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Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley | Page 4

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.5
113 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

4.5

113 Reviews

Write a Review

113 Reviews of Tonya Hensley

August 14, 2026

Dealership Rating
Employee Rating

Larry Malott, Corvette Tech is the one and only reason I come to McCluskey Service. His knowledge and attention to detail is impeccable. More

by sailwest22
Recommend Dealer
Yes
Print
Aug 14, 2026

McCluskey Buick GMC responded

Knowing that our Corvette technician’s expertise and meticulous care keep you coming back to our service department is rewarding. We appreciate your five-star rating.

August 13, 2026

Dealership Rating
Employee Rating

Very nice and professional personnel, they will work with you on your needs and budget More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 17, 2026

McCluskey Buick GMC responded

Thank you, Jesse, for choosing McCluskey Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 13, 2026

Dealership Rating
Employee Rating

YALL SUCK. COMMUNICATION IS TERRIBLE. DO BETTER. HEATHER JAMESON IS WORST SALES PERSON THERE IS. More

by rileyduncan33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , HEATHER JAMESON. SUCKS

Print
Aug 18, 2026

McCluskey Buick GMC responded

We’re very sorry to hear about your experience and especially concerned by your comments regarding the lack of communication. This is certainly not the level of service we expect our customers to receive. We would appreciate the opportunity to learn more about what happened and see if there is anything we can do to address your concerns. Please contact our management team directly so we can discuss your experience. Thank you for bringing this to our attention.

August 11, 2026

Dealership Rating
Employee Rating

Easy to work with from start to finish , Thanks to Julie and Mcluskey Buick Gmc More

by jbron316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 11, 2026

McCluskey Buick GMC responded

We’re delighted your purchase of the used Chevrolet Malibu felt effortless from start to finish. Hearing your praise and seeing the five-star rating means a lot to our team.

August 10, 2026

Dealership Rating
Employee Rating

I liked that the first oil change was free and that they came to my house in Kentucky to do it! More

by toniclarejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 10, 2026

McCluskey Buick GMC responded

Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience purchasing your Acadia with us. We’re especially glad you enjoyed the convenience of having your first oil change done right at your home—that’s the kind of service we love providing! Thank you for choosing McCluskey Chevrolet Buick GMC. We truly appreciate your business and look forward to taking care of you and your Acadia for many miles to come! ⭐⭐⭐⭐⭐

August 10, 2026

Dealership Rating
Employee Rating

Loved working with McClusky when purchasing my Acadia. Loved the fact that they did my first oil change for free and actually came to my house to do it! More

by toniclarejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Print
Aug 10, 2026

McCluskey Buick GMC responded

Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience purchasing your Acadia with us. We’re especially glad you enjoyed the convenience of having your first oil change done right at your home—that’s the kind of service we love providing! Thank you for choosing McCluskey Chevrolet Buick GMC. We truly appreciate your business and look forward to taking care of you and your Acadia for many miles to come! ⭐⭐⭐⭐⭐

August 10, 2026

Dealership Rating
Employee Rating

I bought a 2025 Chevy blazer approximately 2 weeks ago from your dealership and it’s been in. The shop for over a week. More

by suzys1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Ariele price

Print
Aug 13, 2026

McCluskey Buick GMC responded

Suzy, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 08, 2026

Dealership Rating
Employee Rating

I brought my truck in to have body work done but also got new tires installed . I picked up my truck on the day it was finished and upon arriving home I noticed they had installed the wrong type of tires req More

by DWONG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Maly

Print
Aug 13, 2026

McCluskey Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 07, 2026

Dealership Rating
Employee Rating

Worked hard to sell me two cars. Nice people to buy a car from. Thanks very much! More

by marxjhds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deshawn

Print
Aug 08, 2026

McCluskey Buick GMC responded

Our team enjoyed guiding you through the purchase of two Honda Civics. Hearing that you found our service friendly and dedicated means a lot to our team.

August 07, 2026

Dealership Rating
Employee Rating

Nice and clean with customer amenities that are nice. I would recommend this dealership to anyone More

by chuelsman3818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 07, 2026

McCluskey Buick GMC responded

Thank you for the five-star rating and for recommending us after purchasing your new GMC 1500. Knowing you appreciated our clean facility and amenities means a lot to our team.

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