Tonya Stiver | Page 13

We came in for an oil change and were so disappointed with the dealership that we ended up trading our completely serviced, newly detailed, three year old 4Runner for the most heavily loaded new 4Runner with the dealership that we ended up trading our completely serviced, newly detailed, three year old 4Runner for the most heavily loaded new 4Runner on the lot. Bryan Perez is quite thorough, professional, and proficient. I hope you have him mentoring new sales people and you should really bump up what ever commission rate he is at. Yes, we were somewhat impressed! More

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Customer service was great. Explained what should be done to my car and what was coveref Explained what should be done to my car and what was coveref More

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Fast sevice,good people,clean waiting, area. The appointment time was met and car was taken back for maintenance right Away The appointment time was met and car was taken back for maintenance right Away More

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Prompt and complete service and support. All my questions got resolved and I had a great experience. All my questions got resolved and I had a great experience. More

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Recently, I encountered a situation that I had never experienced w Toyota. It was a conversation with a service call. I decided not to engage and take it up with my Tech. She advise me not to worry sh experienced w Toyota. It was a conversation with a service call. I decided not to engage and take it up with my Tech. She advise me not to worry she would handle it. Also, discussed it with my offspring, who now happens to be employed there. She too said she would discuss w her superiors. Needless to say, I've been in business w 2 dealerships f over 20 years one in NY and Phillps, it's where I continue to do business. I am a satisfied customer. So much so, that I suggested my offspring should work there. More

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Gracias excelente 25 mm dure allí me atendieron muy bien y siempre regreso por la rapidez y atención y siempre regreso por la rapidez y atención More

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Extremely accommodating to ensure I was taken care of on my schedule. Friendly and caring, excellent service. my schedule. Friendly and caring, excellent service. More

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I have purchased a couple new vehicles from Louis Loperena. His straight forward approach is the main reason I buy new vehicles from Phillips. Always very knowledgeable and professional. Loperena. His straight forward approach is the main reason I buy new vehicles from Phillips. Always very knowledgeable and professional. More

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The employees at Phillips, with a special mention for Tonya, are the most courteous and honest people I have had the pleasure to deal with. We had a power steering line that ruptured right before our tri Tonya, are the most courteous and honest people I have had the pleasure to deal with. We had a power steering line that ruptured right before our trip back to New York. They took us in right away and had us back on the road the very next day. Thank you to all especially Tonya and Brian who took very good care of us. On a side note, while there were also talked with Duey in the sales department. He was very informative as we were looking for a new 4 Runner in the near future. Thanks Duey More

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We have been dealing with this dealership for many years, they have always been fair they have always been fair More

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