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Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley | Page 3

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.5
28 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

4.5

28 Reviews

Write a Review

28 Reviews of Tonya Hensley

June 15, 2026

Dealership Rating
Employee Rating

Not everyone wants to watch FOX news. . have something on the tv that would not offend everyone More

by TWURZELBACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 15, 2026

McCluskey Buick GMC responded

Thank you for your feedback. We truly appreciate you taking the time to share your thoughts with us. Our goal is to make every guest feel comfortable and welcome while visiting our dealership, and we understand that television programming can be a matter of personal preference. We will certainly take your suggestion into consideration as we look for ways to create an environment that is enjoyable for everyone. Thank you again for your honest feedback and for giving us the opportunity to improve.

June 11, 2026

Dealership Rating
Employee Rating

Service coordinator was very helpful. She knew I was in a hurry so kept things moving fast. More

by rgilliland2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

McCluskey Buick GMC responded

We’re happy Tonya kept your Chevrolet Colorado service on schedule and got you back on the road quickly. Thank you for the five-star rating. We look forward to servicing your vehicle again.

June 11, 2026

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Employee Rating

Kind, assisted and made sure we understood what we were looking for in a car More

by daniroginski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 11, 2026

McCluskey Buick GMC responded

Thank you for highlighting how our team took the time to guide you and ensure you understood your options. We appreciate the five-star review. Enjoy your new Buick!

June 11, 2026

Dealership Rating
Employee Rating

The service shop was professional and helpful. My service was completed quickly and communicated was good. More

by jmbeshara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 11, 2026

McCluskey Buick GMC responded

It’s great to hear our service team provided professional, helpful support for your Ram 1500. We’re glad the work was completed swiftly and communication kept you informed. Thank you for the five-star review.

June 10, 2026

Dealership Rating
Employee Rating

Dealership was very clean. Everyone was very friendly an got me. What fit my needs very happy with the service. More

by PRICEWELDINGANREPAIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 10, 2026

McCluskey Buick GMC responded

It’s wonderful to hear you found our showroom clean and our team welcoming. We’re glad your new GMC fits your needs and that you’re happy with the service. Thank you for sharing your experience.

June 08, 2026

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Employee Rating

Quite professional, but on reflection I feel they over sell there services and are priced on the high side. More

by raynealan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 10, 2026

McCluskey Buick GMC responded

Ray, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 08, 2026

Dealership Rating
Employee Rating

This was so convenient and not expected when I called for a routine service. The technician was on time, polite, and professional. Thanks to McCluskey Chevrolet for offering this service. More

by rdfisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Ethan was 5 star too!

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Jun 08, 2026

McCluskey Buick GMC responded

Thank you for the five-star review. We’re glad our technician arrived promptly and provided polite, professional care for your Chevrolet Equinox. It’s great to know the routine service exceeded your expectations in convenience.

June 08, 2026

Dealership Rating
Employee Rating

What a fantastic group of employees that you have. Every time I go there I feel like o get taken care of More

by mattmercer65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

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Jun 08, 2026

McCluskey Buick GMC responded

We’re thrilled to hear our team takes such good care of you every time. Thank you for trusting us with service on your Chevrolet Silverado 1500. We look forward to your next visit.

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