto needs, Brogan Cadillac will be here to help!

May 24, 2022

BBonder38 responded

Shoutout to Ron and Rake too !!! I do business at Brogan because of all the customer sales and service excellence ……for so many years ……from so many people ….Thanks, Brogan !!

May 14, 2022

Dealership Rating
Employee Rating

I am not satisfied with your service. I came to you for the battey problem. That morning, I jump-started my car. Due to this the AC started blowing hot air. You lied to me that there More

by Cadillac Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 16, 2022

Brogan Cadillac Totowa responded

This is highly concerning to read as we run an honest business and never intend to take advantage of our clients. I'm sorry you have some concerns about our service evaluation, and I think it would be helpful if we talked through this directly. Please give me a call, if you are willing - I am unable to determine your contact details from this review. Best, TJ Ely - General Manager - (973) 200-4515

May 16, 2022

Cadillac Owner responded

You may want to run an honest business, but are all of your employees honest? My car is 2019 and still under warranty. There was no problem with the AC and no repairs were made. When the battery ran out, hot air started coming from the AC, I'm sure of that. It was a given reason to take money from me. The battery has been tested and found the battery is good and there is no charge for it but they received more than the Faultless AC. Two days later I had the same problem again. I started my car with jump start. The AC was blowing hot again, I unplugged the battery cables and plugged them back in. The AC started working normally. Then I went and bought a new battery and changed it, no problem. Let your honest employees read the GM forums. Maybe they'll have more logical excuses and learn something. No matter what you say as an administrator, I will not forgive the injustice done to me. I will warn my acquaintances and friends not to go to you.

May 03, 2022

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Employee Rating

Tony Idone. has provided the excellent service on my CTS that had a ruptured right front tire. . He gave me advice by telephone,then ordered the tire , when tire More

by Aloha ria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Aloha ria responded

See above praise of Tony Idone

May 03, 2022

Brogan Cadillac Totowa responded

Thank you for trusting us with your Cadillac CTS! It's great to hear that Tony helped your repair process go smoothly and we appreciate you taking time to commend him. Safe driving from all of us at Brogan Cadillac!

August 13, 2021

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Employee Rating

I have know Tony for many years as far back when he worked for Feldner Cadillac in Hackensack. Tony has a great personality and is always there for service questions, answer questions about car problem More

by MartyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2021

Brogan Cadillac Totowa responded

Thank you so much for the excellent review! We look forward to working with you again in the future and always appreciate positive feedback!

Aug 13, 2021

MartyB responded

Brogan Cadillac I always recommend your dealership to all co workers and friends. Keep up the GREAT work. Marty Block

Aug 13, 2021

MartyB responded

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September 12, 2020

Dealership Rating
Employee Rating

Mr tiny idone is an outstanding service representative, brogan Cadillac is lucky to have him as an employee. Excellent. Keep it up, Txs so m More

by Loui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Perry , Edmond

Sep 14, 2020

Brogan Cadillac Totowa responded

Loui, thank you for the five star review for Tony. I fully agree that he is an outstanding team member and we are truly lucky to have him. We appreciate your business and look forward to your next visit. Sincerely, T.J. Ely, GM

Sep 14, 2020

Loui responded

I would like to mention Mr Armando , he is very punctual and his service is excellent and exceptional. Thank you brogan