"The atmosphere was amazing! Mr. John Ferraiuolo is the BEST!"
This dealership was top notch! I have been working with Mr. John since November 2017 and he has been very patient and understanding the entire time. Mr. John went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever, he really made the overall experience enjoyable. The process was very quick and professional I felt like family by the end of the whole process! I would recommend Heritage Chrysler Dodge Jeep Ram Owings Mills to anyone (make sure you ask for Mr. John Ferraiuolo) to anyone who is looking for a new or used vehicle. Buying a car from him was a great experience!!!!
"Great fast and easy going! "
Tim was great in helping me through the lease process for my new Durango. This was the first time I’ve ever leased a vehicle and he made it super easy and painless. Will highly recommend him and all the staff at Heritage!!
"Accommodating, Friendly and informative "
- Perry Petry
We went a day early just to browse and John took time to talk with us even though it was late and he had other customers. The next day we came back and John had a list of what he thought we would like. Ultimately John knew what would work for us as a family and explained in detail why because what we wanted was not practical. We couldn't have hand picked a better dealer to work with us.
- Happy Girl
John went above and beyond to get me the car I wanted. I will definitely recommend this dealer to friends. I am totally pleased with my experience.
"Great car buying experience"
Jon and the rest of the team were great to work with. They were upfront and honest with me which made the car buying experience quick and easy.
"Awesome Deal "
🌟🌟🌟🌟🌟. If I could have given more starts. I would! Great customer service. Jared was very knowledgeable and on point with everything. On top of that provided personalized service...I didn't have a way to the dealership, Jared picked me up from the train station with my name on a display, how awesome. Tony was just as awesome, giving me everything I wanted at a price I couldn't bet. Negotiating making sure I didn't get Twerped! Thanks Jarred. Thanks Tony. I will definitely be referring my family and friends.
"A new JEEP lover "
We were in the market for a full size SUV. When we first began looking at the Grand Cherokee, we went to a different Jeep dealer right around the corner from our home. Although we loved the car, our experience was less then desirable- thus is how we fell upon Heritage Jeep of Owings Mills. I was randomly paired with John and he took my call to heart and set out to look for the perfect Grand Cherokee. John was efficient but not pushy or overbearing in any way. Tony and Justin, from management were pleasant to work with and willing to make it so my husband and I were comfortable with our monthly lease payments. Before we drove away in our brand new vehicle, John said that he hoped that this is only the begining of our relationship. Well John, we will absolutely be continuing our relationship with you, Tony, Justin as well as the entire Heritage team!
"my experience was great from start to Finish "
My car buying experience with sales consultant John Ferraiulo, sales manager Tony Pozderac, and finance manager Tony Hart have been great. They made my car buying experience great
"Best Online Car Buying Experience"
This is the first time I’ve considered purchasing a car online, and it couldn’t have been easier. I made contact with the dealership, and Mr Joe Perry in sales handled my file with professionalism. Joe walked me through the process with remarkable follow up through every step along the way. Many thanks to Joe and the team at Heritage Chrysler Dodge Jeep RAM in Owings Mills!
Jon and fantastic to deal with and gave us a great experience! He made us laugh and was very genuine during the entire process. I would definitely recommend seeing Jon if you're in the market for a car.