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Tony Lagos
Tony Lagos at Norm Reeves Honda Superstore - Huntington

Tony Lagos | Page 32

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
323 Reviews
4.9

323 Reviews

Write a Review

323 Reviews of Tony Lagos

November 17, 2023

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Disappointed about no military discount. Another dealership i used to go to honored my service. More

by littlebigmo7
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Recommend Dealer
Yes
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Nov 20, 2023

Norm Reeves Honda Superstore - Huntington responded

I appreciate your service and understand your disappointment. While we don't currently offer a military discount, we value your feedback and are always looking for ways to enhance our customer experience. Thank you for considering us for your automotive needs.

November 16, 2023

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We receive excellent service each time we need oil change or repair. Viviana has helped us on several occasions. More

by Gtwilson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Viviana Saenz

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Nov 17, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Viviana provided you with excellent service during your oil changes and repairs. Your satisfaction is our priority, and we look forward to assisting you in the future.

November 14, 2023

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Great service. Friendly. Great customer service. Neat. Clean. Experienced personnel. Good assistance. Great environment. Nice More

by Ayc8600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz , Emily Murguia, Catherine Schlueter

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Nov 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

November 14, 2023

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Super helpful dealership, won't charge you a diag fee if you fix it with them when hunting down a problem. More

by seans999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz , Emily Murguia, Catherine Schlueter

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November 11, 2023

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Tony Lagos is the best service advisor, he was very helpful and professional. I would totally recommend him to everyone. More

by Leonhardo33
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Recommend Dealer
Yes
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November 11, 2023

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Tony made the experience the most friendly and kind possible he made out visit one of the best More

by Leonhardo33
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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November 06, 2023

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Too long waiting time (3 hrs) for something that could take few minutes to verify within minutes for a tire replacement More

by Pv
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Service Time
Service Communication
Recommend Dealer
No
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Nov 09, 2023

Norm Reeves Honda Superstore - Huntington responded

Pv, we're sorry to hear that your visit to our service department took longer than anticipated. We understand your frustration and will aim to improve our wait times in the future. We hope you'll give us another chance to provide you with 5-star service in the future.

November 06, 2023

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Tony was great. He knew I had to pick my kid up from school and got it all done in time. More

by Alta3838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez, John Le, Viviana Saenz

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Nov 08, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're pleased to hear that Tony provided you with great service and accommodated your schedule. If you ever need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us!

November 04, 2023

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I’ve been bringing my car for regular service to norm reeves honda since the purchase. Always good service and courteous. More

by Donnayukiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Viviana Saenz

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Nov 06, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and kind words! We're pleased to hear that you've consistently received good service and courteous treatment at Norm Reeves Honda. Your satisfaction is important to us, and we appreciate your continued trust in our dealership for your car's regular service needs.

November 03, 2023

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Employee Rating

Tony is very kind and knowledgeable. I left a message hoping he can assist me with my alternator issues. Within 20 minutes he called back letting me know he ordered one and he can have m More

by Sarah K
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Tony! We're thrilled to hear that he provided you with kind and knowledgeable service, and that he quickly addressed your alternator issue. Customer satisfaction is our priority, and we're grateful for your continued loyalty to Honda. We look forward to assisting you in the future!

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