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Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley | Page 4

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.5
95 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

4.5

95 Reviews

Write a Review

95 Reviews of Tonya Hensley

July 31, 2026

Dealership Rating
Employee Rating

McClusky has always gone above and beyond for us. This is our 4th purchase from them. More

by brunshell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon P., was our sales guy. I dont kniw who Tonya Hensley is.Sales Guy

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Aug 01, 2026

McCluskey Buick GMC responded

Thank you so much for your continued loyalty! We truly appreciate you choosing McCluskey for your 4th vehicle purchase. Hearing that we've consistently gone above and beyond means the world to us. We're thrilled Brandon provided you with a great experience, and we'll be sure to share your kind words with him. We also appreciate you pointing out the employee listing—we'll review that to ensure everything is accurate. Congratulations on your new vehicle, and thank you again for being part of the McCluskey family. We look forward to helping you with your 5th purchase when the time comes!

July 30, 2026

Dealership Rating
Employee Rating

Nice and quick deal. Only issue I had was the car was not properly cleaned on the inside and the windows were filthy when I drove away. More

by ar1021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 31, 2026

McCluskey Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. We look forward to seeing you again at McCluskey Buick GMC.

July 30, 2026

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Employee Rating

Maria and Greg went above and beyond and were phenomenal! I highly recommend !!!! 100% they were the best More

by wendysreinhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria and Greg

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Jul 30, 2026

McCluskey Buick GMC responded

Tonya and our entire team are delighted to hear we exceeded your expectations with your new GMC. Thank you for recommending us. We appreciate you sharing your experience.

July 30, 2026

Dealership Rating
Employee Rating

Very professional and a pleasure to work with they helped me get financial assistance in purchasing my vehicle and even offered to deliver it to me More

by ermatimmerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Chris

Print
Jul 30, 2026

McCluskey Buick GMC responded

We’re pleased to hear our team provided professional service by securing financing and offering delivery. Congratulations on your new GMC and let us know if you need anything else.

July 29, 2026

Dealership Rating
Employee Rating

I found a few problems, one the locks to the doors don't work 2. The prop that holds the the hood open was laying on top of the engine More

by wktownes1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Print
Jul 30, 2026

McCluskey Buick GMC responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

July 29, 2026

Dealership Rating
Employee Rating

They were quick, informative and did a quality job installing the step on my truck. More

by jshupp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Print
Jul 29, 2026

McCluskey Buick GMC responded

Thank you for the five-star review. We’re pleased our technicians completed the step installation on your GMC Sierra 1500 promptly and kept you informed throughout the process. We look forward to helping you again.

July 28, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and made the buying process easy. I intend to be a repeat customer More

by Kirk W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 28, 2026

McCluskey Buick GMC responded

Thank you for choosing us for your Chevrolet Cruze purchase. Tonya and the team are glad you found the process easy and look forward to serving you again.

July 28, 2026

Dealership Rating
Employee Rating

From check in to the actual service on my car to check out. Everything was smooth and was kept up to date. I More

by tajcampbell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Josh

Print
Jul 28, 2026

McCluskey Buick GMC responded

Thank you for sharing how smoothly everything went from check in through checkout. We’re glad our team kept you informed during the service on your Chevrolet Blazer. We look forward to helping you again.

July 23, 2026

Dealership Rating
Employee Rating

Eric was great at customer service and making sure we got a great deal for our trade and new vehicle. More

by grantarista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Eric

Print
Jul 23, 2026

McCluskey Buick GMC responded

Thanks for sharing your experience with our team’s help on your trade-in and new vehicle deal. Congratulations on your purchase and enjoy the drive.

July 23, 2026

Dealership Rating
Employee Rating

My Equinox is 12 years old with 77,000 miles. It has only been serviced at McCluskey. Knowing the engine and powertrain is covered for life makes for a great piece of mind. Service rates are reas More

by pjpicc1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 23, 2026

McCluskey Buick GMC responded

Thank you for trusting us with your Chevrolet Equinox over the past 12 years. We’re glad the lifetime engine and powertrain coverage along with our service rates have given you peace of mind, and we look forward to keeping your vehicle running for years ahead. Tonya appreciates your continued loyalty.

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