Tony Jackson | Page 4

Very disappointed after more than 15 years and multiple purchases. I was made to pay for service which was part of a recall. No reimbursement after more than two months. Do not expect the dealer to look af purchases. I was made to pay for service which was part of a recall. No reimbursement after more than two months. Do not expect the dealer to look after your interests. More

by Kartar Verified Customer Verified Customer

Print

Maureen is great and I always am satisfied with the service she and the mechanics give me when I visit. service she and the mechanics give me when I visit. More

by Dngai62987 Verified Customer Verified Customer

Print

I was not taken care of in a respectful manner. Sat in my car for 10 minutes before anyone came to talk to me. When they did they said they were understaffed that day. Second visit because when I h Sat in my car for 10 minutes before anyone came to talk to me. When they did they said they were understaffed that day. Second visit because when I had to have a new fob and key it was not done the first time. Fob did not beep when I pushed it twice to make sure my car was locked! More

by SKMCDLD Verified Customer Verified Customer

Print

Tony is great to work with; I try to book any of my appointments with him when possible. The communication is very clear, and he makes sure that I know when the work is going to be done. appointments with him when possible. The communication is very clear, and he makes sure that I know when the work is going to be done. More

by lcorbin0 Verified Customer Verified Customer

Print

He was helpful with the recall issue and answered my questions. Professional with customers, no guess work. questions. Professional with customers, no guess work. More

Print

I have been doing business with this dealership since 2011 and the service center has kept all my needed service up to date so I don’t have to. 2011 and the service center has kept all my needed service up to date so I don’t have to. More

by buba846441 Verified Customer Verified Customer

Print

Kkkkk kkk kkk kkk kkk kkk kkk kkk kkk kkk kkk kkk kkk kkk kkk kkk More

by DMSELLON Verified Customer Verified Customer

Print

Service tech was very professional but you tend to gouge on prices. $700 for brakes is approx $200 more than standard price. By the time I pay the bill I just want to be gone & never have to deal with you a on prices. $700 for brakes is approx $200 more than standard price. By the time I pay the bill I just want to be gone & never have to deal with you again. More

by ALATOUR566 Verified Customer Verified Customer

Print

Very informative . Updated info. when something else needed to be repaired and told me the cost! Very knowledgeable! Pleasant to work with!! Updated info. when something else needed to be repaired and told me the cost! Very knowledgeable! Pleasant to work with!! More

by margar6651 Verified Customer Verified Customer

Print

The service coordinators are always so slow, from check in to finalizing payment. Whether they are shooting the breeze, or slowly waking across the bay to print out papers, there's a genuine lack of alertn in to finalizing payment. Whether they are shooting the breeze, or slowly waking across the bay to print out papers, there's a genuine lack of alertness. I usually stand outside my car for at least 10 minutes when checking in (right before my appointment time and no other customers in sight). Also, I'll wait another 15 minutes after watching the tech finish the car before they get me to finalize payment. Also, this dealer has various coupons. One in particular says $75 off any service that I have used a handful of times to get an oil change with. This time, they made up some xx excuse that the coupon couldn't be used for oil changes anymore. Just print "oil changes excluded" instead of telling me when I get there that the "labor is already a discounted service" so I don't waste my time! More

by TBURDICK Verified Customer Verified Customer

Print