Tony Seibert

This is the best dealer in Northern NV. We always feel like family when purchasing a vehicle. We always feel like family when purchasing a vehicle. More

by SHANNA.CORNWELL47 Verified Customer Verified Customer

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Lithia mechanics damaged my engines and try to cover it up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cov up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cover up ALL his mistakes. Bob stepped in and helped but it still costs me money to fix the problem Your mechanics created. Lucas should Be fired. Rudest customer service person I have ever worked with in my life. More

by RIVARD.JUSTIN Verified Customer Verified Customer

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Everyone at this dealership was very kind and courteous. My vehicle was in and out on time . Highly recommend. My vehicle was in and out on time . Highly recommend. More

by PAMMCCARTHY84 Verified Customer Verified Customer

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Bob is so helpful and easy to work with, made it very easy to the work done I needed easy to the work done I needed More

by catesmitchell Verified Customer Verified Customer

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Much better than Carson jeep. Thank you for the help. Always Reno from now on. Thank you for the help. Always Reno from now on. More

by specialistmartinez Verified Customer Verified Customer

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All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30 Verified Customer Verified Customer

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Easy interactions with service center after having been towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean More

by tommycrosby24 Verified Customer Verified Customer

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Quick and efficient way to have my vehicle serviced. I was back on the road in 30 minutes. I was back on the road in 30 minutes. More

by Rachel.bales Verified Customer Verified Customer

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Michael was very helpful during my car’s week+ stay at the service dept. He listened to my concerns, spoke to me respectfully, and was willing to advocate to management to help me get my car fully fixed. the service dept. He listened to my concerns, spoke to me respectfully, and was willing to advocate to management to help me get my car fully fixed. I appreciate his advocacy for my car and for the safety of my family. He has reminded me of why I enjoy and continue to be a jeep customer. My conversation with Bob on the other hand was one of the worst customer service experiences I have ever had. Bob spoke over me when I was attempting to address concerns about my car, he was very rude and even refused to let me finish my sentence at one point. I asked him if he would let me finish my sentence and he said that he would not because whatever I was saying didn’t matter. He said it wasn’t going to change his mind. I have never been treated more disrespectfully as a customer. More

by EBBAKER20 Verified Customer Verified Customer

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Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More

by Puffyknows Verified Customer Verified Customer

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