593 Reviews
Write a Review593 Reviews of Tony Martinez
November 18, 2021
Best service from any dealer of any other brand I've experienced, Infinity, Mercedes Benz and BMW, none of them comes even close. experienced, Infinity, Mercedes Benz and BMW, none of them comes even close. More
Other Employees Tagged: Juan Santos, Rolando Pardo
November 17, 2021
This is the 8th time I take different Cadillac vehicles in for service and either the work is not done correctly, I encounter a safety issue after work is completed, or no quality assurance is done after w in for service and either the work is not done correctly, I encounter a safety issue after work is completed, or no quality assurance is done after work is performed. Main reason I will never buy a Cadillac again is the horrific craftsmanship at your service department! I now have to take back the vehicle after 7 days of having the vehicle there since $5,700 in repairs only made it worse! Tony my advisor is the very best but he has no ability to control the poor work done in the garages! More
November 13, 2021
Great service staffGood quality workGood attitude and Great service staff Good quality work Good attitude and communications Not happy with the oil change being charged For 10 years I used your leases Great service staff Good quality work Good attitude and communications Not happy with the oil change being charged For 10 years I used your leases and that was included Will negotiate better next lease or go elsewhere More
Other Employees Tagged: Erik Fernandez, Richard Loero, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang
November 01, 2021
Very rude customer service made me feel uncomfortable staying there first class is looking to change places to do business staying there first class is looking to change places to do business More
Other Employees Tagged: Erik Fernandez
October 28, 2021
Great service Tony took care of my vehicle in a great way thanks again keep up the good work thanks again keep up the good work More
Other Employees Tagged: Rolando Pardo
October 24, 2021
Excellent service and attention to all your needs. I have been coming here for over 10 yrs and service never changes it is always excellent been coming here for over 10 yrs and service never changes it is always excellent More
Other Employees Tagged: Erik Fernandez, Juan Santos, Rolando Pardo , Carlos Gomara, Skip Moosang
October 24, 2021
Customer service was great from the beginning. dropping off, talking to the associate and waiting in the designated area. The most pleasant experience I've had at a dealer, taking my car in for service. off, talking to the associate and waiting in the designated area. The most pleasant experience I've had at a dealer, taking my car in for service. More

