Tony Rogers | Page 2

The work was quoted Price/time to complete and was done when said. Tony kept me posted as items were completed when said. Tony kept me posted as items were completed More

by CPRICE000 Verified Customer Verified Customer

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I brought my 2015 IS 250 Lexus in for an oil change and filter. The technician failed to put a sticker on the windshield for the next service date and mileage. filter. The technician failed to put a sticker on the windshield for the next service date and mileage. More

by GIGIMANUEL2 Verified Customer Verified Customer

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Heather and Tony were both super helpful. Heather signed me in and let me know what all services would need to be performed and gave me a realistic time table that I could expect my vehicle t Heather signed me in and let me know what all services would need to be performed and gave me a realistic time table that I could expect my vehicle to be ready. Once my vehicle was done being serviced Tony went over the inspection report with me and then help explained what services I could expect needing next time I brought my vehicle in. More

by dominiquewitherspoon22 Verified Customer Verified Customer

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Tony is my service manager. He answer's all my questions and is very knowledgeable about my Tundra. I know I could get service just about anywhere but Tony keeps me advised on He answer's all my questions and is very knowledgeable about my Tundra. I know I could get service just about anywhere but Tony keeps me advised on what my Tundra needs and keeps me well informed. A-1 experience. More

by boodog0211 Verified Customer Verified Customer

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They always have appointments available, good customer service, and they do a great job on my vehicle. service, and they do a great job on my vehicle. More

by mirna_ruiz74 Verified Customer Verified Customer

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Always kept informed of what’s needed and getting approval before. Proceeding. Never had any trouble. approval before. Proceeding. Never had any trouble. More

by BRENDAJYNR Verified Customer Verified Customer

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Good verbal assessment of dealing with my problem and of finding the issue and explaining repair needed. Paperwork/followup is far below average, with too many emails and contacts, and little information p finding the issue and explaining repair needed. Paperwork/followup is far below average, with too many emails and contacts, and little information provided. I also thought the cost of diagnosing my problem, at $242, was quite high for the service I received. I am not convinced they correctly diagnosed the problem and the cost of repair given was extremely high. I will have to seek another opinion. More

by MSUBULLDOGS78 Verified Customer Verified Customer

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by sabrinagayle8888 Verified Customer Verified Customer

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From start to finish, always a great experience at BCS Toyota! Thank you all for the great, quick and timely service. Toyota! Thank you all for the great, quick and timely service. More

by ROBERTWILLIS442 Verified Customer Verified Customer

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Appreciate the ease of making an appointment. Tony does a good job of walking customers through the maintenance process. Tony does a good job of walking customers through the maintenance process. More

by ROXANN.COLLINS Verified Customer Verified Customer

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