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Tony Lagos
Tony Lagos at Norm Reeves Honda Superstore - Huntington

Tony Lagos | Page 33

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
340 Reviews
4.9

340 Reviews

Write a Review

340 Reviews of Tony Lagos

November 29, 2023

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Employee Rating

Tony was good, but I am not too happy that the dealer could not fix my transmission problem even for the second visit.... More

by Frank.Eguchi
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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Nov 29, 2023

Norm Reeves Honda Superstore - Huntington responded

Frank, we know how frustrating these intermittent issues can be. If you would like to discuss further, please contact me at 714-861-4200. Thank you. -Paul Conant

November 26, 2023

Dealership Rating
Employee Rating

I really enjoy the customer service at norm Reeves Honda of Huntington Beach. Thank You More

by Ybgoood40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Viviana Saenz

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Nov 27, 2023

Norm Reeves Honda Superstore - Huntington responded

We're grateful for your 5-star review. Let us know what else we can do for you!

November 24, 2023

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Employee Rating

I had an emergency with a broken window motor and Tony Lagos was great in helping me procure it quickly and getting it fixed promptly at a decent price More

by Brucewabrown_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, Viviana Saenz

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Nov 27, 2023

Norm Reeves Honda Superstore - Huntington responded

Thanks for the 5-star review! We're happy to hear that Tony and the rest of the service team was able to help you. Let us know if there is anything else that we can help with!

November 23, 2023

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Employee Rating

Tried to upcharge me They recommended services that i didnt need, and said that they can't guarantee that i would make it home without their extra services More

by Rascondean
Recommend Dealer
No

Other Employees Tagged: Tony Lagos

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Nov 28, 2023

Norm Reeves Honda Superstore - Huntington responded

Hello, we're disappointed that you did not have a positive experience. We hold our employees and ourselves to the highest level of integrity. If you would like to discuss this further, please contact me at 714-861-4200. Thank you. -Paul Conant

November 23, 2023

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Employee Rating

Amazing and fast and Tony helped me with everything I needed. Tony is the best in the world More

by Alonzo1Matt
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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Nov 27, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5-star review! Let us know if there is anything else we can do to assist you.

November 22, 2023

Dealership Rating
Employee Rating

Excellent Service Department - Courteous, Knowledgeable and Professional - would not go anywhere else to have my vehicle serviced More

by tlagos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your review! We're always glad to hear how our service team provides five-star service!

November 18, 2023

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Employee Rating

Efficient, excellent communication, attentive, clean, comfortable client waiting area, expensive, up selling was a concern, More

by cynthia10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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November 17, 2023

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Employee Rating

Disappointed about no military discount. Another dealership i used to go to honored my service. More

by littlebigmo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Norm Reeves Honda Superstore - Huntington responded

I appreciate your service and understand your disappointment. While we don't currently offer a military discount, we value your feedback and are always looking for ways to enhance our customer experience. Thank you for considering us for your automotive needs.

November 16, 2023

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Employee Rating

We receive excellent service each time we need oil change or repair. Viviana has helped us on several occasions. More

by Gtwilson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Viviana Saenz

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Nov 17, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Viviana provided you with excellent service during your oil changes and repairs. Your satisfaction is our priority, and we look forward to assisting you in the future.

November 14, 2023

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Employee Rating

Great service. Friendly. Great customer service. Neat. Clean. Experienced personnel. Good assistance. Great environment. Nice More

by Ayc8600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz , Emily Murguia, Catherine Schlueter

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Nov 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

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