Tony Zita

Vito and the manager made the process easy and quick, within a couple hours I drove off with my dream car within a couple hours I drove off with my dream car More

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They cared for each customer needs and satisfaction. They made me feel very important and was ready to work with me. They made me feel very important and was ready to work with me. More

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I cannot say enough positive things about them. They made the entire process such a breeze and were extremely accommodating. I will happily go back to them. Everything was perfect with the R8 a They made the entire process such a breeze and were extremely accommodating. I will happily go back to them. Everything was perfect with the R8 and they even delivered to our home on the gulf coast More

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Very professional and courteous. My transaction was very easy and delightful. Thank you Nick and Joe for a fantastic job My transaction was very easy and delightful. Thank you Nick and Joe for a fantastic job More

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Very good service. Process went quick and easy. Sales person was professional and polite. Would recommend people to this dealership. Process went quick and easy. Sales person was professional and polite. Would recommend people to this dealership. More

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Least painful experience I’ve ever had at a dealership. Joe and the manager were super friendly and helpful; Joe is especially efficient and knowledgeable about the various models and their respective feat Joe and the manager were super friendly and helpful; Joe is especially efficient and knowledgeable about the various models and their respective features, so he was really quick and effective in making sure I got what I was looking for and on the most feasible terms possible. A few days later he reached out to follow up about how I have been liking the car which, while not that big of a deal, was a really nice gesture. Overall - very pleasurable experience. Audi Lakeland has a great sales team; I highly recommend Joe and this Audi location, in general. More

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The entire car purchasing experience was excellent. Nick was kind, courteous and extremely knowledgeable! Thank you Audi and Nick! Nick was kind, courteous and extremely knowledgeable! Thank you Audi and Nick! More

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Lakeland Audi… If you want a no hassle buying experience Lakeland Audi is where you need to be. Upfront pricing. Very knowledgeable staff. You get the Best deals in Polk County. I had the pleasure of doing Lakeland Audi is where you need to be. Upfront pricing. Very knowledgeable staff. You get the Best deals in Polk County. I had the pleasure of doing business with the Best Salesman in the business. Mr. Marco Morales .. He is the G.O.A.T I’ve done business with him before, and I always have the Best Buying experience ever. This man is very knowledgeable and up to date with all vehicles Period. I’m sending everyone I know that’s in the market to purchase a vehicle to come and see Marco at Lakeland Audi to get the Bang for your Buck.. More

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How can I remove the one star and put a ZERO on? That's exactly how I am experiencing their services. I am appalled that as a client who just recently purchased a new vehicle from them I am going t That's exactly how I am experiencing their services. I am appalled that as a client who just recently purchased a new vehicle from them I am going through such safety issues and Audi Lakeland totally ignores it. My one year old Audi is drowning in water!! The issue became very serious as I am experiencing series of warnings; my airbag is malfunctioning and the car safety warning is on as well on top of the huge amount of water standing in my car. Need to mention that my car is always parked in the garage. I called the Audi Lakeland, my car-dealership as soon as an early morning. Someone supposed to call me back. It didn't happened! When I called a second time, Cindy told me I need to talk to Garry and because he is not available at this time, she told me he will call me back. Regarding my loaner which is included in my service that I am paying monthly for, on top of my car payment, she said I need to schedule my appointment at least three weeks prior. Wow, what a joke! I didn't give up, called again! This time I got Tony on the phone who told me that I can bring my car and they can check what's going on. Seriously?! I live 54 miles away, cannot just jump in to let them check not having all the water removed and dried up my vehicle properly. How about my safety?? He told me the same that they don't have any loaner for me but I am paying for all the additional services and this is not cheap. I tried to call again, this time I got James Green on the phone who was telling me the same stories adding that they are experiencing some issue because of COVID and they don't have any loaner. It looks like all Audi's got COVID! My last try was to ask for the manager. The last guy I spoke to told me the manager is going to call me back. Unfortunately it didn't happen, the Audi of Lakeland let me down totally. I need to contact The Audi of America! If you look for issues, don't look any further, the Audi of Lakeland is the best place for issues and the worst place to purchase your new car! STAY AWAY FROM THEM!!! More

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Nick was absolutely amazing. Very knowledgeable even with it only being his 2nd week, he was about to answer all I f my questions. Omar and Tony were also exceptional. Stellar cu Very knowledgeable even with it only being his 2nd week, he was about to answer all I f my questions. Omar and Tony were also exceptional. Stellar customer service from the entire team! More

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