Tony Munoz | Page 9

Excellent service. Super efficient and fast. On time pick up and drop off. Even cleaned my car. Thank you Hackensack Toyota you are the best! pick up and drop off. Even cleaned my car. Thank you Hackensack Toyota you are the best! More

by CCAP915 Verified Customer Verified Customer

Report | Print

Awesome, the entire sales and service staff took great care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack More

by Matthew Verified Customer Verified Customer

Report | Print

It is convenient, professional, and honest. I like the service. They offer rides and pickup service and clean my car when needed. I appreciate Toyota. service. They offer rides and pickup service and clean my car when needed. I appreciate Toyota. More

by ASALTER575 Verified Customer Verified Customer

Report | Print

Miriam is an exceptional human being and sales person. I can see why she has so many great reviews. She treats customers like they were people and not transactions. She listens to what the client wants and can see why she has so many great reviews. She treats customers like they were people and not transactions. She listens to what the client wants and make sure we leave happy. More

Report | Print

Great sales great service will never go any where else as long as I need a car or service for a car. So happy with them long as I need a car or service for a car. So happy with them More

by Perez145 Verified Customer Verified Customer

Report | Print

Great services and excellent plan for a lease car. I hope my experience, will continue, the same way as the beginning. I highly recommend Toyota! my experience, will continue, the same way as the beginning. I highly recommend Toyota! More

by ELINOR26 Verified Customer Verified Customer

Report | Print

Refuse to talk to customers. I wish I could leave no stars. Let me start of with this. I purchased my vehicle almost 2 months ago. My previous loan still has not been paid off. My I wish I could leave no stars. Let me start of with this. I purchased my vehicle almost 2 months ago. My previous loan still has not been paid off. My credit has been hit for a late payment already and now my bank is calling me saying they're going to repo a car that I already traded in. I called my new Lien holder to find out if they sent the pay off. They informed me they already sent a check to Toyota of Hackensack. When I call my old Lien Holder, they inform me that Toyota never called them to get a 10 day payoff. So now they're just taking money. Also, when I try to call to get any information, the salesmen "Johnathan" rejects my calls and tells me to talk to management, that it's not his problem. When I try to call management, they reject my call and send me straight to voicemail. My new Lien holder, old Lien holder and myself have been calling them everyday and leaving them voicemails and emails and they have still yet to reply to any of them. We call them everyday, so there's no reason someone can't answer the phone, from 3 different callers. At purchase I did tell them I had the title to the vehicle but after I let them know that I couldn't find it and I was informed by the salesperson, Johnathan, that they would help cover it for me. I reached out to them a few days after asking for an update. No answer. Then I hear from them after my credit is hit for a late payment that they aren't going to help me. I told them that if they would have told me that from the beginning I would have covered it, not til a few weeks after when my credit was affected. Also on the day I went to purchase the vehicle, I had an appointment for 1pm. Everything was done online and was completed already. I only had to come in to sign paperwork. How was I the very last person, at 7pm, to leave. Note, I live over 2 hours away so it was a travel to get there. I saw people come in after me, test drive, purchase, and leave before me. Also Also, mask were still required at the time of purchase and they had their sales team, and management all walking around without masks on. I work in the automotive field myself and I would never treat a customer like this. Let alone leaving them in the dark for almost 2 months. I should have read the reviews before purchasing because I would have seen the non stop flow of 1 star reviews coming in, that should have been a red flag itself. More

Report | Print

Is unfear I pay full price/ interest for Toyota Rava 2020 on December 28 2019 three months late Toyota of Hackensack had a special with 0 interest, I was try for different way to get the same benefit th 2020 on December 28 2019 three months late Toyota of Hackensack had a special with 0 interest, I was try for different way to get the same benefit they didn’t do anything. Bad service foe the person who sole the card, she only ant to sale, them she More

by ACHE380 Verified Customer Verified Customer

Report | Print

Very professional, friendly and welcoming. It's not a very large dealership, so the staff have the time to treat each customer with the required care and dedication. very large dealership, so the staff have the time to treat each customer with the required care and dedication. More

by PODIDA Verified Customer Verified Customer

Report | Print

Friendly staff- very informative and concerned about meeting the customers concerns. Kept me very informed about the status of my car when it was being serviced meeting the customers concerns. Kept me very informed about the status of my car when it was being serviced More

by AROCCO123 Verified Customer Verified Customer

Report | Print