Tony White

I purchased a brand new Jeep Cherokee , had not had the jeep 2 weeks and a light came on that said service shifter , took it in to the them to look at and was told they would have to order the part to fix jeep 2 weeks and a light came on that said service shifter , took it in to the them to look at and was told they would have to order the part to fix it . I was given my car back to drive it while waiting for the part to come in but noticed where they took the dash apart at , they left screws loose and the sport button was jammed , which this was not like this before it went to service . I immediately notified service and one of the owners ( Jody Cruce). They got my jeep back in to fix it , while dropping it off to service , the service advisor name Kimberly was very rude , her co worker name Ritchie noticed how she was being rude and intervened to assist me . They fixed it within a few hrs ( supposedly) ! Well two days after getting it back I kept complaining to them that the jeep seems not to be shifting gears correctly and struggling to drive no matter how much I push the gas. The owner ( Jody Cruce & Nick Barron the GSM ) ignored my complaint and act as if I was aggravating them . The next day my jeep came to a complete stop on 75 north in the middle of traffic , it would not even crank back up .Almost caused a crash on 75 north . I had to call the hero truck and then have it towed . I will never use Palmer Dodge for any service repair , nor will I ever buy a car from them again .The owner tried to pretend like he was interested in making sure the jeep was fixed but clearly was not . I had been calling his phone for the last 2 weeks now only for him to be sending me to voicemail . I will be reporting this to Lemon law / State / Jeep/ Stellantis . Worse experience I’ve ever encountered with a brand new vehicle . NEVER GO TO PALMER DODGE located at 11460 Alpharetta Hwy ! More

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Jodie and the team are consistently excellent in their hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer servic hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer service is amazing. I would highly recommend to anyone looking to purchase and get their service to visit Palmer Dodge Chrysler Jeep Ram. More

by RONLUGO Verified Customer Verified Customer

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I have purchased 5 vehicles from there in the last 10 years. Tony White has always been my Salesman, but the entire staff is awesome. no complaints at all. Should there ever be an issue, they handle it. years. Tony White has always been my Salesman, but the entire staff is awesome. no complaints at all. Should there ever be an issue, they handle it. More

by ADVANCED33 Verified Customer Verified Customer

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Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesom I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesome to work with. More

by garyroyal Verified Customer Verified Customer

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★★★★★ Palmer Dodge & Dave Keller = Perfection! Routine maintenance has never been this easy! Dave Keller at Palmer Dodge provided next-level service—professional, efficient, and genuinely cares Routine maintenance has never been this easy! Dave Keller at Palmer Dodge provided next-level service—professional, efficient, and genuinely cares about customers. He kept me informed, made sure everything was done right, and had me back on the road in no time. The team here operates like a well-oiled machine, and the customer service is second to none. If you want a stress-free experience and top-tier care for your vehicle, Dave Keller is the guy to see! Highly recommend! More

by robertsparadigm Verified Customer Verified Customer

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★★★★★ Exceptional Service at Palmer Dodge! Brought my car in for routine maintenance, and Dave Keller made the entire experience effortless. From start to finish, he was professional, atten Brought my car in for routine maintenance, and Dave Keller made the entire experience effortless. From start to finish, he was professional, attentive, and went the extra mile to ensure everything was done perfectly. Service was quick, thorough, and top-quality—Palmer Dodge truly sets the standard. If you want a dealership that values its customers and delivers outstanding care, this is the place to go. Ask for Dave Keller—you won’t be disappointed! More

by robertsparadigm Verified Customer Verified Customer

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★★★★★ Unmatched Service at Palmer Dodge! I brought my vehicle in for routine maintenance at Palmer Dodge, and I have to say—this place is a cut above the rest! From the moment I walked in I brought my vehicle in for routine maintenance at Palmer Dodge, and I have to say—this place is a cut above the rest! From the moment I walked in, I was treated like a VIP. Dave Keller went above and beyond to make sure everything was done quickly, efficiently, and with absolute precision. He took the time to explain everything, ensuring I was completely informed and comfortable with the process. The service was fast, professional, and thorough, and my car is running better than ever. It’s rare to find a place where you feel this taken care of—Palmer Dodge has definitely earned a customer for life. If you need maintenance or repairs, do yourself a favor and ask for Dave Keller—you won’t regret it! Highly recommend! More

by robertsparadigm Verified Customer Verified Customer

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Very nice dealership, excellent selection of inventory. Staff were very friendly, extremely courteous, and knowledgeable. Staff were very friendly, extremely courteous, and knowledgeable. More

by JASONSEAL0 Verified Customer Verified Customer

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Tony White wasd great! He was nice and made me feel important! Old school persone with great repect for my time! He was nice and made me feel important! Old school persone with great repect for my time! More

by FSU747 Verified Customer Verified Customer

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Greatest Dealership ever. Staff employees and the people I know, good service nice folks. I could go on for a long time but this explains it all this explains 1995 26 cars. Staff employees and the people I know, good service nice folks. I could go on for a long time but this explains it all this explains 1995 26 cars. More

by ousleym Verified Customer Verified Customer

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