Tony Martinez
Tony Martinez at Williamson Cadillac

Tony Martinez | Page 44

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.9
593 Reviews
4.9

593 Reviews

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593 Reviews of Tony Martinez

November 18, 2021

Dealership Rating
Employee Rating

Best service from any dealer of any other brand I've experienced, Infinity, Mercedes Benz and BMW, none of them comes even close. More

by WADI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos, Rolando Pardo

Nov 22, 2021

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

Dealership Rating
Employee Rating

This is the 8th time I take different Cadillac vehicles in for service and either the work is not done correctly, I encounter a safety issue after work is completed, or no quality assurance is done after w More

by AROMILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 17, 2021

Williamson Cadillac responded

We appreciate you sharing your experience with us at Williamson Cadillac. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2021

Dealership Rating
Employee Rating

Great service staffGood quality workGood attitude and Great service staff Good quality work Good attitude and communications Not happy with the oil change being charged For 10 years I used your leases More

by Jorge Azze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Nov 16, 2021

Williamson Cadillac responded

Jorge, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2021

Dealership Rating
Employee Rating

Excelente service from both the service advisor to the technician that help with my car. More

by Michaelleolopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Williamson Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Dealership Rating
Employee Rating

Excellent as usual , tony Martinez very kind and professional,,the best dealer,,thank you for everything.. More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Dealership Rating
Employee Rating

Very rude customer service made me feel uncomfortable staying there first class is looking to change places to do business More

by newagenoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez

Nov 03, 2021

Williamson Cadillac responded

Thank you for taking the time to share your recent experience at Williamson Cadillac. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 28, 2021

Dealership Rating
Employee Rating

Great service Tony took care of my vehicle in a great way thanks again keep up the good work More

by MILTOND4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Nov 01, 2021

Williamson Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 28, 2021

Dealership Rating
Employee Rating

Tony and everyone there is above and beyond. Martin provided me a ride home and couldn’t have been more professional. Great experience! More

by gcarricarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron and Mary K

Nov 01, 2021

Williamson Cadillac responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 24, 2021

Dealership Rating
Employee Rating

Excellent service and attention to all your needs. I have been coming here for over 10 yrs and service never changes it is always excellent More

by aidal661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Juan Santos, Rolando Pardo , Carlos Gomara, Skip Moosang

Oct 26, 2021

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 24, 2021

Dealership Rating
Employee Rating

Customer service was great from the beginning. dropping off, talking to the associate and waiting in the designated area. The most pleasant experience I've had at a dealer, taking my car in for service. More

by CAVALLO1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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