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Tony Lagos
Tony Lagos at Norm Reeves Honda Superstore - Huntington

Tony Lagos | Page 11

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
340 Reviews
4.9

340 Reviews

Write a Review

340 Reviews of Tony Lagos

April 04, 2025

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Employee Rating

As always, Viviana and her team took really good care of me. She was also able to accommodate me with a last minute appointment request. Thanks Viviana, you’re the best! More

by Rsremington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Apr 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello! It’s always a pleasure to know that Viviana and her team can accommodate your last-minute needs. We believe in providing tailored care, and your satisfaction is proof that our service specials truly hit the mark. Thank you for your continued trust and kind words!

April 01, 2025

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Excellent service as usual from your dealership. I’m glad the recall for the fuel pump has been completed. More

by Jeff Havelaar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 01, 2025

Norm Reeves Honda Superstore - Huntington responded

We're happy that everything worked out, Jeff! Thank you. It's always a pleasure to be your trusted Honda dealer. We look forward to helping you out the next time you need us. Remember, you can request an appointment with us online whenever you like.

March 30, 2025

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Employee Rating

Super customer service oriented. Tony is very personable! Waiting area is comfortable and coffee machine is great. More

by jeanneanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

Tony’s friendly approach and our cozy waiting area (coffee included!) sound like the perfect combination for a great visit. We appreciate your kind words and are delighted you felt well cared for during your time with us. Your feedback keeps us motivated to maintain our high standards every day.

March 28, 2025

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Benito provided excelent service from the time I showed up to the dealership for service, then follow up with me multiple times via call and then was nice enough to get me an Uber to pick up my car. Sign p More

by Srtloza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your detailed feedback, and it’s fantastic to hear that Benito’s efficient service and thoughtful extras (like arranging an Uber) made your visit remarkably smooth. Respecting your time while delivering excellent care is what we’re all about. Thanks for your continued trust in us—your loyalty means the world!

March 27, 2025

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Employee Rating

I was scammed into paying $190 diagnostic charge to fix the airbag light & seatbelt sensor that BOTH came on after having the airbag recall completed. It took way longer than expected to complete the diagn More

by volkswgngrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you were dissatisfied with your recent service experience. It’s important to us that our customers enjoy their experiences and have their concerns addressed. We’d like the chance to speak with you further about what happened. Please contact Catherine Schlueter at catherine.schlueter@normreeves.com at your earliest convenience.

March 25, 2025

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Great customer service. Extremely helpful and informative. This dealership goes abive and beyond to help their costumers. More

by dee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando , Kevin Lam

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for the love! Our team cares deeply about the experience we give our customers, and it's reassuring to know you felt that. Is there anything else we can help you with? Contact us online if you need anything!

March 22, 2025

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Employee Rating

Keep up your good service, courteous welcome, prompt attention, helpful answers, and providing delicious coffee while waiting for serviced auto. More

by Enakakura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le , Kevin Lam

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Your encouraging words about our warm welcome, prompt attention, and that extra coffee touch truly energize our team. We’re committed to keeping the experience delightful and look forward to exceeding your expectations on every visit.

March 21, 2025

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Employee Rating

This dealership located in very close distance from my house. People are very friendly, answering all my guestions. More

by Mlevin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

We're glad that our team are people you can count on when you need service or have any questions. That's what we aim for! If anything else pops up, feel free to use our online contact form to get in touch.

March 15, 2025

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Kept me informed as regular checkup done and recall work completed, ahead of scheduled time! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Pat. We're glad that our team kept you informed and got your repairs done quickly! The next time you need service, please consider us again. We have an online service scheduler you can use to book an appointment.

March 11, 2025

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Employee Rating

I have always gone to Norm Reeves to purchase my car and for maintenance service. Service is always excellent and quick. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando , Kevin Lam

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Mar 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in coming in for service and choosing to buy your vehicles here, Shary! It would make our day if you shared your experience with your friends and family. Word-of-mouth helps us to meet new customers as loyal as you are. Thanks so much!

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